“Tim was great! He diagnosed the problem and fixed it right away. He is always friendly and helpful.”
“Excellent Customer Service and Professionalism!”
“Friendly and competent service. Howell’s is honest company!”
“C L Kenney was my service technician. He was on time, very pleasant and offered great customer service! He informed me of a needed repair and I accepted his advice and had him make it while he was onsite. I would highly recommend Howell’s and C L Kenney!”
“You have a wonderful employee in Mark.
He's always polite, efficient, neat & knowledgeable,
He gets an A+ from me!”
“During a recent cold snap, I had an overnight flame-out on my gas furnace that wouldn’t re-ignite. I contacted Howell’s early the next morning and they immediately dispatched a technician, Matt Banton, to address my issue.
Upon arrival Matt got right to work and isolated the cause of the flame-out. He fully described the reasons behind the problem and the steps he took to get it resolved. Additionally, he offered to me some simple tips that would potentially help avoid flame-out issues in the future.
I would also like to offer thanks to the service dispatcher that handled my initial call and immediately contacted Matt.
Great job by all!”
“Matt was very professional and checked out all the handlers indoor and out.”
“Technician was punctual, and had my system up and running in less than an hour.”