“Matt Bennett did a great job. Professional, knowledgeable and personal.”
“Mark was dispatched to our home as our heating system wasn’t properly winterized on the previous visit by a different tech. Our auxiliary heat wasn’t working in the brutally cold nights making our house very cold. Mark was quick to find the issue and corrected the oversight in no time. He did not charge us as this shouldn’t have happened. Thanks Mark for your awesome service.”
“Excellent service all the way around!Thank You”
“Matt was a true pleasure to meet. He was very thorough and took time to explain everything.
Very appreciative for he and Howell’s efforts on behalf of my mother. When I saw the forecast in the teens I drove from Florida knowing those temps were dangerous.
We are dealing with RVA’s water crisis. Always something…..”
“Tim was very thorough and solved our heating issue quickly. Very professional.”
“The fan on the compressor was frozen. Howell's had a technician at my home in less than an hour. Matt was professional, polite and efficient. I appreciate him for answering my questions as he worked.”
“Not a repair but you don’t have an option for emergency service. C.L. is very good at explaining our problem and what to do the next time an ice storm covers the heat pump. Thanks”
“Timely arrival. Quick diagnosis and efficient repairs r. Have used howell’s for over 30 years and always had a positive experience. Very professional organization.”