John Marshpund is fantastic…excellent service, knowledgeable, courteous, and efficient. He went the extra mile to diagnose a very difficult intermittent problem.
The maintenance person was very professional and polite and knew what he was doing I am very happy with the service
Howell's is always on time and does a good job. I like the fact they take the time to explain everything to you. YesMatt is awesome and does a great job.
CL performed my annual AC check-up. He is very thorough & detailed. He takes the time to explain & answers any questions. His professionalism is truly an asset to Howell's Thanks so much!
Howell’s was great to work with! Responsive and they were quickly able to send someone to help us out. Our technician was on time, kind, and knowledgeable. Highly recommend!
Mr. Marshund was friendly, knowledgeable and professional. He is an outstanding representative for the company. I would recommend Howell's to anyone.
I regularly request the services of CL.Kenny. He is professional, competent, friendly. He goes about his work in an efficient manner. I trust him and am very pleased with his services.
Technicians are excellent! Mark was polite, efficient and prompt. I always receive notice of pending arrival and a picture of the tech. And a phone call if running late. Recommend these folks enthusiastically!
Work was very profesional. Very well doneExcellant workmanship. Five stars
Bradley was right on time and very professional.
The tech was really good.He checked everything then he had to go back to the shop for a part 👍👍GREAT !!
Spenser was right on time and did a thorough and professional job. Using Howell's twice-a-year service relieves me of maintenance worries and has served me well.
Always first rate in every way possible
C.L has been our maintenance technician for the past 5 years an is always professional and friendly.Two years ago C.L came out to maintenance our system and advised we get a new thermostat. We didn’t right away, and we should have, we bought one to do ourselves but were not up to changing it once we found the concerns about our old system’s mercury. Was a relief to get it taken care of today and C.L was quick to get everything taken care of after making sure we understood all our options for our system again.Thank you for all you do!
Matt Bennett arrives on time, is very thorough and courteous. He did a great job performing our semi annual maintenance check on our system. Thanks Matt!
Quick Respons , Located The Problem with in minutes Repair Was Done!!👌 John The Technician Was Great!!👌
Kenny did a great job! Very professional!
Very knowledgeable and professional, a real joy to have visit and discuss heat pump options with, would definitely recommend his services.
Mark was very professional, pleasant, and very knowledgeable. He answered all of my questions and addressed a few concerns I had. And it turned out they were nothing to be concerned about.
Excellent and punctual service
Our Technician Aaron was knowledgeable and helpful in giving advice on replacement parts. He was thorough, straightforward and able to explain issues in layman’s terms. Finally, Aaron was personable and truly cared that we had our system running at its best and getting it there in a cost effective way.I use Howell’s HVAC team at my home and office because they are honest, reliable and employ well educated HVAC mechanics.
Matt's sense of responsibility towards my HVAC maintenance CONTRACT, exceeds all my EXPECTATIONS!!! Matt provides excellent, outstanding service!!!!Please reach out to Matt Banton and express my deep appreciation for the exceptional service he provides.I deeply appreciate, MATT BANTON!
I have used Howell’s twice and they have been amazing to deal with from scheduling to arriving ON TIME and doing quick, clean and professional work. I would highly recommend them for heating or air conditioning issues in your home.
I have been using this company since purchasing my home in 2018. They have not disappointed.
Spencer was excellent great customer service, was on time for appointment, explained everything to look out for and made future recommendations
Technician was prompt, friendly and efficient - always a positive experience with the people at Howell’s, whether it’s over the phone or in person!
The Technician John and the company are superb. I enjoy working with them. I am customer for more than 20 years .
We just had our HVAC system checked on Wednesday as part of our “Comfort Club” contract. Jason did a great job as always. He made a recommendation to replace the contactor on the compressor, as it was humming. He said it would probably last a year before we would need to replace it. I opted to wait it out till our next service visit. Guess what? The system died on Friday! Not only did the contactor fail but it also fried the transformer in the furnace! Guess if it wasn’t for bad luck, I wouldn’t have any! Anyway, we called Howell’s on Friday afternoon and they said they would have a technician come out Saturday morning. Spencer showed up exactly when they said. He spent the better part of 4-1/2 hours troubleshooting the system, replacing parts, checking the thermostat readings and settings and performing electrical continuity checks, before he got the system running normally. Spencer went above and beyond in his task to first off figure out the problem, then setting out to make the repairs. He did an outstanding job for us today and we really appreciate his hard work. Spencer is a true asset to Howell’s as his attitude, and professionalism speaks volumes of the type of person he is. In the Military we would say BZ Spence!Bravo Zulu means WELL DONE!
Cabe was on time and professional. Great service as usual! We've always been pleased with the quality and service we receive.
We were experiencing issues with our first floor hvac unit causing warm temperatures. After placing a call for service at 330 in the afternoon, Matt arrived at our home by 430. Quick, professional service. Matt quickly diagnosed the issue and had our unit back up and running within 15 mins. Always a pleasant experience using Howells Heating and Air.
I am very satisfied with the service from Howells and the technician John.
Always polite and courteous. Have Jon perform my semi-annual service. Great company.
Rodney did a great job with the maintenance and alerted me to a mold issue. He installed a UVC light module and as usual I am very satisfied with Howell's .
Tech performed thorough inspection of entire HVAC system as part of our Howell Comfort Club membership. Also responded to a couple of related specific requests I had. Very satisfied.
I have used Howell's Heating and A/C since 1989, when we moved into this house. The Staff is always polite and responsive to my requests and/or questions. The technicians are knowledgeable, on time, professional, and friendly. They are eager to answer any questions. Their semiannual maintenance program is a great value, and I believe the new system that they installed, was a good price. Thank you everyone at Howell's!
Howell’s does a great job, every time. Every service tech I’ve worked with has been professional, courteous, and efficient. They take time to show me what they are evaluating and answer my questions. John Marshpund is the BEST - he has worked on our rental property and primary home for many years.
We have lived in our house since 1986 and have always used Howell's to service our heat pump. Howell's installed a new unit in 2019. Matt's father was our tech before Matt. We always request Matt now.
always helpful and reliable service!!
I have their annual service contract which is a good deal. They also just came out to check my system to make sure it was operating properly after my Nest thermostat indicated that the HVAC system had an issue. I've had good experiences with them so far.
Mark and Jason were excellent...very thorough service and nice to work with during service
Very professional and courteous
Spencer Brandon is professional, knowledgeable and very pleasant. I’ve been a customer for years and have never had an unpleasant experience with Howell!s That’s why I continue to use them.Adele
It's nice to have service people show up on time.The problem was located and fix in short order and checked out the unit to see all was working as it should.Very pleased.
Howell has many wonderful employees......especially Sarah as she answers the phone and makes your appointments. She is so kind and very pleasant. Then there is JOHN - a technician. He is absolutely wonderful and so knowledgeable. John does a great job at whatever he's assigned to do - you will be amazed and will feel comfortable you have received the very best service. You can ask for John when you make your appointment.
Good communication: Howell's contacted me early to let me know the tech's prior assignment was running over, and rescheduled ours for later in the afternoon. Then, when he was ready earlier, they contacted me to confirm we were available.Aaron arrived promptly, asked a few key questions, and began his assignment. He was pleasant, polite, and had a professional manner. He conducted the a/c system review efficiently.
Aaron Brown did a wonderful job with the HVAC maintenance. He also did very well with my dog! Ask for Aaron Brown for your HVAC needs!
On time, very nice and informative.
Everyone I've dealt with have been professional and listened to what we've said. They did a great job installing the new HVAC system and checking it out later as promised. Everyone who has come to the house is good with pets, especially our cats who love to meet and greet visitors. Highly recommend this company.
Tony was right on time, very professional. It was 20 degrees outside and he apologized for having to turn off the heat. Was a struggle to check AC due to low limit switch keeping unit from operating, bypassed that and got everything cleaned and checked. Will highly recommend Howell's.
Very courteous and profession service.
Matt is very courteous, respectful, trustworthy and task oriented. He did a thorough job of maintenance on our systems. It was a delight having him in our home and I appreciate that he took great care with ladders, tools, etc.
Matt was excellent. Knows what he’s doing, gets it done quickly and is very professional. Huge trust factor with this company.
CL is a very nice young man, like his mannerism as well as his professionalism
Very professional and thorough yearly inspection. And respectful of the covid restrictions and precautions that are necessary.
Jason was professional, on time(early) and did a good job. Customers will be requesting that Jason to be the one come for service.
Very pleased. Spencer was very professional.
Sara is great and Rodney was great also.they make sure the customer is taken care of
Howell's replaced our 25+ years old HVAC system with a 92% furnace and 16 SEER Carrier unit. Steve the sales manager was very patient with my lengthy decision process and addressed all my clarifications promptly even after the install. Philip's install crew was fabulous. Josh the lead, Anthony and Steve diligently worked 2 days and were very respectful.Crawlspace ductwork to the supply vents has been upgraded to a metal trunk design. Wife's greatly pleased with the awesome airflow downstairs and the better heat on the under 20 days. Also moved to a larger furnace filter from the 1" return vent. That's helpful too. The included Honeywell programmable thermostat has reduced our need to manually move the old needle and we can wake up to a fully warm floorA great company to work with, this being our first major home project. HVAC work is kinda black box, with no price transparency from the manufacturers. Howell's is good value and easy to work with. Hope this great experience continues thru maintenance!
Very capable, professional and personable.
We’ve dealt with Howell’s over the years and have experienced very good service.
I have used Howell's for I think 25 years. They have installed 2 new units for us in our last 2 houses. Every installer and tech has been very professional and kind. I am a very happy customer.
The technician was very professional and knowledgeable. They were very thorough in the inspection of the equipment and answered all of my questions. They provided multiple options to address our concerns and made recommendations based on their experience.
Very impressed with efficiency of diagnosis and repair of our tankless water heater.
Spencer arrived on time, was courteous, knowleable, neat, made helpful suggestions, explained and answered all of my questions. He completed the service, identified a potential issue and replaced the part today while here today, negating the need for an another service call. Spencer is an excellent example and representative for Howell Services.
Rodney was great. Did a professional job.
Rodney was very through and professional. Very satisfied.
Tony came on time as scheduled for a semi-annual tune-up. My heating and air condition system seem to be in good condition. I was pleased with the service. I was prepared for the service, but I would have been pleased to have received an email reminder notice a few days before the service.
Good professional people and Service
First time using Howell’s & Rodney the tech, was exceptional. He found our issues and explained everything clearly along with the solution.
I just bought a new gas furnace and A/C unit for my home, and I could not be happier! My old furnace was loud when it would start up, I knew that, but I did not realize how loud until I slept through the night with my new one! Quiet, efficient, warm or cold as required....who could ask for more! Just had my 1 year tune up. All is well and Tony was great! One of the best decisions I have made regarding this home.Three years later and the unit is running like a champ! Tony is great on providing regular service to keep it that way!
I continue to be impressed with their level of customer service. I have used Howells for years and would recommend them without reservation ,
Howell's responded quickly and professionally. Same day repair!
Mark is always great. We have used Howell’s for many years. Always professional, does a wonderful job. We highly recommend this company.
Great service and we are pleased
Very reliable and HONEST people. Last minute problems happen sometimes. Promptly offered a solution and we'll tackle that soon I'm sure. I know they will stand behind the work.
Could not have asked for better service for our small, malfunctioning ac/heating unit. Our call was answered withi 24 hours, and Tony Tinsley Sr was knowledgeable and helpful in correcting the problem and a good ambassador for Howell's. Thank you!
Excellent work. Highly recommend.
Jason actually arrived a little earlier than expected. He performed the maintenance on my HVAC unit, pointed out some minor issues at this inspection, and gave some good advice about the condition of the unit. Very knowledgeable about his trade.
We are always happy to see John and consistently pleased with the ser ices provided by Howell's.
As usual, the Technician arrived on time, checked the thermostat and did the maintenance work on the furnace efficiently. He was courteous & polite and answered the questions I proposed in language I understood. He moved any old materials that hindered his working area and worked on the furnace. After he finished, he gathered his tools and replaced the items that were moved in the work area as it was before he started work.
I can't say enough about Howell's Heating & Air Conditioning. We have dual heat (heat pump & propane) and have been using them of years in our old house and this house. Rodney was very professional and polite. He went about his work checking our system for its annual checkup and he was so quiet while doing it. He even replaced something that was left off when the new system was installed at no charge. Very good work.
C.L. and his assistant, Cole, showed up on time. C.L. was thorough and explained the issue in detail. He made sure everything was running smoothly and correctly before leaving. His assistant, Cole, was quite helpful as well. I will request C.L. for future HVAC appointments with Howell Heating & Air
Richard was very thorough and attentive to details. I even learned a little more about my system that I did not know before.
Responded in a timely manner on a Thursday night. Quickly diagnosed problem with thermostat. Replaced with one on his truck. Done in less than an hour.
Can't say enough positive about this business. Not the first time I used them but if possible I am even more impressed..Have used for both AC and heating and highly recommend.
Technician did a great job. Showed me the part he replaced. Efficient and courteousreplaced. Efficient and courteous
Troubleshoot humidifier. Technician was very helpful to correct an issue with the humidifier.
CL goes above and beyond ensure our system is operating properly. He is very professional and extremely knowledgeable. He is definitely an asset to Howell’s Heating & Air.
Technician was prompt, clean, courteous, professional and thorough. The ladies in the office are always professional and helpful. I have used Howell's Heating And Air Conditioning for many years. They would always be my go to for my heatpump issues. Dependable, prompt and professional!
Jadon is very knowledgeable, professional and courteous.