After a very thorough examination of the issue, he explained to me the reason for the problem and what it would take to fix it. I asked him to proceed with the repair. He went back to work on it and within 20-30 minutes had the furnace running like new.
Throughout the entire service call Tim exhibited a thoroughly professional bearing. He laid out the cause-and-effect of the problem, was quick to address the few questions that I had, and took care of making sure that all was well before leaving.
Many thanks also to the associate that I spoke with when I called in for the assistance.
It is continued quality service and performance like this that has given me the confidence to rely on Howell’s for my HVAC needs.”
“Howells is an excellent company and the employees do a great job”
“John Marshpund always does an amazing job on my heat pump and generator . Can always trust his advice and quality workmanship .”
“Thank you Ricky!! Great job and done in 2 hours, I continue to be very satisfied with Howell’s over the years. Always very responsive and affordable.”
“Matt was very knowledgeable. Provided excellent customer service. Arrived on time, very courteous and professional. Would request him on next service call.”
“Mark was professional, friendly, and knowledgeable. He performed the regular maintenance for our transition to air conditioning on the heat pump. He explained everything to us. We were pleased with his work.”
“Tim was great! He was prompt, professional and very pleasant in his interactions with us. Thank you for a great customer service experience!”
“We have used Howell’s at our home for 6 years and they always do a great job. We’ve had Matt and Rodney, two wonderful young men. We have recommended them to family and friends and most of them now use them. You can’t go wrong with Howell’s!”
“Ricky was friendly, communicated clearly, and shared what the step by step process would involve.”
“Great service as always from the Howell’s service team. Howell’s is great to deal with they call you to set up service and text you when on the way. They are very thorough with their service and never leave any mess. Reps are always nice, friendly and helpful.”