But I wish the previous service calls had picked up a major issue we now have which is we need to replace the gas boiler. We have another appointment tomorrow to do an estimate for that replacement. I just hope it can be done in a timely manner and won’t be too expensive as it is affecting us having hot water. Thank you.”
“Serviced generator, also. Always polite, neat and clean.”
“Tech did a great job.Let me know what was wrong right away. Scheduled a return to fix problem.
Thankful for the quick service now the weather has changed.”
“Mark thorough in his inspection. Pleasant to deal with. Helpful in explaining the work. Great Spring service already scheduled. We’ll look forward to seeing Mark next time.”
“Ricky was friendly and provided assurance our systems will keep us comfortable this season. He also let us know what to anticipate a little further down the road.”
“Ricardo came at the time scheduled. Introduced himself, I showed him the intake and thermostat. He described everything he was going to service, finished in a timely manner and came in to describe the condition of the unit, described the maintenance plan for next year, had or appt ready. Extremely cordial, very professional, expressed how he loved working for Howells thanking us for our business. This is why we use your company. Great service, great representative of your company.”
“Service tech was prompt, courteous , and delivered excellent service.”
“Matthew was great. He explained everything in detail, fixed the problem, installed a new thermostat and showed me how to use it.”
“They are always on time,, are efficient, and courteous. A good company you can count on.
I am a comfort club member since I am a proactive not reactive type of person.”
“Matthew is a pleasure to work with. Thank you.”