“Sarah provided THE BEST customer service and helped me decide whether to purchase the IWave.
I called several companies, but chose Howells as soon as I met Sarah. She knows more than any of the other companies' sales people I encountered. She is not only knowledgeable but goes out of her way to provide answers and a fair price.
The IWave was installed by "CL" who was superb and knowledgeable. He was able to address all of the concerns and questions re: use of the IWave vs other products. I really appreciated his knowledge base and professionalism. He, too, provided The Best customer service! I Highly recommend Howells Heating and Air!”
“I have been a Howell’s customer for about 25 years. I have been very pleased with the service department, sales department, and service technicians. Sarah in the service department is wonderful, courteous, professional and always accommodates when service calls or preventive maintenance is requested. Mark is the service tech I always request. Mark is professional, courteous, knowledgeable, thorough and efficient.”
“Matt Banton always provides excellent service. Very knowledgeable and courteous. Thank you.”
“Mark V. is the best. He is very professional and trustworthy!”
“I found Spencer to be very professional and knowledgeable. He even took the time to clean my air conditioning unit. I look forward to working with him in the years to come. Kathleen Roe”
“Bradley did a good job and did not try to sell me things that I did not need.”
“Tony came with his Rookie to help try to get my new thermostat set so I could enter and lock the unit up. We could not do this with the passcode on the unit. It took awhile and we’re able to locate the true code to use for the unit. He was very friendly and laughed at my experience in life. It was a pleasure having him and his rookie learned something today.”
“Bradly Cabe was quick and professional in maintenance task for our AC systems”
“Tony was very good , he took his time not rushing anything but doing it correctly, afterwards he explained everything he did and how the system was doing”