“Prompt, reliable, knowledgeable, unbiased.
Smoked on the project…”
“Aaron arrived at my home within 15 minutes of my initial call to Howell for an emergency service. He quickly identified the issue, had the replacement part on his truck, and was gone in about another 15 minutes. Thanks to Aaron my home will be cool in very short order. Thank you.”
“Prompt, reliable service. Very courteous technicians!”
“Came on time and had system thermostats replaced quickly.”
“Howells was great! I sent a message late in the afternoon and within 30 minutes received a response, I was even able to get a next day early morning appointment. My technician arrived on time and got started immediately, walking me through the entire process! He was very friendly and knowledgeable and quickly diagnosed and fixed the issue. Less than an hour later.. My AC was fixed:.. very impressed highly recommended!”
“Kenny jr did an exceptional job. He came in and did exactly what should be done during a diagnoses, and figured out the problem with my ac. He even went as far to do a little work deeper than just diagnosing to ensure we are not suffering as bad until a technician can come out and replace the compressor. He was extremely polite to my family. Very, very well done.”
“I had my A/C go out on me yesterday evening. I googled best HVAC companies in the area. Howell’s Heating & Air was at the top of the list. I called the number a nice receptionist was able to get me an appointment in less than 24hours. My technician Matthew arrived ahead of time. Matthew took his time and gave a honest diagnosis. Matthew was extremely professional and was able to resolve the issue in a matter of minutes. The company seems to be a honest company which provided great customer service. I would recommend this company to others in the same situation.”
“As usual Howell’s provided great service. The techs are always very polite and knowledgeable. Today was a busy day and they kept me informed about my appointment being delayed which was quite nice as most places do not do that. I have been using them for years and have never had a bad experience. Would highly recommend them to someone looking for a heating and ac company.”
“Jason was extremely helpful and pleasant to work with. He took the time to effectively explain what he did and brought to my attention a potential problem. After analyzing the issue he determined that it was not as big an issue as first thought. His explanation was thorough and easy to understand. Jason is a compliment to your organization- he appears to be an excellent technician with his primary goal satisfying your customers’ needs.”