“Great service – repair to be completed next week due to need to order part”
“Matt was very thorough but was unable to repair today as he indicated my unit needed a part to repair! He quoted me a price of $1,163.74 and I need to talk to my son first before ordering the part to repair! I will contact Howell’s if I want Matt to order part and complete repair! He said he would make a note to that effect in the records! Very pleased with Matt’s visit!”
“We were able to get service an hour ahead of what we scheduled. While it was not good news, Justin did a good job of pointing us in the right direction.”
“Great job diagnosing the issue and fixing correctly.”
“The technician was very helpful. He was able to answer all of the questions that I had. He was very knowledgeable and overall this was a great experience.”
“Knowledgeable professional who explained the entire process while on-site.”
“I am very pleased with the service received today. The non-urgent service request was initiated on Sunday (yesterday). The service associate scheduled a technician today. The technician, Bradley Cabe, arrived on time (as scheduled). Bradley was efficient, courteous and extremely knowledgeable. Thank you so much for a job well-done.”