Howell’s Heating and Air was a significant upgrade to our previous experience with an HVAC company. The previous company, very small and probably not licensed, left us in a life-threatening situation. They installed an incorrect system under our home and then never completed the venting. We had carbon monoxide venting under our home all winter instead of being vented outside the foundation. We were very fortunate that we didn’t end up with Carbon Monoxide Poisoning or worse.
When Howell’s and other HVAC companies came to evaluate our situation, Howell’s response stood out from the rest as they gave us multiple options on how to resolve the situation as well as providing a very competitive quote.
Howell’s completed their work in a timely and efficient manner. Henrico County inspected their work and was very complimentary of the craftmanship. The inspector commented that Howell’s very rarely has any issues with their work. Finally, when the new system needed a few tweaks after the first couple of months, Howell’s came out in very short order and addressed our concerns. All in all, a very positive experience working with Howells. I recommend Howell’s and Brice Winston to anyone that is looking for an honest, straight-forward HVAC partner.