In a nutshell, we are long time customers of Howell’s. The most recent experience says it all. Email to website at 11:30pm on the first frigid night-Help! Heat not working correctly! Return call from office at 7:15am. Technician at 8:30am. Toasty warm by 10:00am. Kind & professional employees. There is no room on our go-to list for anyone but Howell’s. And, yes, we have tried many others in Richmond.
