“Your technician (whose name I have, of course, already forgotten) came yesterday for my 6 month maintenance visit. I received a text message asking for an opinion about his services but I made such a hog wallow of the attached review form I thought I'd better not send it. So this instead. The technician did an excellent job: on time, kept me informed of what he was doing, was courteous and efficient. Everyone I've dealt with at Howells has been fine but if you can send that same nice young person in February I'll be glad to see him.”
– Shay L.