“Fabulous experience. Call was received, appointment made for following day, received reminder text and a text when the rep was on his way. He was on time, listened to our issue due to just buying the home. He checked everything, cleaned items, checked system and used meters to see that everything was working properly. We set up a 6 month maintenance agreement to be certain our AC is well maintained from this time forward.”
“Jon Bennett came out to repair clogged pipe in AC unit – very professional! Follow-up service from last weeks visit!”
“Jason was polite, professional, and he answered all my questions. He did an excellent job representing your company.”
“Exceptional service from Matt and Donovan! Very professional!”
“Jason was a polite knowledgeable young man who seemed to know his stuff and did a great job.”
“While we were scheduled for 1pm the appointment was pushed to 2ish due to another repair that took a bit longer. Frankly, I am glad they took the time to do things right for their customers rather than rush through to the next appointment. Once he arrived at our house we were up and running again within 15 or 20 minutes. Very professional and courteous.”
“Great service – repair to be completed next week due to need to order part”
“Matt was very thorough but was unable to repair today as he indicated my unit needed a part to repair! He quoted me a price of $1,163.74 and I need to talk to my son first before ordering the part to repair! I will contact Howell’s if I want Matt to order part and complete repair! He said he would make a note to that effect in the records! Very pleased with Matt’s visit!”