“Matt Banton did a wonderful job. He listened, troubleshooted the problem, fixed it and then confirmed it was fixed. Couldn’t ask for better service. Howell’s overall as been very good over the past year we have lived in the area.”
“Our air conditioner stopped working last night. I called to schedule service for the next day. Matt was here at 8:30 a.m.
He diagnosed the problem and had it fixed in one hour. The thermostat had gone out, so we now have a new one. Matt was very cordial and easy to work with. This was a much better experience than I expected.”
“Matt came out to service my heat pump. He gave the bad news that my 11 yr old heat pump had seen its final days. He could have tried to repair but the cost was not worth it on an old unit like that. He ran back to maintenance shop to get me some portable AC units to keep my house cool until it can be replaced. Good job Matt”
“Your technician (whose name I have, of course, already forgotten) came yesterday for my 6 month maintenance visit. I received a text message asking for an opinion about his services but I made such a hog wallow of the attached review form I thought I'd better not send it. So this instead. The technician did an excellent job: on time, kept me informed of what he was doing, was courteous and efficient. Everyone I've dealt with at Howells has been fine but if you can send that same nice young person in February I'll be glad to see him.”
““On time…revolve our concerns …our unit is running great now!””
“I had guests coming and my a/c was not working correctly and it’s 90-100 degrees outside this coming week.
Howell came right away and gave me a 2 hour window so I didn’t have to sit home ALL day..
Fabulous company to deal with !!
Matt who came out this time was polite, efficient, wore booties to protect my marble floors , and diagnosed the problem.
He had to go in the attic and it was really hot up there but he never complained. Explained it and fixed it.
Thanks”
“I had guests coming and my a/c was not working correctly and it’s 90-100 degrees outside this coming week.
Howell came right away and gave me a 2 hour window so I didn’t have to sit home ALL day..
Fabulous company to deal with !!
Matt who came out this time was polite, efficient, wore booties to protect my marble floors , and diagnosed the problem.
He had to go in the attic and it was really hot up there but he never complained. Explained it and fixed it.
Thanks”
“Youssef came today to my home and completed our Comfort Club maintenance inspection on our American Standard HVAC system. He also performed the same on our Mitsubishi mini split unit. He was an outstanding worker and representative for your company. He was on time, thorough, respectful, and detailed in his work. I knew when he left that our system had been completely examined and every detail was explained to us.
Thanks for this type of work and worker……you don't see it often.
Dale V. Svor”
“Matt was prompt, professional, and knowledgable. He took time to explain the nature of the issues and then provided explanation of his solutions and the repair work that was provided. Top notch service! We love Howell’s!”