“The technician Matt showed up early and was prepared to work. He replaced the component quickly and efficiently. Matt verified the system was operating correctly and kept me informed during the entire process. Great job.”
“The Howell’s team provided same day service repair for our AC system. The Howell service technician, C.L. Kenney, was very knowledgeable and professional. After performing a thorough analysis, he properly addressed and corrected our AC performance issue. Excellent customer experience.”
“I have had Matt come out for preventative maintenance and repairs before and he is a pleasure to interact with. He arrived early on a Saturday for this repair and had things running promptly.”
“Installation was a long and arduous hot process in July – he was super polite and friendly and had booties and covers for my carpet.
Thank you for following up when I didn’t understand some of the features of the new system.
What nice – he took pride in his work and knowledge of American standard systems – happy with my cool air l.”
“Rodney was timely and super nice. Repair was quick and he explained our options.”
“Brandon was very professional. He took care of my problem and made sure I was satisfied. He also gave me an immediate estimate on a new heat pump.”
“Very pleased. Victor was very pleasant and knowledgeable.”
“Rodney correctly diagnosed an ongoing problem. He was prompt and professional and a pleasure to know.”
“Brandon did a wonderful job explaining to my mom what needed to happen during the various stages. We thought it would be a quick repair instead of a new compressor. He was polite and professional.
Howell’s keeps us up to date on timelines. It was a refreshing dealing with a customer-oriented and professional company!”