“Howell’s is the best! We had a severe rain storm last night and lost power. This morning our downstairs heat pump was not working. After checking what I could, I called Howell’s for assistance. Within two (2) hours a service person, “CL” , was at our home. He discovered water had entered our crawl space and caused our condensation pump to burn out. CL had to crawl through a few inches of water to get to the pump and circulator unit to diagnose and correct the problem. He did a great job and fixed the problem but what was so impressive was his professional demeanor and approach. Also, the persons I spoke with over the phone at Howell’s were very pleasant and helpful. Thank you CL and Howell’s, you’re the best!”
“Very nice employee, checked everything, answered all my questions, made sure we were satisfied, we were 100% satisfied. He can come anytime.”
“Youssef was on time, very polite and considerate. Very professional. I highly recommend.”
“Youssef was a very good technician. I would recommend him.”
“He was very knowledgeable and was thorough.”
“I have used Howell’s for about 30 years. They are wonderful from the technicians to the office staff. I always request Mark as my technician and he is professional, knowledgeable, courteous, and thorough. Sarah in the office is wonderful to work with and always responsive and courteous.”
“Your tech service people are the best! Today was our semi-annual checkup. Rodney checked both our units thoroughly. What a fine young man! It's a good feeling knowing our heat pumps are in good working order and we have nothing to worry about.
Howell's Heating & Air are the best!”
“Gabe was very professional as well as pleasant. He explained everything and answered my questions. He should be listed as a choice for technician!!”
“Myles and his crew went above and beyond my expectations. Their quality and craftsmanship were excellent in every manner. Their professionalism and communication is a rare find these days they handled their business and installed like a true professional. I am beyond happy with their experience and the overall job they did. Job well done, 100 percent.”