Testimonials Articles
“Technician arrived on time and provided excellent repair leveling our heat pump as requested.”
Continue Reading“John is always punctual, courteous, friendly, and concerned about his customer.”
Continue Reading“I have used Howell’s Heating and Air since 1984 and I would NEVER consider using anyone else. They are so professional and have provided great advice and competitive prices whenever I have needed to install a new system. Their service is incredible! Every technician is polite and knowledgable. I cannot say enough good about Howells.”
Continue Reading“Matt arrived and promptly replaced the leaking gas pipe line through the foundation while VNG was replacing their equipment. Matt has serviced our HCAC equipment in past years is most efficient, prompt and friendly. He is a valuable asset to your company.”
Continue Reading“Brad did a great job and was personable.thanks for all you all do”
Continue Reading“It is always an awesome experience to have Rodney Jones come to my house for maintenance. Very professional and courteous.”
Continue Reading“I called today for repair service & Howell’s was here within an hour. Great company, great employees!!”
Continue Reading“Matt is always great. He is friendly, on time and always good at what he does!”
Continue Reading“Mark did a great job servicing our units.”
Continue Reading“Excellent service as always from Howell’s.”
Continue Reading“Your service rep was courteous and on time.He checked leak that I called about day before coming from inside unit which turned out to be condensation /clogged drain and also did a regular maintenance check which had been earlier scheduled for 9/8/22 .He kept me informed of everything he was doing and the results.He also…
Continue Reading“Fabulous experience. Call was received, appointment made for following day, received reminder text and a text when the rep was on his way. He was on time, listened to our issue due to just buying the home. He checked everything, cleaned items, checked system and used meters to see that everything was working properly. We…
Continue Reading“Jon Bennett came out to repair clogged pipe in AC unit – very professional! Follow-up service from last weeks visit!”
Continue Reading“Jason was polite, professional, and he answered all my questions. He did an excellent job representing your company.”
Continue Reading“Exceptional service from Matt and Donovan! Very professional!”
Continue Reading“Jason was a polite knowledgeable young man who seemed to know his stuff and did a great job.”
Continue Reading“While we were scheduled for 1pm the appointment was pushed to 2ish due to another repair that took a bit longer. Frankly, I am glad they took the time to do things right for their customers rather than rush through to the next appointment. Once he arrived at our house we were up and running…
Continue Reading“Great service – repair to be completed next week due to need to order part”
Continue Reading“Matt was very thorough but was unable to repair today as he indicated my unit needed a part to repair! He quoted me a price of $1,163.74 and I need to talk to my son first before ordering the part to repair! I will contact Howell’s if I want Matt to order part and complete…
Continue Reading“We were able to get service an hour ahead of what we scheduled. While it was not good news, Justin did a good job of pointing us in the right direction.”
Continue Reading“We were happy with the service.”
Continue Reading“Great job diagnosing the issue and fixing correctly.”
Continue Reading“Tony provided excellent service.”
Continue Reading“The technician was very helpful. He was able to answer all of the questions that I had. He was very knowledgeable and overall this was a great experience.”
Continue Reading“Knowledgeable professional who explained the entire process while on-site.”
Continue Reading“I am very pleased with the service received today. The non-urgent service request was initiated on Sunday (yesterday). The service associate scheduled a technician today. The technician, Bradley Cabe, arrived on time (as scheduled). Bradley was efficient, courteous and extremely knowledgeable. Thank you so much for a job well-done.”
Continue Reading“Very responsive and professional. Reasonably priced. Technician was awesome and answered all my questions. Got my house cooler on a very hot day.”
Continue Reading“Prompt, reliable, knowledgeable, unbiased. Smoked on the project…”
Continue Reading“Aaron arrived at my home within 15 minutes of my initial call to Howell for an emergency service. He quickly identified the issue, had the replacement part on his truck, and was gone in about another 15 minutes. Thanks to Aaron my home will be cool in very short order. Thank you.”
Continue Reading“Prompt, reliable service. Very courteous technicians!”
Continue Reading“Came on time and had system thermostats replaced quickly.”
Continue Reading“Howells was great! I sent a message late in the afternoon and within 30 minutes received a response, I was even able to get a next day early morning appointment. My technician arrived on time and got started immediately, walking me through the entire process! He was very friendly and knowledgeable and quickly diagnosed and…
Continue Reading“Kenny jr did an exceptional job. He came in and did exactly what should be done during a diagnoses, and figured out the problem with my ac. He even went as far to do a little work deeper than just diagnosing to ensure we are not suffering as bad until a technician can come out…
Continue Reading“I had my A/C go out on me yesterday evening. I googled best HVAC companies in the area. Howell’s Heating & Air was at the top of the list. I called the number a nice receptionist was able to get me an appointment in less than 24hours. My technician Matthew arrived ahead of time. Matthew…
Continue Reading“As usual Howell’s provided great service. The techs are always very polite and knowledgeable. Today was a busy day and they kept me informed about my appointment being delayed which was quite nice as most places do not do that. I have been using them for years and have never had a bad experience. Would…
Continue Reading“Jason was extremely helpful and pleasant to work with. He took the time to effectively explain what he did and brought to my attention a potential problem. After analyzing the issue he determined that it was not as big an issue as first thought. His explanation was thorough and easy to understand. Jason is a…
Continue Reading“On time, very polite, knowledgeable, respectful”
Continue Reading“Sarah provided THE BEST customer service and helped me decide whether to purchase the IWave. I called several companies, but chose Howells as soon as I met Sarah. She knows more than any of the other companies' sales people I encountered. She is not only knowledgeable but goes out of her way to provide answers…
Continue Reading“I have been a Howell’s customer for about 25 years. I have been very pleased with the service department, sales department, and service technicians. Sarah in the service department is wonderful, courteous, professional and always accommodates when service calls or preventive maintenance is requested. Mark is the service tech I always request. Mark is professional,…
Continue Reading“Matt Banton always provides excellent service. Very knowledgeable and courteous. Thank you.”
Continue Reading“Mark V. is the best. He is very professional and trustworthy!”
Continue Reading“I found Spencer to be very professional and knowledgeable. He even took the time to clean my air conditioning unit. I look forward to working with him in the years to come. Kathleen Roe”
Continue Reading“Bradley did a good job and did not try to sell me things that I did not need.”
Continue Reading“Tony came with his Rookie to help try to get my new thermostat set so I could enter and lock the unit up. We could not do this with the passcode on the unit. It took awhile and we’re able to locate the true code to use for the unit. He was very friendly and…
Continue Reading“Bradly Cabe was quick and professional in maintenance task for our AC systems”
Continue Reading“Tony was very good , he took his time not rushing anything but doing it correctly, afterwards he explained everything he did and how the system was doing”
Continue Reading“Explained everything and gave suggestions for future updates.”
Continue Reading“C.L did an excellent job. I was very impressed with his knowledge. He answered all my questions relating to my serious issue and even offered to explain related issues that I did not think to ask. He performed his job in great detail He even offered to fix the front storm door spring hinge that…
Continue Reading“CL was professional, quickly diagnosed the issue, fixed it and had our AC back working.”
Continue Reading“Explained why I should do certain things. Very nice. Please have him on all my properties. Thank you.”
Continue Reading“Excellent, professional and friendly service. A bit expensive but what isn’t these days. It was necessary. They came immediately and worked in the rain. They are lifesavers.”
Continue Reading“Bradley always does a great job. We have had no problems with the hvac since howells installed the system and Bradley does all the maintenance.”
Continue Reading“Jason texted me that he was on his way and he arrived on time and thoroughly checked my AC system. Good to have such a capable technician working on my unit.”
Continue Reading“Very pleased.”
Continue Reading“In one of life’s little ironies, our AC quit sometime during the early hours of Sunday , May 22, 2022. My husband called to request service (HELP!) and he was assured someone would call by 8am Monday morning. A lovely young woman called and we were assured the tech would be by at 12pm. Matt…
Continue ReadingWe have used Howell’s for years. They have put a new heat pump in our old house and the house we are in now. We have always signed up for their maintenance twice a year. The individuals that have come have been very professional and knowledgeable. They go about doing their work, but will always…
Continue ReadingHowell’s Heating and Air was a significant upgrade to our previous experience with an HVAC company. The previous company, very small and probably not licensed, left us in a life-threatening situation. They installed an incorrect system under our home and then never completed the venting. We had carbon monoxide venting under our home all winter…
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