Testimonials Articles

Air Conditioner Maintenance in Henrico County, VA 23294

April 23, 2024

“It was great to meet Ricky! He got along great with my dog too, which is always helpful. He was efficient and knowledgeable and friendly and I have not one single complaint about him. I hope to see him on my new date for maintenance in October. I would recommend him wholeheartedly.”

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Gas Furnace Repair in Glen Allen County, VA 23060

April 22, 2024

“Matt was exceptional, trouble shooted the problem and had it fix in 30 minutes, I continue to be very happy with Howell’s and their quick response. Great overall job, thank you Matt!!!”

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Heat Pump Maintenance in Chester, VA 23831

April 19, 2024

“This is the second time Mark has worked on my two units. He is very knowledgeable, explains in detail what's happening, what repair is needed, and why. In my 38 years of home ownership I've never had an HVAC professional as capable and knowledgeable as Mark.”

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Other Maintenance in Manakin-Sabot, VA 23103

April 18, 2024

“Matthew does an excellent job. Thank you for sending him.”

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Heat Pump Maintenance in Mechanicsville, VA 23111

April 18, 2024

“They stick to their schedule extremely well. Techs appear to be knowledgeable about their product”

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Air Conditioner Maintenance in Henrico County, VA 23233

April 18, 2024

“C. L. Kenny is the best! I can always count on him to do a great job & answer any questions I may have. He is generous with his time & makes sure to point out how I can keep my HVAC system in good shape. He is a very valuable asset to Howell's!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Henrico County, VA 23238

April 16, 2024

“CL was fabulous- professional- helpful – on time – great job!”

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Air Conditioner Maintenance in Hanover, VA 23015

April 15, 2024

“As always John is the best so friendly and takes good care of us. Thank you Howells”

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Air Conditioner Maintenance in Hanover, VA 23015

April 15, 2024

“As always John is the best so friendly and takes good care of us. Thank you Howells”

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Heat Pump Maintenance in Henrico County, VA 23233

April 15, 2024

“Matt is experienced and provides excellent service”

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Air Conditioner Maintenance in Midlothian, VA 23113

April 12, 2024

“Josh serviced our new system today. He was very professional, thorough, and friendly!”

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Heat Pump Maintenance in Midlothian, VA 23113

April 12, 2024

“Matt Bennett is just very best. Communicates well, efficient and thorough. A pleasure to deal with. The best possible ambassador for your company!”

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Heat Pump Maintenance in Midlothian, VA 23113

April 12, 2024

“Matt Bennett is just very best. Communicates well, efficient and thorough. A pleasure to deal with. The best possible ambassador for your company!”

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Air Conditioner Maintenance in Goochland, VA 23238

April 12, 2024

“Great service!”

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Water Heaters Repair in Mechanicsville, VA 23116-5106

April 9, 2024

“John Marshpund installed a 3/4 Ball valve on my gas hot water heater so we could control the hot water temperature coming into the house. John has been my Heating & Cooling care taker for many years. We value his advise on upgrades and changes that improves our comfort & well- being. We always request…

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Air Conditioner Maintenance in Richmond, VA 23220

April 8, 2024

“I am happy to see Matt Bennnett return. He was out of commission with an injury, and I missed him. I enjoy visiting with him and my cat adores him!”

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Gas Furnace Maintenance in Ashland, VA 23005

April 3, 2024

“Ricky Jimenez came today. He was great! He called ahead, came when he said he would, checked everything inside & out, and then got me to work on time. He also set up my next visit ahead of time, which was nice. I highly recommend Howell’s and their quality technicians.”

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Air Conditioner Maintenance in Chesterfield, VA 23235

April 2, 2024

“Mark is a great person he’s friendly, professional, always on time, willing listens to any questions u may have, ask if there’s anything he can do for you, explain wat he’s doing he’s just a wonderful person. I fully recommend him to anyone who needs the service. Thank you Mark!!”

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Heat Pump Installation in Henrico County, VA 23228

April 1, 2024

“My husband and I had an extremely favorable experience with Howell's Heating & Air! We had already gotten estimates from a couple of other companies regarding installing new upper and lower heat pump systems and a sunroom mini split before meeting with Bryce Winston, but Bryce seemed to be more heedful of our needs and…

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Heat Pump Maintenance in Midlothian, VA 23113

April 1, 2024

“Ricky did a thorough and professional job servicing my HVAC system. He was friendly and on time. I always appreciate the courteous and excellent work Howell’s provides.”

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Heat Pump Maintenance in Richmond, VA 23225

April 1, 2024

“Great technician, super friendly and knowledgeable. Will be going back!”

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Gas Furnace Repair in Midlothian, VA 23113

March 30, 2024

“I had to schedule a service call on a Saturday for a faulty gas furnace. I called the Howell’s office and the associate there took my info and said she would contact the service technician ASAP. Within 10-15 minutes I received a call from Tim Pace, he introduced himself, asked some questions about the issue,…

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Gas Furnace Repair in Midlothian, VA 23113

March 30, 2024

“I had to schedule a service call on a Saturday for a faulty gas furnace. I called the Howell’s office and the associate there took my info and said she would contact the service technician ASAP. Within 10-15 minutes I received a call from Tim Pace, he introduced himself, asked some questions about the issue,…

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Indoor Air Quality Maintenance in Henrico County, VA 23228

March 29, 2024

“Howells is an excellent company and the employees do a great job”

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Heat Pump Maintenance in Glen Allen County, VA 23060

March 28, 2024

“John Marshpund always does an amazing job on my heat pump and generator . Can always trust his advice and quality workmanship .”

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Water Heaters Installation in Henrico County, VA 23060

March 27, 2024

“Thank you Ricky!! Great job and done in 2 hours, I continue to be very satisfied with Howell’s over the years. Always very responsive and affordable.”

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Zone Control System Repair in Richmond, VA 23238

March 26, 2024

“Matt was very knowledgeable. Provided excellent customer service. Arrived on time, very courteous and professional. Would request him on next service call.”

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Other Maintenance in Henrico County, VA 23060

March 22, 2024

“Mark was professional, friendly, and knowledgeable. He performed the regular maintenance for our transition to air conditioning on the heat pump. He explained everything to us. We were pleased with his work.”

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Air Conditioner Maintenance in Midlothian, VA 23113

March 22, 2024

“Tim was great! He was prompt, professional and very pleasant in his interactions with us. Thank you for a great customer service experience!”

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Air Conditioner Maintenance in Henrico County, VA 23233

March 22, 2024

“We have used Howell’s at our home for 6 years and they always do a great job. We’ve had Matt and Rodney, two wonderful young men. We have recommended them to family and friends and most of them now use them. You can’t go wrong with Howell’s!”

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Air Conditioner Maintenance in Bon Air, VA 23235

March 22, 2024

“Ricky was friendly, communicated clearly, and shared what the step by step process would involve.”

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Air Conditioner Maintenance in Mechanicsville, VA 23111

March 20, 2024

“Great service as always from the Howell’s service team. Howell’s is great to deal with they call you to set up service and text you when on the way. They are very thorough with their service and never leave any mess. Reps are always nice, friendly and helpful.”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

March 19, 2024

“Howell is a good company to work with and JOHN is the best tech! He always does a thorough job and is so pleasant to work with – You can be sure when his visit is completed that everything is in order and working properly.”

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Heat Pump Maintenance in Richmond, VA 23221

March 18, 2024

“Punctual, thorough and very nice”

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Heat Pump Maintenance in Hanover, VA 23116

March 15, 2024

“Youssef did a great job and was very informative.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

March 15, 2024

“Excellent, informative a professional service from start to finish.”

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Air Conditioner Maintenance in Mechanicsville, VA 23112

March 14, 2024

“He took the time to explain everything and was the best Technician I have ever had! Very professional!”

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Air Conditioner Maintenance in Mechanicsville, VA 23111

March 14, 2024

“He was great and took the time to explain everything. Probably the best I have had”

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Air Conditioner Maintenance in Henrico County, VA 23238

March 14, 2024

“Great service appt with Youssef Makramalla – he was very thorough checking my AC unit! Showed me how to set AC and heat on thermostat! Very knowledgeable and professional!”

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Air Conditioner Maintenance in Richmond, VA 23238

March 14, 2024

“My maintenance appt with Youssef Makramalla was exceptional! He was very thorough and helpful showing me how to set my thermostat for both air & heat! Serviced my new AC unit and everything is working wonderful! Sandy Patton”

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Air Conditioner Maintenance in Richmond, VA 23226

March 14, 2024

“Matt is excellent. True professional – knowledgeable, thorough, courteous.”

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Air Conditioner Maintenance in Chester, VA 23831

March 13, 2024

“Matt is terrific. Friendly, honest, efficient, and a true professional. We trust him implicitly to keep our heating and cooling system in tip top shape. So glad Howells was recomnendedbto us. We are so happy to recommend you to all our friends and to "friends" on social media.”

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Air Conditioner Maintenance in Henrico County, VA 23231

March 12, 2024

“I met Ricky for the first time recently for a maintenance check on my HVAC units. He showed up right on time and was friendly and professional. He made recommendations and answered my question satisfactorily.”

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Heat Pump Maintenance in Powhatan, VA 23226

March 11, 2024

“Gabriel did my maintenance service today. He was prompt, professional, knowledgeable and very thorough I have relied on Howell’s for more than 30 years, thanks so much!”

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Air Conditioner Maintenance in Goochland, VA 23102

March 8, 2024

“Matt Blanton did a fantastic job as always. Very thorough and capable. Appreciate his good work!”

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Heat Pump Maintenance in Ashland, VA 23005

March 8, 2024

“Mark is awesome! Friendly, polite, professional and thorough. Plus, my dog likes Mark so he must be a good person!”

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Heat Pump Maintenance in Ashland, VA 23005

March 8, 2024

“Mark is awesome! Friendly, polite, professional and thorough. Plus, my dog likes Mark so he must be a good person!”

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Air Conditioner Maintenance in Midlothian, VA 23220

March 6, 2024

“Matt always does a great job!”

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Air Conditioner Maintenance in Goochland, VA 23103

March 4, 2024

“Gabe was our tech. Not on you list of techs. He seemed knowledgeable and gave us some good training tips about our HVAC system”

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Air Conditioner Maintenance in Goochland, VA 23103

March 4, 2024

“Gabe was our tech. Not on you list of techs. He seemed knowledgeable and gave us some good training tips about our HVAC system”

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Water Heaters Replacement in Richmond, VA 23226

March 1, 2024

“John Marshpund replaced my hot water heater today. He was punctual, professional and did a great job of working in a very tight space. I have relied on Howell’s for more than 30 years and always depend on their good judgment and expertise!”

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Heat Pump Maintenance in Lakeside, VA 23228

March 1, 2024

“Mr Kenny arrived within the time frame expected.He pwas polite and pleasant as well as professional. He was shown where the units were inside and outside of the j h piome,andthe thermostat and went to work. He kept me informed of what he was doing and the functioning of each unit ,also recommended that a…

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Whole-Home Generators Repair in Mechanicsville, VA 23111

February 29, 2024

“CL adjusted the speed on our motor. Was polite and let me know the issue. I've used Howells for a number of years. Wonderful service always.”

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Heat Pump Maintenance in Henrico County, VA 23229

February 28, 2024

“Great job by Matt, very friendly, knowledgeable and courteous.”

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Air Conditioner Maintenance in Richmond, VA 23220

February 28, 2024

“My serviceman, Matt, was very pleasant, checked out my problem, and took care of things quickly. He even covered his shoes when he entered my home, so he wouldn’t track in any dirt. Very pleased with Matt and his service.”

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Heat Pump Maintenance in Ashland, VA 23005

February 27, 2024

“Technician was timely, polite, and answered all my questions”

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Gas Furnace Maintenance in Richmond, VA 23225

February 27, 2024

“Matt was great. Very personable, efficient, and capable. Best of all, no repairs needed!”

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Other Maintenance in Richmond, VA 23226

February 26, 2024

“Matt was polite and professional. He let me know about any repairs I needed and wrapped things up promptly.”

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Other Repair in Henrico County, VA 23229

February 26, 2024

“Matt fixed an issue that was created with the installation of a new heat pump 2 weeks ago. He showed me pictures of the issue, explained what happened and tested to make sure it was working.”

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Heat Pump Maintenance in Henrico County, VA 23229

February 23, 2024

“Mark and his apprentice did an outstanding job. They were efficient and respectful of us and our home.”

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Other Maintenance in Henrico County, VA 23238

February 22, 2024

“I thought the service technicians were professional, conscientious, and thorough. My only reason for not giving a five star review was that they inadvertently left fingerprints around several of the vents on the ceiling that we had to clean off, and there was quite a lot of debris from the ducts on the floor that…

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Gas Furnace Maintenance in Henrico County, VA 23238

February 22, 2024

“I have used Howell's for over 25 years and they do a great job for maintenance on my AC and gas heater. Great company.”

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Other Maintenance in Mechanicsville, VA 23116

February 20, 2024

“On time and efficient.”

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Whole-Home Generators Repair in Goochland, VA 23063

February 19, 2024

“Professional and efficient”

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Heat Pump Maintenance in Powhatan, VA 23139

February 16, 2024

“We are always pleased with the service we receive from Howell’s. Mark arrived on time and finished our semi-annual maintenance in a timely manner. Mark was friendly and polite and informed us of his findings. Thank you!”

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Heat Pump Maintenance in Henrico County, VA 23075

February 15, 2024

“Youssef was very professional and did a thorough review of both units inside and out. His recommendations were spot on. Very pleased with this technician.”

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Gas Furnace Maintenance in Henrico County, VA 23294

February 14, 2024

“Gabriel was the technician… he’s not listed in the choices😗. He was efficient, explained what he did and was very courteous. Thank you!”

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Air Conditioner Maintenance in Henrico County, VA 23233

February 13, 2024

“Mark was on time, courteous and professional! Very happy with Howells! Great staff all around!”

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Air Conditioner Maintenance in Henrico County, VA 23233

February 13, 2024

“Mark was on time, courteous and professional! Very happy with Howells! Great staff all around!”

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Heat Pump Maintenance in Hanover, VA 23116

February 12, 2024

“Mark was professional and listened to my comments and questions before he started and answered my concerns when he was done with the inspection. I appreciated his help!!”

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Ductless Mini-Split Maintenance in Mechanicsville, VA 23116

February 12, 2024

“Rodney did an outstanding job. Very efficient and pleasant. Answered all my questions. He did a great job.”

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Heat Pump Maintenance in Hanover, VA 23059

February 8, 2024

“On time ! Experienced technician.”

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Heat Pump Replacement in Hanover, VA 23069

February 7, 2024

“Had a new heat pump installed and Phillip’s install team was amazing! They were prompt, communicative, explained every step, answered every question. I can’t say enough about their professionalism and respect. When my other unit goes out (shrug) I’ll absolutely call Howell’s and request Phillip’s team. 10/10. Would recommend to anyone and everyone.”

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Ductless Mini-Split Replacement in Chesterfield, VA 23120

February 3, 2024

“They did a great job! The people were knowledgeable and polite! A great overall experience!”

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Ductless Mini-Split Replacement in Chesterfield, VA 23120

February 3, 2024

“They did a great job! The people were knowledgeable and polite! A great overall experience!”

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Ductless Mini-Split Replacement in Chesterfield, VA 23120

February 3, 2024

“They did a great job! The people were knowledgeable and polite! A great overall experience!”

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Gas Furnace Maintenance in Glen Allen County, VA 23059

January 31, 2024

“Mark and Josh(?) did a great job with maintenance. They checked out a problem that surfaced with a furnace and reported the options if something fails. Mark was personable and showed an expertise in servicing our units. Thank you, Howells”

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Heat Pump Maintenance in Henrico County, VA 23233

January 30, 2024

“Very professional and knowledgeable!!”

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Heat Pump Maintenance in Henrico County, VA 23233

January 30, 2024

“Very professional and knowledgeable.”

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Heat Pump Maintenance in Henrico County, VA 23233

January 30, 2024

“Very professional and knowledgeable.”

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Indoor Air Quality Maintenance in Henrico County, VA 23228

January 24, 2024

“Matt did a great job of keeping me informed through the process of resolving my HVAC odor problem. He was thorough and kind, and explained further steps we could take if needed. Thank you!”

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Heat Pump Maintenance in Henrico County, VA 23233

January 23, 2024

“I can not say enough good things about our experience with Ryan today. He was so professional and thorough. He explained everything he was doing and all the issues he found. We were so impressed with his knowledge and his willingness to patiently explain everything to us. Thank you to Howells for continuing excellent service…

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Gas Furnace Maintenance in Mechanicsville, VA 23116

January 23, 2024

“Ricardo came out to inspect a house we were under contract for that had just been serviced by another company a week earlier. He found a cracked heat exchanger and an air conditioning unit that was Frankensteined together. He was polite, thorough, and frankly quite possibly saved our lives. If we had trusted the other…

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Heat Pump Maintenance in Chesterfield, VA 23838

January 22, 2024

“Technician was polite and courteous. Introduced himself (I forgot) and explained what he was going to do. Completed checkup and told me what he did and that the unit was working well.”

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Heat Pump Repair in Ashland, VA 23005

January 20, 2024

“John Marshpund fixed the noisy fan motor on my heat pump. He came out on a cold blustery day and completed the work in a timely and professional manner. Thanks John!”

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Gas Furnace Repair in Hanover, VA 23116

January 15, 2024

“Very knowledgeable. Took the time to explain what he was doing”

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Gas Furnace Repair in Hanover, VA 23116

January 15, 2024

“Very knowledgeable. Took the time to explain what he was doing”

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Gas Furnace Repair in Midlothian, VA 23113

January 15, 2024

“Ricky is an excellent Howell's representative. He is an effective communicator, a very knowledgeable and skilled professional, and always brings a positive attitude. Thanks!”

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Gas Furnace Maintenance in Richmond, VA 23226

January 15, 2024

“Excellent as always”

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Heat Pump Maintenance in Mechanicsville, VA 23116

January 15, 2024

“CL was great. Listened to my concerns, collaborated his suspicions with equipment inspections and explained the issue. He answered my questions so I fully understood. Very personable!”

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Other Replacement in Richmond, VA 23141

January 11, 2024

“Great technician, very friendly and explained everything he was installing. Professional.”

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Other Replacement in Richmond, VA 23141

January 11, 2024

“Great technician, very friendly and explained everything he was installing. Professional.”

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Heat Pump Maintenance in Henrico County, VA 23229

January 10, 2024

“Rodney delivers exemplary service in a calm and professional manner. He is very thorough and takes the time to explain any problems.”

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Gas Furnace Maintenance in Midlothian, VA 23112

January 10, 2024

“It is so nice to have help when it is needed! Matt and his apprentice were attentive to our concerns and did a thorough evaluation of our furnace. We feel confident with the plan that Matt suggested as we move forward. Thank you for your help!”

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Gas Furnace Maintenance in Midlothian, VA 23112

January 10, 2024

“It is so nice to have help when it is needed! Matt and his apprentice were attentive to our concerns and did a thorough evaluation of our furnace. We feel confident with the plan that Matt suggested as we move forward. Thank you for your help!”

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Heat Pump Repair in Ashland, VA 23005

January 10, 2024

“Howell’s is the best! We had a severe rain storm last night and lost power. This morning our downstairs heat pump was not working. After checking what I could, I called Howell’s for assistance. Within two (2) hours a service person, “CL” , was at our home. He discovered water had entered our crawl space…

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Heat Pump Maintenance in Henrico County, VA 23060

January 10, 2024

“Very nice employee, checked everything, answered all my questions, made sure we were satisfied, we were 100% satisfied. He can come anytime.”

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Gas Furnace Maintenance in Richmond, VA 23229

January 9, 2024

“Youssef was on time, very polite and considerate. Very professional. I highly recommend.”

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Air Conditioner Maintenance in Richmond, VA 23222

January 8, 2024

“Youssef was a very good technician. I would recommend him.”

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Heat Pump Maintenance in Hanover, VA 23116

January 8, 2024

“He was very knowledgeable and was thorough.”

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Heat Pump Maintenance in Ashland, VA 23005

January 5, 2024

“I have used Howell’s for about 30 years. They are wonderful from the technicians to the office staff. I always request Mark as my technician and he is professional, knowledgeable, courteous, and thorough. Sarah in the office is wonderful to work with and always responsive and courteous.”

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Heat Pump Maintenance in Glen Allen County, VA 23060

January 4, 2024

“Your tech service people are the best! Today was our semi-annual checkup. Rodney checked both our units thoroughly. What a fine young man! It's a good feeling knowing our heat pumps are in good working order and we have nothing to worry about. Howell's Heating & Air are the best!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

January 4, 2024

“Gabe was very professional as well as pleasant. He explained everything and answered my questions. He should be listed as a choice for technician!!”

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Ductless Mini-Split Installation in Hanover, VA 23015

January 3, 2024

“Myles and his crew went above and beyond my expectations. Their quality and craftsmanship were excellent in every manner. Their professionalism and communication is a rare find these days they handled their business and installed like a true professional. I am beyond happy with their experience and the overall job they did. Job well done,…

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Heat Pump Maintenance in Chesterfield, VA 23832

January 3, 2024

“Gabe was my tech. Very pleasant and professional. Explained everything he did, would highly recommend.”

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HVAC Maintenance in Ashland, VA 23005

January 3, 2024

“Youssef was very thorough with checking our system, our furnace, and cleaning, where needed to be. He gave recommendations, and ensured the system worked well. I appreciate the time he took, the suggestions given, and did not feel I was trying to be sold on something, which is always my worst experience sometimes. Thank you…

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Heat Pump Maintenance in Henrico County, VA 23060

January 3, 2024

“We have been customers for years and keep a maintenance plan with Howell's. They are always on time and pleasant. They take the time to check everything. Our sons now use them for their service.”

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Gas Furnace Maintenance in Ashland, VA 23005

January 3, 2024

“Mark was on time, professional, and efficient. He, like all of the professionals at Howell's that I have met, is committed to excellence.”

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Thermostat Repair in Goochland, VA 23103

January 2, 2024

“CL was excellent. He spent time explaining what he was doing, and walked me through the whole process of setting up my thermostat. I appreciate his consideration with putting on booties before coming into the house and even polishing the thermostat before he left. I really liked informational text you sent prior to the visit,…

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Heat Pump Maintenance in Richmond, VA 23238

January 2, 2024

“The technician did a very detailed job for the unit, he did maintenance and also changed out a circuit breaker so it can run more efficiently.”

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Biannual Maintenance in Hanover, VA 23192

January 2, 2024

“I was not able to be there due to family emergency, so my sister and her husband came over while Youssef serviced the units. They said he did a very thorough job. Took his time to make sure everything was ok.”

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Heat Pump Maintenance in Manakin-Sabot, VA 23103

December 28, 2023

“Great job as always by Matthew! Thanks..”

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Gas Furnace Maintenance in Midlothian, VA 23113

December 27, 2023

“Youssef is an outstanding professional technician, showed, explained and fixed an issue in crawl space.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

December 26, 2023

“Howells Heating & Air has been serving us for years. Rodney came over on our most recent visit for maintenance and checkup. He explained what he was doing and what he needed to get access to. He was kind and courteous. Before leaving, he explained all that he saw and condition that it was in.…

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Maintenance in Mechanicsville, VA 23116

December 22, 2023

“Gabe was a great representation for your company. He was prompt, thorough and very friendly. I highly recommend him and your company for the services you offer.”

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Gas Furnace Replacement in Richmond, VA 23225

December 22, 2023

“Continued great service.”

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Heat Pump Maintenance in Richmond, VA 23220

December 21, 2023

“Ryan was very professional and courteous. Had to lug a 10-foot ladder up 3 flights and never complained.”

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Heater and Air Unit Maintenance in Richmond, VA 23220

December 19, 2023

“Youssef was very nice and took all the time he needed to make sure the unit was in good order. He checked the air filter, as the red light had been blinking, but reported that it is in good condition. However, before he left, he talked with the office and placed an order for a…

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Gas Furnace Maintenance in Richmond, VA 23225

December 18, 2023

“CL did a great job. Was courteous and task oriented b”

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Gas Furnace Repair in Midlothian, VA 23113

December 18, 2023

“Rafe did an excellent job of isolating and solving my issue. He was on-time, friendly and knowledgeable and got right to work when he arrived. Many thanks to Rafe and Howell’s Heating and Air for the excellent work!”

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Gas Furnace Maintenance in Mechanicsville, VA 23126

December 18, 2023

“Knowledgeable fans friendly”

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Gas Furnace Maintenance in Chester, VA 23831

December 15, 2023

“Mark was very polite & knowledgeable. Performed this job efficiently & answered every question. Highly recommend this technician !”

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Gas Furnace Replacement in Richmond, VA 23223

December 14, 2023

“My HVAC was recently replaced by Howell (they installed original unit) and even though the install went very smoothly without a hitch there was problem with the comfort level. Today, Phillip, came out and made it all better. I have been a very happy customer of Howells since 2005 and think both the office staff…

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Heat Pump Maintenance in Glen Allen County, VA 23060

December 14, 2023

“New heat pump unit performance check. Matt gave me a report that the unit's performance was running good and everything checked out good.”

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Heat Pump Repair in Henrico County, VA 23238

December 12, 2023

“John was professional, knowledgeable and efficient. He listened to the problem and provided a solution.”

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Heat Pump Maintenance in Hanover, VA 23015

December 12, 2023

“Gabe did a great job and was pleasant and personable.”

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Heat Pump Maintenance in Henrico County, VA 23233

December 7, 2023

“Ryan could not have been more helpful, going above and beyond the minimum maintenance routine. He reminded me about replacing my air filter and showed me how to check how “clogged” it was. He installed a new filter for me. When Ryan removed the leaves underneath the compressor outside, he gave me maintenance suggestions about…

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Heat Pump Maintenance in Midlothian, VA 23113

December 7, 2023

“Rafe showed up in time & was very polite. He listened to our questions & showed us how to do things. It was a great experience!”

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Winter Maintenance in Glen Allen County, VA 23060

December 6, 2023

“Youssef did a good job, told what he was doing when he was doing it. Very Friendly”

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Gas Furnace Maintenance in Richmond, VA 23236

December 6, 2023

“Matt was a professional as well as a pleasant person. Explained the tests/observations well.”

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Heat Pump Maintenance in Henrico County, VA 23230

December 6, 2023

“Youssef was extremely professional and punctual. He took the time to explain what was being done and was extremely courteous.”

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Air Conditioner Maintenance in Henrico County, VA 23231

December 5, 2023

“Ryan was punctual, kind, courteous and knowledgeable. In asking questions about what I can do to make sure, I am doing my part in maintaining the equipment, he was clear and spoke in a manner that I could understand. I have hearing problems and most people get annoyed with my questions but he was patient…

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Air Conditioner Maintenance in Henrico County, VA 23233-1756

December 4, 2023

“He did a very good job and was very pleasant.”

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Heat Pump Repair in Short Pump, VA 23233

December 4, 2023

“Youssef was here this morning and so far the problem remains solved. He was very knowledgeable and professional.”

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Heat Pump Maintenance in Glen Allen County, VA 23060

December 4, 2023

“Mark was friendly and extremely knowledgeable. He listened to my questions and answered them thoroughly. He was great as are most of the guys at Howell’s.”

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Heat Pump Repair in Manakin-Sabot, VA 23103

December 1, 2023

“Rodney is fantastic. Loved having him here. You can send Rodney to us anytime.”

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Gas Furnace Repair in Henrico County, VA 23229

December 1, 2023

“Matt came and fixed my heating issue in fifteen minutes (it was a loose wire) he is amazing!!! Josh was with him and he was in training, but very nice!!! Thanks, Matt and I appreciate you!!! Merry Christmas❤️❤️🎄🎄”

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Heat Pump Installation in Henrico County, VA 23059

November 29, 2023

“Wonderful installation by Josh and Wayne. Everything was explained, they were courteous and professional.”

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Heat Pump Repair in Mechanicsville, VA 23116

November 29, 2023

“This is the first time I’ve had Matt to my house. He was prompt, professional and I appreciate all he did to get me back up and running. Thank you.”

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Heat Pump Repair in Manakin-Sabot, VA 23103

November 29, 2023

“Very professional, and knowledgeable! Great job!”

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Heat Pump Repair in Ashland, VA 23015

November 27, 2023

“Knowledgeable, friendly, fixed the problem quickly.”

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Gas Furnace Maintenance in Henrico County, VA 23238

November 23, 2023

“Matt is a real professional every time and very friendly. We enjoy having Matt service our system.”

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Heat Pump Replacement in Mechanicsville, VA 23111

November 21, 2023

“I had an old system removed and a new complete system installed. Myles & Victor did a very professional job. I couldn’t have asked for anything more. Quick and very knowledgeable.”

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Air Conditioner Maintenance in Henrico County, VA 23227

November 20, 2023

“Outstanding service and expertise. All Howell’s associates are skilled, knowledgeable and a pleasure to work with!”

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Heat Pump Maintenance in Richmond, VA 23225

November 17, 2023

“Was pleasant and neat. Answered all my questions.”

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Gas Furnace Maintenance in Mechanicsville, VA 23116

November 15, 2023

“Timely, courteous and thorough!”

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Bi-Annual Maintenance in Henrico County, VA 23229

November 15, 2023

“Rodney completed my system check up in the most professional & knowledgeable manner. A very awesome experience by Rodney & Howell’s Heating & Air!”

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HVAC Maintenance in Hanover, VA 23059

November 14, 2023

“Gave was very courteous, friendly and professional, as well as on-time.”

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Air Conditioner Repair in Hanover, VA 23069

November 8, 2023

“Matt did a wonderful job, very efficient & knowledgeable. Can only say good things.”

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Heat Pump Maintenance in Henrico County, VA 23229

November 6, 2023

“Matt Banton was very helpful explaining how our new heat pump works. He is always friendly and professional. Thanks Matt!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

November 1, 2023

“Thank you for your exceptional service and professionalism.”

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Heat Pump Repair in Ashland, VA 23005

November 1, 2023

“Another great experience with Howells all attributed to CL Kenney, Senior Service Tech. I found CL’s diligence to his job and respect for his customer most comforting. Plus, he is cost conscious which is greatly appreciated. And a good source of information regarding problem and options to repair. Again, thank you Howell’s and CL Kenney…

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Heat Pump Maintenance in Henrico County, VA 23238

November 1, 2023

“I always request CL. He is prompt, friendly and courteous. He goes about his work in a professional and timely manner.”

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Heat Pump Repair in Ashland, VA 23005

October 31, 2023

“My upstairs unit was not putting out heat or cool. I called Howells and spoke with Stacey who scheduled someone to come out that day. I was lucky to get CL Kenney – he was great. He found the problem, gave me options on repairs, gave me good info regarding things to consider in making…

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Gas Furnace Maintenance in Mechanicsville, VA 23111

October 18, 2023

“Serviced both gas furnace and generator. Polite and answered questions. Seem to do a thorough job!”

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Gas Furnace Maintenance in Henrico County, VA 23233

October 18, 2023

“Another outstanding service visit by C L Kenny! He can always be expected to go above & beyond and is truly an asset to Howell’s. I am so fortunate to have him service my HVAC system & very much appreciate his advice.”

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UV Bulb Installation in Glen Allen County, VA 23060

October 17, 2023

“John is informative, knowledgeable and friendly. Always have a good experience with his service.”

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Air Conditioner Maintenance in Chesterfield, VA 23237

October 17, 2023

“Matt (and all techs) always do a great job. Very timely and informative.”

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Maintenance in Chesterfield, VA 23235

October 17, 2023

“Mark is a terrific technician, he’s punctual, friendly, knowledgeable, answers all my questions, professional, patience very kind. Thank you Mark”

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Heat Pump Maintenance in Henrico County, VA 23060

October 16, 2023

“Ryan was on time, polite, and knowledgeable. Never had a bad experience with Howell’s.”

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Gas Furnace Maintenance in Manakin-Sabot, VA 23103

October 12, 2023

“Pleasure meeting Matt. He did a great job. Thank you.”

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Fall Maintenance in Glen Allen County, VA 23060

October 11, 2023

“Rodney J was very professional. He was on time and he serviced our “heating/cooling system” w/expertise care.” We forward to “seeing him in the spring!””

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Heat Pump Maintenance in Richmond, VA 23225

October 11, 2023

“Mark, and his partner Gabe, were great. Spent some time checking the system and got it running again—possible recycling problem with the new season. Thanx.”

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Heat Pump Installation in Short Pump, VA 23059

October 10, 2023

“Howell’s did an outstanding job installing our new heat pump. Josh, Wayne and Phillip were courteous and very knowledgeable. I highly recommend Howells’s for any kind of HVAC service!”

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HVAC Maintenance in Ashland, VA 23005

October 10, 2023

“Rodney was friendly and knowledgeable. Did the job in a very professional manner. Thank you for your service.”

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Heat Pump Maintenance in Henrico County, VA 23233

October 9, 2023

“Youssef Makramalla did a great job, answered my questions and was thorough. Thank you for being so efficient.”

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Air Conditioner Repair in Glen Allen County, VA 23059

October 9, 2023

“Carrington was awesome he helped me to fix the fuse on my HVAC. Thoroughly checked the systems!! Highly professional!!”

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Gas Furnace Maintenance in Richmond, VA 23221

October 9, 2023

“Just had my semi-annual maintenance done today in my gas furnace. Howell’s installed it 25 years ago and it still is in great condition. We rarely if ever have a problem with it and I am sure that is because of the regular maintenance. I have used Howell’s for 40 years and wouldn’t consider a…

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Air Conditioner Installation in Mechanicsville, VA 23116

October 7, 2023

“Replaced a 20-year-old AC system. Howell’s provided the best estimate among multiple vendors. Josh and Wayne were timely, courteous, efficient, and clean providing the new installation.”

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Gas Furnace Repair in Henrico County, VA 23231

October 6, 2023

“Very knowledgeable and very nice!”

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Furnace and AC Maintenance in Hanover, VA 22546

October 5, 2023

“Rafe was professorial explained to me what he was going to do and then explained to me what he had done and fixed the problems I had. Kept everything very clean. Nice guy! I live in Caroline County but y’all don’t have that listed on the county list for reviews.”

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Air Conditioner Maintenance in Short Pump, VA 23059

October 5, 2023

“Howell’s is awesome. Knowledgeable and trustworthy and the team works hard to figure out what is going on and fix it. Confidently. When you call them, someone knowledgeable helps you get the right technician out. They call you back and check up on you. Checkout for services is quick and easy and they take credit…

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Boiler Maintenance in Ashland, VA 23005

October 5, 2023

“Very helpful and good to work with.”

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Heat Pump Repair in Richmond, VA 23222

October 4, 2023

“Have nothing but great things to say about Rafe. Knowledgeable and courteous! Thank you!”

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Gas Furnace Maintenance in Henrico County, VA 23233

October 4, 2023

“CL is always awesome! Howell’s is a well run great company with great well trained techs like CL.”

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Heat Pump Maintenance in Richmond, VA 23225

October 2, 2023

“Youssef arrived timely and service all 3 of my units. He explained what he found, what concerned him and worked diligently to get my units back in to tip top shape. Howells technicians are always polite and hard working.”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

October 2, 2023

“Mark and Victor did a great job getting system sorted out after having a drainage issue after a maintenance job done the week before. They worked well as a team and did a great job explaining what they found and how they were going to fix it.”

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Air Conditioner Maintenance in Richmond, VA 23222

October 2, 2023

“Knowledgeable and courteous! Thank you!”

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Heat Pump Maintenance in Ashland, VA 23005

September 29, 2023

“Have always had a good experience with Howell’s and today was no exception as they performed routine maintenance on my heat pump. The technician, CL, was very knowledgeable and helpful with information. They also cleaned up very well.”

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Heat Pump Maintenance in Henrico County, VA 23150

September 29, 2023

“Howell’s service technicians are always responsive, friendly and helpful. They explain what they’re doing and what needs to be done in terms of maintaining my heat pump. I would recommend Howell’s Heating & Air.”

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Compressor Replacement in Richmond, VA 23227

September 21, 2023

“I have been using Howell’s since I moved to Richmond 8 years ago. Never disappointed’”

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Heat Pump Maintenance in Chester, VA 23831

September 21, 2023

“Matt is the most professional excellent service tech ever. Cheerful, efficient, drpendable, you name it. All first rate. So glad we switched to Howells. We love you guys.”

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Air Conditioner Repair in Glen Allen County, VA 23060

September 20, 2023

“Matthew Branton is very friendly and knowledgeable. He answered our questions in details.”

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Heat Pump Maintenance in Ashland, VA 23005

September 20, 2023

“What a lovely experience! Josiah Sexton did a great job with the maintenance of my heating and cooling systems. He was nice, patient, resourceful, and very knowledgeable. I felt like I have been treated honestly and competently. If possible, please assign him to my account for all future visits.”

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Heat Pump Repair in Richmond, VA 23225

September 19, 2023

“Matt was thorough in his review and assessment and confirmed our concern that the blower motor was bad …again. So we discussed options and Howells is getting quotes so we can make an informed decision.”

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Heat Pump Maintenance in Henrico County, VA 23229

September 19, 2023

“Very satisfied with adjustment to new heat pump.”

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Heat Pump Maintenance in Henrico County, VA 23229

September 19, 2023

“Matt Banton was here to fine-tune our new heat pump.”

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Gas Furnace Maintenance in Mechanicsville, VA 23111

September 19, 2023

“Ryan did a great job. Very satisfied with him and his work.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

September 19, 2023

“I always feel comfortable when Rodney Jones comes to my home to perform maintenance. He is a personable and professional young man. An outstanding employee representing your company.”

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Whole-Home Generators Maintenance in Mechanicsville, VA 23116

September 15, 2023

“John and Ricardo provided annual maintenance service for my 20 KW standby generator. They completed the service in a friendly and professional manner and updated me on their departure. Would recommend to others.”

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Air Conditioner Maintenance in Short Pump, VA 23238

September 14, 2023

“Good job!”

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Air Conditioner Repair in Glen Allen County, VA 23059

September 14, 2023

“John went above and beyond to get my system up and running again!”

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Gas Furnace Repair in Glen Allen County, VA 23060

September 13, 2023

“CL did a great job. He was very professional, knowledgeable and friendly. Thank you!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

September 12, 2023

“Rodney has delivered maintenance service on my heating/ac unit for many years. Very professional and friendly. Answers all questions and arrives within timeframe window.”

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Air Conditioner Repair in Henrico County, VA 23229

September 7, 2023

“Rafe was a terrific technician. He explained things thoroughly and was thorough in his analysis and repairs. Thank you.”

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Air Conditioner Repair in Henrico County, VA 23229

September 6, 2023

“Timely and informative.”

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Heat Pump Maintenance in Hanover, VA 23116

September 6, 2023

“Rodney is very professional and always pleasant when he performs our heat pump inspections. Respected our property. Informed us what he was checking and when he was finished, updated us on the status of our system, and if any service was needed. Thanks for great service.”

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Dryer Vent Relocation Installation in Chesterfield, VA 23120-2411

September 5, 2023

“John and Gabriel did a great job relocating a dryer vent for us that was never vented outside. Clean and quick install. Cleaned up all the lint as well under the house. Would highly recommend.”

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Heat Pump Maintenance in Henrico County, VA 23060

September 1, 2023

“Technician did a great job. Very helpful and friendly”

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Air Conditioner Maintenance in Goochland, VA 23102

August 30, 2023

“Youssef was excellent. He was thoughtful, conscientious, and thorough. He reviewed my choices with me and helped me make the best decisions for systems. Great work Youssef!”

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Air Conditioner Maintenance in Powhatan, VA 23139

August 29, 2023

“Victor was very friendly and polite. He completed our six month maintenance and explained what he had done. We have used Howell’s for many years now and are very pleased with the service they provide.”

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Air Conditioner Installation in Henrico County, VA 23294

August 25, 2023

“Ryan did an excellent job. He explained everything and let me know what all he had done.”

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Air Conditioner Repair in Chesterfield, VA 23120

August 25, 2023

“We were very pleased with our service with Howell’s. Our technician was Ryan. He went above and beyond with repairing our HVAC system.”

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Air Conditioner Maintenance in Henrico County, VA 23233

August 25, 2023

“Matthew Blanton is awesome”

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Heat Pump Maintenance in Mechanicsville, VA 23111

August 25, 2023

“Howell’s team did an excellent job doing routine maintenance on my heat pump and installing a smart thermostat. Technician took his time and was thorough. He even replaced some wiring that was defective. First time doing maintenance on my 9 yr old heat pump. Works even better now.”

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Air Conditioner Repair in Short Pump, VA 23233

August 24, 2023

“Thank You So Much to Howell’s Heating & Air for repairing our HVAC system after our AC broke down during the very hot heat of this summer! From the first call to the completion of the repair, they treated me with great professionalism and kindness and provided the best customer service that I have ever…

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Heat Pump Maintenance in Mechanicsville, VA 23116

August 23, 2023

“I have been a comfort customer for years and would recommend Howell’s to you for your HVAC needs. The people at Howells are professional, capable and helpful.”

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Heat Pump Maintenance in Glen Allen County, VA 23060

August 22, 2023

“Awesome service as always. Always professional, friendly and if there is an issue always explain so I can understand the problem. I have been with Howell’s for 50 years and will never change. Thanks for the excellent service from all of the technicians”

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Heat Pump Maintenance in Henrico County, VA 23060

August 22, 2023

“Mark Vella was very sweet and personable. He was very thorough in the maintenance on Heat Pump and generator. Have used Howell’s for years and always satisfied .”

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Air Conditioner Maintenance in Midlothian, VA 23123

August 21, 2023

“Matt B did a great job. He was quick and efficient. He kept us well informed about necessary repairs and parts availability. Howell’s is always great.”

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Heat Pump Maintenance in Ashland, VA 23005

August 21, 2023

“Victor did a thorough and professional job of preventive maintenance on our two heat pumps.”

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Air Conditioner Maintenance in Henrico County, VA 23231

August 18, 2023

“Matt was wonderful and always explains the issues throughly. Very happy with Howells and been a customer for 10+ years.”

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Air Conditioner Repair in Richmond, VA 23226

August 16, 2023

“Matthew was professional, knowledgeable, efficient, courteous. Excellent. So glad we found him.”

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Heat Pump Repair in Hanover, VA 23192

August 16, 2023

“Found the problem and fixed it in no time.”

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Heat Pump Maintenance in Ashland, VA 23005

August 15, 2023

“Very professional, very thorough and courteous”

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Heat Pump Maintenance in Midlothian, VA 23112

August 11, 2023

“As always, a wonderful experience with Howell’s. Your technicians are kind, knowledgeable and professional and they do an excellent job. I appreciate you all.”

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Air Conditioner Repair in Short Pump, VA 23059

August 9, 2023

“Matt came out to our house as a follow-up to a call we had earlier in the day. He diagnosed the problem promptly, took care of the issue and made sure everything was functioning properly. Very knowledge and courteous.”

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Air Conditioner Maintenance in Hanover, VA 23116

August 9, 2023

“Matt Banton did a great job getting my a/c system cooling like it should. He checked everything out thoroughly and fixed the issues. Now my system is working properly. Thanks Matt!”

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Air Conditioner Repair in Glen Allen County, VA 23060

August 8, 2023

“Matt came out and identified and fixed a problem by noticing something that nobody else had identified. Along with the good work the previous guy did with the drain, my unit now works perfectly. Kudos to Matt.”

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Air Conditioner Maintenance in Hanover, VA 23059-1629

August 8, 2023

“Very, very impressive maintenance service tech. Polite, on time, and knew his stuff!”

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Gas Furnace Maintenance in Henrico County, VA 23060

August 8, 2023

“Josiah did a great job and was very friendly and professional. Please send him again next time.”

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Heat Pump Maintenance in Ashland, VA 23116

August 7, 2023

“Josiah was very thorough, he explained everything very well and any issues he brought to my attention. 5 stars all the way.”

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Heat Pump Maintenance in Glen Allen County, VA 23059

August 4, 2023

“Rodney was courteous, knowledgeable, and professional. A great asset to your company.”

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Air Conditioner Repair in Mechanicsville, VA 23116

August 4, 2023

“Prompt response and excellent customer service. Matt was friendly and very professional. Never a good thing to have your AC out in August! Matt explained the situation thoroughly we will hopefully be back up and running soon!”

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Heat Pump Maintenance in Richmond, VA 23222

August 3, 2023

“Josiah did a great job! He was very thorough and communicated well throughout the maintenance process. I would definitely use Josiah again.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

August 3, 2023

“Arrived early and completed his work in a timely manner.”

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Air Conditioner Maintenance in Henrico County, VA 23233

August 3, 2023

“Ryan was Great! He was ontime, professional, pleasant and courteous! He was proficient in answering my questions and in making recommendations! He is a great addition to your team!”

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Air Conditioner Repair in Richmond, VA 23227

July 31, 2023

“Brandon was excellent – knowledgeable and polite”

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Air Conditioner Repair in Mechanicsville, VA 23111

July 29, 2023

“Called in a service request last night when the temp in our home was 87 degrees F. Mr. Banton showed up at my home this am on time while temps outside were in the 90s. Can-do positive attitude and a true professional who was a genius in his troubleshooting skill. Diagnosis took about 15 minutes.…

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Air Conditioner Maintenance in Chesterfield, VA 23235

July 28, 2023

“I didn’t know where the switch was on my thermostat to change the fan from on to auto. Brandon turned the fan to auto and was out the door in two minutes. He could have laughed out loud at my ignorance but instead he was very kind.”

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Air Conditioner Maintenance in Richmond, VA 23222

July 25, 2023

“Mark was very informative about everything that was going on with AC Unit. There was no pressure in buying something I didn’t need. Would recommend him to anyone who needs services.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

July 25, 2023

“Migdael was very professional and gave a full report. He gave extra attention to detail! As always I feel in good hands with your company”

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Heat Pump Maintenance in Mechanicsville, VA 23116

July 25, 2023

“Rodney Jones Jr. Came to out to do our six month maintenance. Excellent service!!! Once he finished up, he explained all he had done.”

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Heat Pump Maintenance in Henrico County, VA 23229

July 25, 2023

“Josiah was great, very friendly, courteous and knowledgable. I would gladly request him for service on our heat pump unit again.”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

July 24, 2023

“Regular maintenance for this service. Provided me a 2 hr window, arrived within the 1st 30 minutes of stated time. Performed the service correctly and professionally. Have used Howell’s for over 25 years.”

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Air Conditioner Replacement in Richmond, VA 23219

July 24, 2023

“The technician Matt showed up early and was prepared to work. He replaced the component quickly and efficiently. Matt verified the system was operating correctly and kept me informed during the entire process. Great job.”

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Air Conditioner Repair in Goochland, VA 23103

July 24, 2023

“The Howell’s team provided same day service repair for our AC system. The Howell service technician, C.L. Kenney, was very knowledgeable and professional. After performing a thorough analysis, he properly addressed and corrected our AC performance issue. Excellent customer experience.”

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Air Conditioner Repair in Richmond, VA 23093

July 22, 2023

“I have had Matt come out for preventative maintenance and repairs before and he is a pleasure to interact with. He arrived early on a Saturday for this repair and had things running promptly.”

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Air Conditioner Installation in Ashland, VA 23116

July 21, 2023

“Installation was a long and arduous hot process in July – he was super polite and friendly and had booties and covers for my carpet. Thank you for following up when I didn’t understand some of the features of the new system. What nice – he took pride in his work and knowledge of American…

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Heat Pump Maintenance in Hanover, VA 23059

July 21, 2023

“Rodney was timely and super nice. Repair was quick and he explained our options.”

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Heat Pump Repair in Glen Allen County, VA 23060

July 18, 2023

“Brandon was very professional. He took care of my problem and made sure I was satisfied. He also gave me an immediate estimate on a new heat pump.”

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Air Conditioner Maintenance in Midlothian, VA 23113

July 18, 2023

“Very pleased. Victor was very pleasant and knowledgeable.”

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Gas Furnace Repair in Henrico County, VA 23229

July 17, 2023

“Rodney correctly diagnosed an ongoing problem. He was prompt and professional and a pleasure to know.”

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Air Conditioner Repair in Ashland, VA 23005

July 14, 2023

“Brandon did a wonderful job explaining to my mom what needed to happen during the various stages. We thought it would be a quick repair instead of a new compressor. He was polite and professional. Howell’s keeps us up to date on timelines. It was a refreshing dealing with a customer-oriented and professional company!”

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Air Conditioner Repair in Henrico County, VA 23229

July 10, 2023

“Brandon explained what was going on with my system and repaired the issue. He was informative, professional and friendly. With high confidence, I’ve requested Brandon to take care of my bi-annual maintenance in the Autumn.”

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Heat Pump Maintenance in Henrico County, VA 23150

July 10, 2023

“Technician was very thorough and explained everything he did. He was right on time arriving.”

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Air Conditioner Maintenance in Henrico County, VA 23059

July 10, 2023

“Great experience. Technician was extremely professional and knowledgeable. Highly recommend!!”

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Air Conditioner Repair in Mechanicsville, VA 23116

July 7, 2023

“Very happy with the service. Very professional”

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Air Conditioner Maintenance in Henrico County, VA 23223

July 7, 2023

“Victor was very polite and thorough. He informed me of everything he checked and also found an issue that a senior technician will have to check.”

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Heat Pump Maintenance in Ashland, VA 23005

July 7, 2023

“Mark was our service technician. I always request Mark. He is professional, courteous, knowledgeable, and friendly. He does a great job with the PM’s. Sarah in the service department is great to work with. She is courteous, professional, and knowledgeable. I have used Howell’s for about 25 years and appreciate their employees and the job…

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Air Conditioner Maintenance in Mechanicsville, VA 23111

July 3, 2023

“Matt Bennett did a great job. He called to see if it was okay to arrive early instead of just showing up. He was knowledgeable and helpful the entire time he inspected my system. I scheduled the appointment the night before and someone was out to assist me. He mentioned the Comfort Club that Howell…

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Heat Pump Maintenance in Ashland, VA 23005

June 29, 2023

“Mark’s service visit was exemplary!”

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Air Conditioner Repair in Chesterfield, VA 22832

June 28, 2023

“On time. Quick repair”

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Air Conditioner Repair in Glen Allen County, VA 23059

June 27, 2023

“Technician was extremely knowledgeable and professional!!”

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Air Conditioner Repair in Henrico County, VA 23229

June 27, 2023

“As always, Matt was professional and thorough.”

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Heat Pump Repair in Hanover, VA 23059

June 23, 2023

“On time, professional, polite. Thank you Matthew Banton for going above and beyond to get us cool!”

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Air Conditioner Repair in Henrico County, VA 23229

June 22, 2023

“C.L. was great. Found the problem with a newly installed system within 15 minutes and corrected it quickly. Very professional and knowledgeable.”

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Air Conditioner Repair in Richmond, VA 23223

June 21, 2023

“CL Kenny did a great job! He was professional, on time, and GREAT communication skills! Did everything I asked of him and more.”

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Air Conditioner Maintenance in Ashland, VA 23005

June 20, 2023

“My technician Migdael Aliza was very nice and helpful! He was prompt and on time and did a great job! Thank you so much for keeping our system in the best running condition!”

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Air Conditioner Maintenance in Midlothian, VA 23213

June 15, 2023

“Rodney checked both upstairs and downstairs systems plus the 3 mini-splits. He advised me of the repairs needed to bring my system back to up to speed. Rodney is very knowledgeable, polite and kept me informed throughout the morning.”

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Air Conditioner Repair in Ashland, VA 23005

June 14, 2023

“As usual, my favorite technician CL, I was able to discover what was wrong and fix it. He never fails.”

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Air Conditioner Maintenance in Chesterfield, VA 23112

June 12, 2023

“Mark came out after hours and fixed my ac issue. He was very knowledgeable and helpful! Highly recommended!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

June 9, 2023

“Excellent service, great technician”

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Air Conditioner Repair in Chester, VA 23831

June 6, 2023

“Technician was very helpful and had me running in short order”

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Heat Pump Maintenance in Hanover, VA 23047

June 1, 2023

“Mat was very professional and friendly. He has been maintaining my heat pumps for years and I trust him completely. He’s always cheerful and answers any questions”

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Heat Pump Maintenance in Midlothian, VA 23113

June 1, 2023

“Joshia was an excellent technician! Very polite and helpfully knowledgeable.”

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Air Conditioner Maintenance in Henrico County, VA 23233

May 31, 2023

“Rodney was very professional and ready to answer any questions.”

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Gas Furnace Repair in Henrico County, VA 23229

May 27, 2023

“This was the first time meeting Matt Bennett as this was an emergency service. He was very thorough and explained some options for us to consider for our problem. He was polite and professional and it was a pleasure to meet him.”

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Heat Pump Maintenance in Henrico County, VA 23229

May 23, 2023

“As always, great timely service. Rodney was wonderful.”

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Heat Pump Repair in Henrico County, VA 23228

May 18, 2023

“The technician called me and reviewed the potential problem he observed and explained my options. I appreciated his frankness and reasons for performing the repair which would save me money and inconvenience later.”

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Heat Pump Repair in Richmond, VA 23222

May 17, 2023

“Repair technician was polite and courteous. He also provided excellent service and advised me on the kind of filter I need for the unit. Will definitely call on Howells again!”

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Seasonal Maintenance in Henrico County, VA 23228

May 15, 2023

“Unfortunately, Ryan’s name was not on the list of techs. He was great. Very professional, courteous, and told me everything he was going to do and was doing. Arrved on time. We have used Howell’s for over 20 years and they have replaced two units . Always pleased and recommend to everyone who asks who…

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Air Conditioner Maintenance in Richmond, VA 23221

May 15, 2023

“Mark was my technician. We have had him before. I am crazy about him. Mark is meticulously thorough. I know when he leaves that everything is running at its best. He also communicates what he is doing and the status of everything when he leaves-the good and the bad. I have used Howell’s for 40…

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Thermostat Maintenance in Henrico County, VA 23228

May 13, 2023

“Mt.Jones has come out on several service calls to my home. He is always polite and professional as well as knowledgeable. He gets the job done in a timely manner and keeps me informed and updated as to how my system is working. He is appreciated! Also showed me how to correctly work thermostat controls.”

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Air Conditioner Maintenance in Ashland, VA 23005

May 12, 2023

“I am happy with the service”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

May 9, 2023

“As always, Matt Banton did an excellent job servicing my HVAC system. He is very skilled at what he does.”

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Heat Pump Maintenance in Richmond, VA 23225

May 8, 2023

“Efficient service & very pleasant”

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Air Conditioner Repair in Hanover, VA 23116

May 5, 2023

“As usual the tech was very professional and kind. I am happy to say in 30 years of service working with Howell’s I have not yet had a problem or complaint. By the way the technician on site and I hope he doesn’t mind me putting his name out there was Matt Banton. A true…

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Heat Pump Repair in Ashland, VA 23192

May 5, 2023

“Matt Banton was the service technician that completed repairs to our HVAC unit. He was extremely professional and committed to completing the repairs. His ability to troubleshoot and eventually come to resolution was excellent. Matt ensured we understood every issue every step of the way and we felt he had our best interest in mind.…

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Air Conditioner Maintenance in Henrico County, VA 23294

May 1, 2023

“My guy today was Ryan. He was in all ways professional and efficient. He diagnosed an issue and replaced the part. Very comfortable visit all around. Ryan has a pleasing affable personality, easy to talk to… Also, my dog Kevin thinks he’s cool too!🐶”

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Air Conditioner Maintenance in Henrico County, VA 23233

April 27, 2023

“I can always count on CL to provide the BEST service & he has great tips to help with maintaining my systems. Another good job! Thanks so much!”

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Heat Pump Maintenance in Mechanicsville, VA 23111

April 25, 2023

“Everything went well. Tech explained problem found and cost to repair.”

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Heat Pump Maintenance in Ashland, VA 23005

April 24, 2023

“Mark was great – professional, polite, efficient and helpful with my questions.”

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Air Conditioner Repair in Henrico County, VA 23233

April 21, 2023

“Very professional”

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Air Conditioner Repair in Mechanicsville, VA 23116

April 20, 2023

“John and team provided great service, on tine, good communication, etc. John figured out the issue with my Trane unit and got us up and running. Nice work”

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Air Conditioner Maintenance in Hanover, VA 23005

April 19, 2023

“Ryan was excellent. He found a clogged line. We never had that before. He explained it to my husband outside and then again to me inside. That is why we have a service contract with Howell’s. My father in law had it be us. Thanks for all you”

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Air Conditioner Repair in Midlothian, VA 23112

April 14, 2023

“Matthew did a great job. He went above and beyond to fix our problem.”

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Air Conditioner Maintenance in Henrico County, VA 23229

April 14, 2023

“CL is the best – diagnostician and service Support!”

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Gas Furnace Repair in Glen Allen County, VA 23059

April 7, 2023

“Matt is a very good spirit and a great employee. He is very knowledgeable and had valuable information. Thank you.”

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Air Conditioner Repair in Glen Allen County, VA 23060

April 6, 2023

“It was a very good experience. Spencer, & I’m assuming his apprentice, were very professional & made several attempts to reproduce the noise I heard but couldn’t. He told me to listen for it, record it if I hear it again, take a pic of thermostat then call you back. I’ll call next week either…

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Heat Pump Maintenance in Hanover, VA 23116

April 6, 2023

“Neal was friendly and quickly diagnosed the issue – would recommend him and Howell’s to others for service”

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Air Conditioner Repair in Ashland, VA 23005

April 5, 2023

“Came out the same day, very polite, and explained what was going on. Even came back the same day to finish after leaving to get filters”

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AC and Generator Maintenance in Ashland, VA 23015

April 3, 2023

“John is fantastic and always professional on time and knowledgeable”

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Heat Pump Maintenance in Henrico County, VA 23233

March 30, 2023

“Matt took his time checking out our units and even cleaned our filter. He answered all my questions concerning other products. We are very satisfied with the attention he gave to our system.”

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Heat Pump Maintenance in Midlothian, VA 23113

March 28, 2023

“Very happy to meet Matt Bennett for the first time. Very pleasant, very thorough and efficient. Look forward to having him as my service rep and to working with him in the future.”

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Air Conditioner Maintenance in Henrico County, VA 23233

March 22, 2023

“John has taken care of our HVAC units for many years. Wonderful person and has performed wonderfully for us.”

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Whole-Home Generators Maintenance in Short Pump, VA 23060

March 17, 2023

“C.L. Kenney came to provide routine service on both our furnace/AC and full house generator. What a professional he was! Arrived on time and tackled the tasks efficiently. He showed expertise in doing the job! We feel in good hands with his ability, and as always with Howell’s!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

March 15, 2023

“I have always felt confident in the solutions to findings during maintenance checkups prepared by Rodney Jones. Extremely pleased with this young man.”

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Gas Furnace Repair in Henrico County, VA 23059

March 15, 2023

“Quick,reliable service. Always a pleasure to deal with knowledgeable technician! Spenser is great.”

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Air Conditioner Maintenance in Henrico County, VA 23229

March 15, 2023

“We have used Howell’s for our HVAC and got water since 1991. Totally trustworthy and honest technicians. Both installation and maintenance are done at a fair price, on time by professional people.”

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Air Conditioner Maintenance in Hanover, VA 23116

March 13, 2023

“Rodney Jones is our service technician. We can’t say enough about him …. He’s the best. Very professional, thorough, and always looking out for us. We are grateful to have him providing our service!”

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Heat Pump Repair in Mechanicsville, VA 23111

March 10, 2023

“Matt came out yesterday & shared with us that we needed a new motor, or the entire unit replaced. A radiator was dropped off for us,, & Howells called & scheduled an appt. for this afternoon. Matt was on time, pleasant, informative, & competent. He had heat restored within an hour. Thank you!”

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Heat Pump Maintenance in Goochland, VA 23103

March 10, 2023

“Great service visit by Matt. Full inspection with no issues.”

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Air Conditioner Maintenance in Short Pump, VA 23059-5762

March 8, 2023

“Matt has always given me great professional service. He consistently is right on time with a good attitude. of course I always ask for him.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

March 6, 2023

“Rodney arrived on time. He explained what the six-month maintenance check includes. When completed Rodney explained what he did and updated us on the status of our system. Cleaned everything up when finished and is always pleasant during the visit. Scheduled next six-month checkup. Thanks”

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Heat Pump Maintenance in Richmond, VA 23221

March 2, 2023

“Mark was timely, thorough and a really nice guy!”

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Air Conditioner Maintenance in Henrico County, VA 23231

February 28, 2023

“Rodney has serviced my HVAC unit (Howells installed) more than once and has done an exemplary job. He has answered technical questions as well as proprietary Howells questions to my satisfaction. Howell’s is great!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

February 28, 2023

“Ryan Pratt did a good job. Kept me informed”

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Heat Pump Maintenance in Richmond, VA 23220

February 24, 2023

“Did a great job”

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Gas Furnace Repair in Henrico County, VA 23229

February 23, 2023

“C.L. was very thorough and professional and respectful. It was a pleasure meeting him and appreciate his advice.”

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Heat Pump Maintenance in Midlothian, VA 23112

February 21, 2023

“The people at Howell’s are kind, thoughtful, and are masterful at their work. Since I’ve been with Howell’s, I have confidence that my system will be well maintained and the technicians are extremely competent and always leave my system in great order. I appreciate how they explain things to me when necessary. I have peace…

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Gas Furnace Repair in Henrico County, VA 23229

February 19, 2023

“Noticed a burning smell from the vents. C.J. arrived quickly on a Saturday afternoon and did a safety check. Very professional service.”

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Heat Pump Maintenance in Powhatan, VA 23139

February 17, 2023

“Matt arrived on time and completed our maintenance service. He is always very polite and friendly. We appreciate the service.”

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Heat Pump Repair in Ashland, VA 23005

February 16, 2023

“Howells was able to provide same day service to replace my outside fan unit. They arrived timely, actually had a replacement motor on their service truck, diagnosed and fixed it within 1.5 hrs. Always have had good reliable service from Howells.”

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Heat Pump Maintenance in Glen Allen, VA 23059-4532

February 15, 2023

“John was on time for the appointment and was very knowledgeable about my system. He thoroughly checked out the equipment and cleaned the drain. He was happy to answer any questions I had which made me comfortable with his expertise. I felt confident that my unit is now in top operating condition . John is…

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Heat Pump Maintenance in Mechanicsville, VA 23111

February 14, 2023

“Josiah Sexton was very personable and professional. I hope he can return when we need service.”

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Heat Pump Maintenance in Glen Allen, VA 23060

February 9, 2023

“Ryan was professional, polite and friendly. He seemed extremely knowledgeable about the unit and his work.”

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Gas Furnace Maintenance in Henrico County, VA 23059

February 8, 2023

“Joe Sexton did a fine job. He was on time, very courteous and presented well. He explained everything he was doing and was very knowledgeable/ Please schedule Joe for my next service call. P.S. I have been using Howell’s for 36 years and have always been treated fairly and with respect.”

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Heat Pump Repair in Henrico County, VA 23059

February 6, 2023

“C. L. was great as usual. He fixed our problem and is so good at explaining everything we need to know. Made suggestions on what temperature to keep our heat on to not tax our units efficiency. Always friendly and professional! Thanks C. L.”

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Heat Pump Repair in Glen Allen, VA 23059

February 3, 2023

“Matt Banton came out today. I had called for the 6 mos maintenance then realized my heat pump was acting up. . he got us up and running in under 2 hrs.. very nice and knowledgeable. And thank you Howell’s for having someone come out today !! You are the best!!”

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Ductless Mini-Split Maintenance in Mechanicsville, VA 23116

February 3, 2023

“Mark did an outstanding job. Was courteous and answered all my questions.”

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Heat Pump Maintenance in Ashland, VA 23005

December 26, 2022

“Mark was very helpful”

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Gas Furnace Repair in Mechanicsville, VA 23116

December 24, 2022

“Hill Downstairs heat went out the night before Christmas Eve. Called Howells around 8:00 PM and left message. On return call, I was told that they had been flooded with calls due to the wind and cold weather, which was at totally understandable, but could be at my house around noon the next day. C.L.…

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Heat Pump Repair in Henrico County, VA 23150

December 12, 2022

“Howells was so responsive when I called to get my elderly father’s heat pump fixed. They took care of everything in 1 day so my gather had heat. Temps were 30 degrees so it was imperative that the heat pump get fixed quickly. Matt (service tech) was very thorough And patient and thoughtful. Thank you!”

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Heat Pump Maintenance in Henrico County, VA 23233

December 1, 2022

“Ryan was great! He found an issue in the crawl space and explained everything thoroughly. He immediately called for back-up as a second opinion and once again, kept me informed on everything. Spenser came and like Ryan, was courteous and very thorough. Great service as always!”

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Heat Pump Maintenance in Henrico County, VA 23238

December 1, 2022

“Excellent service and great team! Checked all units and got working with highest efficiency.”

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Zone Control System Replacement in Glen Allen, VA 23060

November 30, 2022

“The Technician Kenny was on time, assessed the problem and gave a clear explanation and service options to fix my heating issue!”

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Gas Furnace Maintenance in Chesterfield, VA 23832

November 30, 2022

“The technician was on time, very professional and pleasant. He seemed very knowledgeable and answered our questions thoroughly. We were also pleased that the office called to see if the technician could come earlier than planned. We will be using Howell’s again.”

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Gas Furnace Maintenance in Chesterfield, VA 23832

November 30, 2022

“The technician was on time, very professional and pleasant. He seemed very knowledgeable and answered our questions thoroughly. We were also pleased that the office called to see if the technician could come earlier than planned. We will be using Howell’s again.”

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Gas Furnace Maintenance in Henrico County, VA 23231

November 25, 2022

“Mark came to my 55 and Above home last Monday and was prompt as usual. He is always so nice and offers to help me in any way he can while he’s here. When he was in the attic, servicing my gas furnace, I asked him to bring down a fall wreath when he finished.…

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Gas Furnace Maintenance in Richmond, VA 23059

November 24, 2022

“Howell’s has taken care of our equipment since the initial installation 15 years ago. They keep it in great condition and the service is very good … friendly, capable, on time.”

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Heat Pump Repair in Manakin-Sabot, VA 23103

November 21, 2022

“The tech was polite, neat and found the problem and had it fixed quickly. Please send him back in the future.”

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Heat Pump Maintenance in Richmond, VA 23222

November 18, 2022

“John & apprentice Ryan were great! First arrived right at appointed time maybe couple of minutes early and were ready to go with booties over their outdoor shoes to not track inside anytime they came in and out. I really appreciated that without having to ask! Made sure my system was running correctly and answered…

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Heat Pump Maintenance in Mechanicsville, VA 23116

November 17, 2022

“Great job.”

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Heat Pump Maintenance in Richmond, VA 23238

November 16, 2022

“Bradley arrived right on time and handled all the different systems in our house thoroughly and efficiently. Our heat pump needed a new part which he had and installed on the spot. We had always had Tony in the past, and were sad he had retired, but Bradley was great and now we hope we…

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Heat Pump Maintenance in Mechanicsville, VA 23116

November 15, 2022

“Howells is the best! We’ve used them for semi-annual maintenance for 8 years. Very professional and reasonably priced. In particular we are extremely pleased with Spencer’s service.”

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Air Conditioner Maintenance in Bumpass, VA 23024

November 14, 2022

“My tech Brad did a great job. Only complaint is that my city, Bumpass is not listed in the drop down, nor my county. I already provided a raving review for Tony on google. Thanks for your support !”

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Water Heaters Replacement in Henrico County, VA 23226

November 13, 2022

“Rodney’s always dependable, and I appreciate his promptness coming out on a Sunday for my failing water heater.”

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Gas Furnace Maintenance in Midlothian, VA 23236

November 10, 2022

“Spenser seemed to know what he was doing and performed maintenance as expected to my furnace and heat pump. This is my first experience with Spenser so I cannot rate him higher than average on his first visit. He responded well to all of my questions and I would be pleased to have him on…

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Air Conditioner Maintenance in Henrico County, VA 23233

November 9, 2022

“Rodney has serviced our unit multiple times. He is reliable, knowledgeable and explains issues as needed.”

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Heat Pump Maintenance in Henrico County, VA 23228

November 2, 2022

“Mike did a through maintenance inspection and also cleaned the air exchanger. Very personable and caring!!”

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Thermostat Repair in Glen Allen, VA 23060

November 2, 2022

“Matt did a great job. Very thorough. He went above and beyond to make sure everything is working properly. Super nice and helpful.”

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Gas Furnace Maintenance in Midlothian, VA 23113

November 2, 2022

“Working with Bradley was a pleasure! He is very knowledgeable, highly skilled, and customer focused.”

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Gas Furnace Maintenance in Richmond, VA 23220

October 26, 2022

“Matt Bennett and his asst Donavon were on time, courteous and efficient. They replaced a thermostat and finished my annual heat checkup. I am very comfortable with them and the work they did. Hope they’ll come back when my ac checkup is due – if they work on those too!”

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Heat Pump Repair in Powhatan, VA 23139

October 26, 2022

“Excellent service. Very satisfied. Highly recommend this company”

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Whole-Home Generators Maintenance in Richmond, VA 23225

October 24, 2022

“John did a great job of servicing the generator, including cleaning the exterior.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

October 23, 2022

“John has been servicing our systems for many years and has always done an excellent job. He is prompt and very professional. It is a pleasure to work with him.”

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Water Heater Maintenance in Henrico County, VA 23223

October 22, 2022

“I am very pleased with the service that was provided by Tony and the apprentice that came with him to my home. Tony was knowledgeable, pleasant and he answered all of my questions. The problem that I was experiencing with my Aquatherm System was resolved during the maintenance call.”

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Gas Furnace Maintenance in Mechanicsville, VA 23116

October 21, 2022

“Service technician Matt Banton has been servicing my HVAC system for a few years now. He is very knowledgeable and doesn’t mind me asking questions. He knows what he’s doing and if he feels confident that everything checks out according specs, then I know the job was done right. Thank you Matt!”

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Gas Furnace Maintenance in Midlothian, VA 23114

October 21, 2022

“Very satisfied”

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Gas Furnace Repair in Henrico County, VA 23059

October 20, 2022

“Matt arrived as expected and got right to work. He repaired the issue and showed me photos of what he had found and how he fixed it. Matt made sure everything was working properly and that I didn’t have any questions before he left. I would not hesitate to recommend Howell to my friends.”

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Gas Furnace Maintenance in Henrico County, VA 23238

October 19, 2022

“Rodney did a very thorough maintenance on my gas furnace. He even video taped it to show me what he checked and serviced. He was very polite and professional. He even called for my Spring service to be scheduled. I would highly recommend Howell’s for your HVAC needs.”

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Gas Furnace Maintenance in Richmond, VA 23225

October 19, 2022

“Bradley was friendly, courteous and efficient.”

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Heat Pump Maintenance in Richmond, VA 23135

October 18, 2022

“Tony was very professional. I understand he is retiring and will be missed by many of his customers.”

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Gas Furnace Installation in Henrico County, VA 23233

October 17, 2022

“Matt provided a superior experience just as he did previously.”

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Gas Furnace Maintenance in Goochland, VA 23103

October 17, 2022

“Very Pleased with Service”

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Gas Furnace Maintenance in Short Pump, VA 23059

October 13, 2022

“Excellent service. Mark was thorough and gave us a a summary of work performed”

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Gas Furnace Installation in Henrico County, VA 23233

October 12, 2022

“Very knowledgeable and thorough. Friendly;?good natured! Explained what he was doing and why as he worked through his process. Hope I can request him specifically next time—if there is a next time!”

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Gas Furnace Maintenance in Glen Allen, VA 23059

October 11, 2022

“Bradley was great! Fast, efficient and informative. Very polite too!”

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Heat Pump Maintenance in Henrico County, VA 23233

October 10, 2022

“Matt and his assistant are so nice and thorough.”

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Gas Furnace Maintenance in Henrico County, VA 23059

October 8, 2022

“John has been my technician for over 12 years. Knows his equipment & customers, friendly, knowledgeable & does not hesitate to make any recommendations if needed. Howell’s is not one of those companies that encourages up selling on regular calls. Would not be without an annual maintenance contract – I consider it an investment in…

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Heat Pump Maintenance in Henrico County, VA 23228

October 7, 2022

“HAVE BEEN WITH THIS COMPANY FOR MANY YEARS. ALWAYS GOOD SERVICE. MARK HAS SERVICED MY HEAT PUMP FOR SEVERAL YEARS & I HAVE NEEN VERY PLEASED WITH HIS SERVICE. AS, I AM MOVING TO ANOTHER PLACE IN THE CITY…….WILL MISS ALL THE HELP & CONSIDERATION THAT THIS COMPANY HAS SHOWN ME WITH RESPECT & DIGNITY.…

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Indoor Air Quality Maintenance in Henrico County, VA 23238

October 7, 2022

“Rodney was polite and took his time handing the bi yearly maintenance of our heating/cooling system.”

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Gas Furnace Repair in Chester, VA 23836

October 4, 2022

“Repair appointment schedule promptly. Notification of rep was texted in advance. Reps were very personable and found the problem. They corrected the problem and had heat working quickly. Recommended replacement part and pricing if it does it again. Very satisfied on how quickly everything was resolved.”

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Gas Furnace Maintenance in Mechanicsville, VA 23111

October 4, 2022

“Jon (Matt) is always great – clean, polite, thorough.”

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Gas Furnace Maintenance in Ashland, VA 23116

October 3, 2022

“Very reliable and showed up on time – courteous and helpful putting furniture back in front of furnace. Just recently switched to Howells from a competitor after 18 years.”

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Heat Pump Maintenance in Bon Air, VA 23235

October 2, 2022

“Carrington Kenney is a professional service technician. He provides excellent professional service and explains the work he has done. He has performed the semi-annual precision tune-up on the heat pump for a number of years and resolved several issues.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

September 30, 2022

“John did a great job. Always polite and friendly. Always does a great job servicing my unit. I’ve had him servicing my unit for a long time and feel confident of his work.”

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Heat Pump Maintenance in Ashland, VA 23015

September 30, 2022

“As always John with Howells is a treat to have for our maintenance. He takes his time and explains all he is doing. We just got a whole house generator and we are happy he will be our contact for that too. Thank you for the great customer service.”

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Gas Furnace Maintenance in Glen Allen, VA 23059

September 27, 2022

“Rodney services our unit twice a year. Very friendly and professional. Always on time and completes inspection/ tuneup promptly. See you in March for the next scheduled tuneup.”

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Heat Pump Repair in Ashland, VA 23005

September 23, 2022

“Technician arrived on time and provided excellent repair leveling our heat pump as requested.”

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Gas Furnace Maintenance in Goochland, VA 23238

September 23, 2022

“John is always punctual, courteous, friendly, and concerned about his customer.”

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Air Conditioner Repair in Richmond, VA 24221

September 21, 2022

“I have used Howell’s Heating and Air since 1984 and I would NEVER consider using anyone else. They are so professional and have provided great advice and competitive prices whenever I have needed to install a new system. Their service is incredible! Every technician is polite and knowledgable. I cannot say enough good about Howells.”

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Gas Furnace Maintenance in Mechanicsville, VA 23116

September 18, 2022

“Matt arrived and promptly replaced the leaking gas pipe line through the foundation while VNG was replacing their equipment. Matt has serviced our HCAC equipment in past years is most efficient, prompt and friendly. He is a valuable asset to your company.”

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Heat Pump Maintenance in Henrico County, VA 23228-1336

September 16, 2022

“Brad did a great job and was personable.thanks for all you all do”

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Heat Pump Maintenance in Mechanicsville, VA 23116

September 14, 2022

“It is always an awesome experience to have Rodney Jones come to my house for maintenance. Very professional and courteous.”

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Air Conditioner Maintenance in Richmond, VA 23060

September 12, 2022

“Great job!”

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Air Conditioner Repair in Goochland, VA 23065

September 9, 2022

“I called today for repair service & Howell’s was here within an hour. Great company, great employees!!”

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Heat Pump Maintenance in Glen Allen County, VA 23060

September 9, 2022

“Matt is always great. He is friendly, on time and always good at what he does!”

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Air Conditioner Maintenance in Henrico County, VA 23238

September 5, 2022

“Mark did a great job servicing our units.”

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Air Conditioner Maintenance in Henrico County, VA 23229

September 2, 2022

“Excellent service as always from Howell’s.”

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Heat Pump Maintenance in Henrico County, VA 23228

August 31, 2022

“Your service rep was courteous and on time.He checked leak that I called about day before coming from inside unit which turned out to be condensation /clogged drain and also did a regular maintenance check which had been earlier scheduled for 9/8/22 .He kept me informed of everything he was doing and the results.He also…

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Air Conditioner Repair in Hanover, VA 23192

August 30, 2022

“What a great guy! He was super helpful, explained everything he was doing and what he eventually found. I was completely satisfied with the service he provided. Give that man a raise!!”

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Air Conditioner Maintenance in Chester, VA 23936

August 30, 2022

“Fabulous experience. Call was received, appointment made for following day, received reminder text and a text when the rep was on his way. He was on time, listened to our issue due to just buying the home. He checked everything, cleaned items, checked system and used meters to see that everything was working properly. We…

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Air Conditioner Repair in Henrico County, VA 23238

August 24, 2022

“Jon Bennett came out to repair clogged pipe in AC unit – very professional! Follow-up service from last weeks visit!”

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Heat Pump Maintenance in Glen Allen, VA 23060

August 22, 2022

“Jason was polite, professional, and he answered all my questions. He did an excellent job representing your company.”

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Air Conditioner Repair in Henrico County, VA 23238

August 16, 2022

“Exceptional service from Matt and Donovan! Very professional!”

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Air Conditioner Maintenance in Henrico County, VA 23238

August 12, 2022

“Jason was a polite knowledgeable young man who seemed to know his stuff and did a great job.”

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Air Conditioner Repair in Henrico County, VA 23150

August 11, 2022

“While we were scheduled for 1pm the appointment was pushed to 2ish due to another repair that took a bit longer. Frankly, I am glad they took the time to do things right for their customers rather than rush through to the next appointment. Once he arrived at our house we were up and running…

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Heat Pump Maintenance in Goochland, VA 23103

August 11, 2022

“Good job!”

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Air Conditioner Repair in Henrico County, VA 23238

August 11, 2022

“Great service – repair to be completed next week due to need to order part”

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Air Conditioner Repair in Henrico County, VA 23238

August 10, 2022

“Matt was very thorough but was unable to repair today as he indicated my unit needed a part to repair! He quoted me a price of $1,163.74 and I need to talk to my son first before ordering the part to repair! I will contact Howell’s if I want Matt to order part and complete…

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Air Conditioner Repair in Midlothian, VA 23112

August 9, 2022

“We were able to get service an hour ahead of what we scheduled. While it was not good news, Justin did a good job of pointing us in the right direction.”

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Air Conditioner Maintenance in Ashland, VA 23005

August 8, 2022

“We were happy with the service.”

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Heat Pump Repair in Henrico County, VA 23238

August 2, 2022

“Great job diagnosing the issue and fixing correctly.”

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Air Conditioner Repair in Henrico County, VA 23294

August 2, 2022

“Tony provided excellent service.”

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Air Conditioner Maintenance in Ashland, VA 23005

July 26, 2022

“The technician was very helpful. He was able to answer all of the questions that I had. He was very knowledgeable and overall this was a great experience.”

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Air Conditioner Maintenance in Henrico County, VA 23228

July 25, 2022

“Knowledgeable professional who explained the entire process while on-site.”

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Air Conditioner Repair in Hanover, VA 23192

July 25, 2022

“I am very pleased with the service received today. The non-urgent service request was initiated on Sunday (yesterday). The service associate scheduled a technician today. The technician, Bradley Cabe, arrived on time (as scheduled). Bradley was efficient, courteous and extremely knowledgeable. Thank you so much for a job well-done.”

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Air Conditioner Maintenance in Hanover, VA 23111

July 25, 2022

“Very responsive and professional. Reasonably priced. Technician was awesome and answered all my questions. Got my house cooler on a very hot day.”

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Air Conditioner Repair in Glen Allen County, VA 23060

July 24, 2022

“Prompt, reliable, knowledgeable, unbiased. Smoked on the project…”

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Air Conditioner Repair in Richmond, VA 23227

July 23, 2022

“Aaron arrived at my home within 15 minutes of my initial call to Howell for an emergency service. He quickly identified the issue, had the replacement part on his truck, and was gone in about another 15 minutes. Thanks to Aaron my home will be cool in very short order. Thank you.”

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Air Conditioner Repair in Glen Allen County, VA 23059

July 22, 2022

“Prompt, reliable service. Very courteous technicians!”

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