Testimonials – Heat Pumps Articles
“This is the second time Mark has worked on my two units. He is very knowledgeable, explains in detail what's happening, what repair is needed, and why. In my 38 years of home ownership I've never had an HVAC professional as capable and knowledgeable as Mark.”
Continue Reading“They stick to their schedule extremely well. Techs appear to be knowledgeable about their product”
Continue Reading“Matt is experienced and provides excellent service”
Continue Reading“Matt Bennett is just very best. Communicates well, efficient and thorough. A pleasure to deal with. The best possible ambassador for your company!”
Continue Reading“Matt Bennett is just very best. Communicates well, efficient and thorough. A pleasure to deal with. The best possible ambassador for your company!”
Continue Reading“My husband and I had an extremely favorable experience with Howell's Heating & Air! We had already gotten estimates from a couple of other companies regarding installing new upper and lower heat pump systems and a sunroom mini split before meeting with Bryce Winston, but Bryce seemed to be more heedful of our needs and…
Continue Reading“Ricky did a thorough and professional job servicing my HVAC system. He was friendly and on time. I always appreciate the courteous and excellent work Howell’s provides.”
Continue Reading“Great technician, super friendly and knowledgeable. Will be going back!”
Continue Reading“John Marshpund always does an amazing job on my heat pump and generator . Can always trust his advice and quality workmanship .”
Continue Reading“Punctual, thorough and very nice”
Continue Reading“Youssef did a great job and was very informative.”
Continue Reading“Gabriel did my maintenance service today. He was prompt, professional, knowledgeable and very thorough I have relied on Howell’s for more than 30 years, thanks so much!”
Continue Reading“Mark is awesome! Friendly, polite, professional and thorough. Plus, my dog likes Mark so he must be a good person!”
Continue Reading“Mark is awesome! Friendly, polite, professional and thorough. Plus, my dog likes Mark so he must be a good person!”
Continue Reading“Mr Kenny arrived within the time frame expected.He pwas polite and pleasant as well as professional. He was shown where the units were inside and outside of the j h piome,andthe thermostat and went to work. He kept me informed of what he was doing and the functioning of each unit ,also recommended that a…
Continue Reading“Great job by Matt, very friendly, knowledgeable and courteous.”
Continue Reading“Technician was timely, polite, and answered all my questions”
Continue Reading“Mark and his apprentice did an outstanding job. They were efficient and respectful of us and our home.”
Continue Reading“We are always pleased with the service we receive from Howell’s. Mark arrived on time and finished our semi-annual maintenance in a timely manner. Mark was friendly and polite and informed us of his findings. Thank you!”
Continue Reading“Youssef was very professional and did a thorough review of both units inside and out. His recommendations were spot on. Very pleased with this technician.”
Continue Reading“Mark was professional and listened to my comments and questions before he started and answered my concerns when he was done with the inspection. I appreciated his help!!”
Continue Reading“On time ! Experienced technician.”
Continue Reading“Had a new heat pump installed and Phillip’s install team was amazing! They were prompt, communicative, explained every step, answered every question. I can’t say enough about their professionalism and respect. When my other unit goes out (shrug) I’ll absolutely call Howell’s and request Phillip’s team. 10/10. Would recommend to anyone and everyone.”
Continue Reading“Very professional and knowledgeable!!”
Continue Reading“Very professional and knowledgeable.”
Continue Reading“Very professional and knowledgeable.”
Continue Reading“I can not say enough good things about our experience with Ryan today. He was so professional and thorough. He explained everything he was doing and all the issues he found. We were so impressed with his knowledge and his willingness to patiently explain everything to us. Thank you to Howells for continuing excellent service…
Continue Reading“Technician was polite and courteous. Introduced himself (I forgot) and explained what he was going to do. Completed checkup and told me what he did and that the unit was working well.”
Continue Reading“John Marshpund fixed the noisy fan motor on my heat pump. He came out on a cold blustery day and completed the work in a timely and professional manner. Thanks John!”
Continue Reading“CL was great. Listened to my concerns, collaborated his suspicions with equipment inspections and explained the issue. He answered my questions so I fully understood. Very personable!”
Continue Reading“Rodney delivers exemplary service in a calm and professional manner. He is very thorough and takes the time to explain any problems.”
Continue Reading“Howell’s is the best! We had a severe rain storm last night and lost power. This morning our downstairs heat pump was not working. After checking what I could, I called Howell’s for assistance. Within two (2) hours a service person, “CL” , was at our home. He discovered water had entered our crawl space…
Continue Reading“Very nice employee, checked everything, answered all my questions, made sure we were satisfied, we were 100% satisfied. He can come anytime.”
Continue Reading“He was very knowledgeable and was thorough.”
Continue Reading“I have used Howell’s for about 30 years. They are wonderful from the technicians to the office staff. I always request Mark as my technician and he is professional, knowledgeable, courteous, and thorough. Sarah in the office is wonderful to work with and always responsive and courteous.”
Continue Reading“Your tech service people are the best! Today was our semi-annual checkup. Rodney checked both our units thoroughly. What a fine young man! It's a good feeling knowing our heat pumps are in good working order and we have nothing to worry about. Howell's Heating & Air are the best!”
Continue Reading“Gabe was very professional as well as pleasant. He explained everything and answered my questions. He should be listed as a choice for technician!!”
Continue Reading“Gabe was my tech. Very pleasant and professional. Explained everything he did, would highly recommend.”
Continue Reading“We have been customers for years and keep a maintenance plan with Howell's. They are always on time and pleasant. They take the time to check everything. Our sons now use them for their service.”
Continue Reading“The technician did a very detailed job for the unit, he did maintenance and also changed out a circuit breaker so it can run more efficiently.”
Continue Reading“Great job as always by Matthew! Thanks..”
Continue Reading“Ryan was very professional and courteous. Had to lug a 10-foot ladder up 3 flights and never complained.”
Continue Reading“New heat pump unit performance check. Matt gave me a report that the unit's performance was running good and everything checked out good.”
Continue Reading“John was professional, knowledgeable and efficient. He listened to the problem and provided a solution.”
Continue Reading“Gabe did a great job and was pleasant and personable.”
Continue Reading“Ryan could not have been more helpful, going above and beyond the minimum maintenance routine. He reminded me about replacing my air filter and showed me how to check how “clogged” it was. He installed a new filter for me. When Ryan removed the leaves underneath the compressor outside, he gave me maintenance suggestions about…
Continue Reading“Rafe showed up in time & was very polite. He listened to our questions & showed us how to do things. It was a great experience!”
Continue Reading“Youssef was extremely professional and punctual. He took the time to explain what was being done and was extremely courteous.”
Continue Reading“Youssef was here this morning and so far the problem remains solved. He was very knowledgeable and professional.”
Continue Reading“Mark was friendly and extremely knowledgeable. He listened to my questions and answered them thoroughly. He was great as are most of the guys at Howell’s.”
Continue Reading“Rodney is fantastic. Loved having him here. You can send Rodney to us anytime.”
Continue Reading“Wonderful installation by Josh and Wayne. Everything was explained, they were courteous and professional.”
Continue Reading“This is the first time I’ve had Matt to my house. He was prompt, professional and I appreciate all he did to get me back up and running. Thank you.”
Continue Reading“Very professional, and knowledgeable! Great job!”
Continue Reading“Knowledgeable, friendly, fixed the problem quickly.”
Continue Reading“I had an old system removed and a new complete system installed. Myles & Victor did a very professional job. I couldn’t have asked for anything more. Quick and very knowledgeable.”
Continue Reading“Was pleasant and neat. Answered all my questions.”
Continue Reading“Matt Banton was very helpful explaining how our new heat pump works. He is always friendly and professional. Thanks Matt!”
Continue Reading“Thank you for your exceptional service and professionalism.”
Continue Reading“Another great experience with Howells all attributed to CL Kenney, Senior Service Tech. I found CL’s diligence to his job and respect for his customer most comforting. Plus, he is cost conscious which is greatly appreciated. And a good source of information regarding problem and options to repair. Again, thank you Howell’s and CL Kenney…
Continue Reading“I always request CL. He is prompt, friendly and courteous. He goes about his work in a professional and timely manner.”
Continue Reading“My upstairs unit was not putting out heat or cool. I called Howells and spoke with Stacey who scheduled someone to come out that day. I was lucky to get CL Kenney – he was great. He found the problem, gave me options on repairs, gave me good info regarding things to consider in making…
Continue Reading“Ryan was on time, polite, and knowledgeable. Never had a bad experience with Howell’s.”
Continue Reading“Mark, and his partner Gabe, were great. Spent some time checking the system and got it running again—possible recycling problem with the new season. Thanx.”
Continue Reading“Howell’s did an outstanding job installing our new heat pump. Josh, Wayne and Phillip were courteous and very knowledgeable. I highly recommend Howells’s for any kind of HVAC service!”
Continue Reading“Youssef Makramalla did a great job, answered my questions and was thorough. Thank you for being so efficient.”
Continue Reading“Have nothing but great things to say about Rafe. Knowledgeable and courteous! Thank you!”
Continue Reading“Youssef arrived timely and service all 3 of my units. He explained what he found, what concerned him and worked diligently to get my units back in to tip top shape. Howells technicians are always polite and hard working.”
Continue Reading“Have always had a good experience with Howell’s and today was no exception as they performed routine maintenance on my heat pump. The technician, CL, was very knowledgeable and helpful with information. They also cleaned up very well.”
Continue Reading“Howell’s service technicians are always responsive, friendly and helpful. They explain what they’re doing and what needs to be done in terms of maintaining my heat pump. I would recommend Howell’s Heating & Air.”
Continue Reading“Matt is the most professional excellent service tech ever. Cheerful, efficient, drpendable, you name it. All first rate. So glad we switched to Howells. We love you guys.”
Continue Reading“What a lovely experience! Josiah Sexton did a great job with the maintenance of my heating and cooling systems. He was nice, patient, resourceful, and very knowledgeable. I felt like I have been treated honestly and competently. If possible, please assign him to my account for all future visits.”
Continue Reading“Matt was thorough in his review and assessment and confirmed our concern that the blower motor was bad …again. So we discussed options and Howells is getting quotes so we can make an informed decision.”
Continue Reading“Very satisfied with adjustment to new heat pump.”
Continue Reading“Matt Banton was here to fine-tune our new heat pump.”
Continue Reading“Rodney is very professional and always pleasant when he performs our heat pump inspections. Respected our property. Informed us what he was checking and when he was finished, updated us on the status of our system, and if any service was needed. Thanks for great service.”
Continue Reading“Technician did a great job. Very helpful and friendly”
Continue Reading“Howell’s team did an excellent job doing routine maintenance on my heat pump and installing a smart thermostat. Technician took his time and was thorough. He even replaced some wiring that was defective. First time doing maintenance on my 9 yr old heat pump. Works even better now.”
Continue Reading“I have been a comfort customer for years and would recommend Howell’s to you for your HVAC needs. The people at Howells are professional, capable and helpful.”
Continue Reading“Awesome service as always. Always professional, friendly and if there is an issue always explain so I can understand the problem. I have been with Howell’s for 50 years and will never change. Thanks for the excellent service from all of the technicians”
Continue Reading“Mark Vella was very sweet and personable. He was very thorough in the maintenance on Heat Pump and generator. Have used Howell’s for years and always satisfied .”
Continue Reading“Victor did a thorough and professional job of preventive maintenance on our two heat pumps.”
Continue Reading“Found the problem and fixed it in no time.”
Continue Reading“Very professional, very thorough and courteous”
Continue Reading“As always, a wonderful experience with Howell’s. Your technicians are kind, knowledgeable and professional and they do an excellent job. I appreciate you all.”
Continue Reading“Josiah was very thorough, he explained everything very well and any issues he brought to my attention. 5 stars all the way.”
Continue Reading“Rodney was courteous, knowledgeable, and professional. A great asset to your company.”
Continue Reading“Josiah did a great job! He was very thorough and communicated well throughout the maintenance process. I would definitely use Josiah again.”
Continue Reading“Arrived early and completed his work in a timely manner.”
Continue Reading“Migdael was very professional and gave a full report. He gave extra attention to detail! As always I feel in good hands with your company”
Continue Reading“Rodney Jones Jr. Came to out to do our six month maintenance. Excellent service!!! Once he finished up, he explained all he had done.”
Continue Reading“Josiah was great, very friendly, courteous and knowledgable. I would gladly request him for service on our heat pump unit again.”
Continue Reading“Rodney was timely and super nice. Repair was quick and he explained our options.”
Continue Reading“Brandon was very professional. He took care of my problem and made sure I was satisfied. He also gave me an immediate estimate on a new heat pump.”
Continue Reading“Technician was very thorough and explained everything he did. He was right on time arriving.”
Continue Reading“Mark was our service technician. I always request Mark. He is professional, courteous, knowledgeable, and friendly. He does a great job with the PM’s. Sarah in the service department is great to work with. She is courteous, professional, and knowledgeable. I have used Howell’s for about 25 years and appreciate their employees and the job…
Continue Reading“Mark’s service visit was exemplary!”
Continue Reading“On time, professional, polite. Thank you Matthew Banton for going above and beyond to get us cool!”
Continue Reading“Mat was very professional and friendly. He has been maintaining my heat pumps for years and I trust him completely. He’s always cheerful and answers any questions”
Continue Reading“Joshia was an excellent technician! Very polite and helpfully knowledgeable.”
Continue Reading“As always, great timely service. Rodney was wonderful.”
Continue Reading“The technician called me and reviewed the potential problem he observed and explained my options. I appreciated his frankness and reasons for performing the repair which would save me money and inconvenience later.”
Continue Reading“Repair technician was polite and courteous. He also provided excellent service and advised me on the kind of filter I need for the unit. Will definitely call on Howells again!”
Continue Reading“Efficient service & very pleasant”
Continue Reading“Matt Banton was the service technician that completed repairs to our HVAC unit. He was extremely professional and committed to completing the repairs. His ability to troubleshoot and eventually come to resolution was excellent. Matt ensured we understood every issue every step of the way and we felt he had our best interest in mind.…
Continue Reading“Everything went well. Tech explained problem found and cost to repair.”
Continue Reading“Mark was great – professional, polite, efficient and helpful with my questions.”
Continue Reading“Neal was friendly and quickly diagnosed the issue – would recommend him and Howell’s to others for service”
Continue Reading“Matt took his time checking out our units and even cleaned our filter. He answered all my questions concerning other products. We are very satisfied with the attention he gave to our system.”
Continue Reading“Very happy to meet Matt Bennett for the first time. Very pleasant, very thorough and efficient. Look forward to having him as my service rep and to working with him in the future.”
Continue Reading“I have always felt confident in the solutions to findings during maintenance checkups prepared by Rodney Jones. Extremely pleased with this young man.”
Continue Reading“Matt came out yesterday & shared with us that we needed a new motor, or the entire unit replaced. A radiator was dropped off for us,, & Howells called & scheduled an appt. for this afternoon. Matt was on time, pleasant, informative, & competent. He had heat restored within an hour. Thank you!”
Continue Reading“Great service visit by Matt. Full inspection with no issues.”
Continue Reading“Rodney arrived on time. He explained what the six-month maintenance check includes. When completed Rodney explained what he did and updated us on the status of our system. Cleaned everything up when finished and is always pleasant during the visit. Scheduled next six-month checkup. Thanks”
Continue Reading“Mark was timely, thorough and a really nice guy!”
Continue Reading“Ryan Pratt did a good job. Kept me informed”
Continue Reading“Did a great job”
Continue Reading“The people at Howell’s are kind, thoughtful, and are masterful at their work. Since I’ve been with Howell’s, I have confidence that my system will be well maintained and the technicians are extremely competent and always leave my system in great order. I appreciate how they explain things to me when necessary. I have peace…
Continue Reading“Matt arrived on time and completed our maintenance service. He is always very polite and friendly. We appreciate the service.”
Continue Reading“Howells was able to provide same day service to replace my outside fan unit. They arrived timely, actually had a replacement motor on their service truck, diagnosed and fixed it within 1.5 hrs. Always have had good reliable service from Howells.”
Continue Reading“John was on time for the appointment and was very knowledgeable about my system. He thoroughly checked out the equipment and cleaned the drain. He was happy to answer any questions I had which made me comfortable with his expertise. I felt confident that my unit is now in top operating condition . John is…
Continue Reading“Josiah Sexton was very personable and professional. I hope he can return when we need service.”
Continue Reading“Ryan was professional, polite and friendly. He seemed extremely knowledgeable about the unit and his work.”
Continue Reading“C. L. was great as usual. He fixed our problem and is so good at explaining everything we need to know. Made suggestions on what temperature to keep our heat on to not tax our units efficiency. Always friendly and professional! Thanks C. L.”
Continue Reading“Matt Banton came out today. I had called for the 6 mos maintenance then realized my heat pump was acting up. . he got us up and running in under 2 hrs.. very nice and knowledgeable. And thank you Howell’s for having someone come out today !! You are the best!!”
Continue Reading“Mark was very helpful”
Continue Reading“Howells was so responsive when I called to get my elderly father’s heat pump fixed. They took care of everything in 1 day so my gather had heat. Temps were 30 degrees so it was imperative that the heat pump get fixed quickly. Matt (service tech) was very thorough And patient and thoughtful. Thank you!”
Continue Reading“Ryan was great! He found an issue in the crawl space and explained everything thoroughly. He immediately called for back-up as a second opinion and once again, kept me informed on everything. Spenser came and like Ryan, was courteous and very thorough. Great service as always!”
Continue Reading“Excellent service and great team! Checked all units and got working with highest efficiency.”
Continue Reading“The tech was polite, neat and found the problem and had it fixed quickly. Please send him back in the future.”
Continue Reading“John & apprentice Ryan were great! First arrived right at appointed time maybe couple of minutes early and were ready to go with booties over their outdoor shoes to not track inside anytime they came in and out. I really appreciated that without having to ask! Made sure my system was running correctly and answered…
Continue Reading“Bradley arrived right on time and handled all the different systems in our house thoroughly and efficiently. Our heat pump needed a new part which he had and installed on the spot. We had always had Tony in the past, and were sad he had retired, but Bradley was great and now we hope we…
Continue Reading“Howells is the best! We’ve used them for semi-annual maintenance for 8 years. Very professional and reasonably priced. In particular we are extremely pleased with Spencer’s service.”
Continue Reading“Mike did a through maintenance inspection and also cleaned the air exchanger. Very personable and caring!!”
Continue Reading“Excellent service. Very satisfied. Highly recommend this company”
Continue Reading“John has been servicing our systems for many years and has always done an excellent job. He is prompt and very professional. It is a pleasure to work with him.”
Continue Reading“Tony was very professional. I understand he is retiring and will be missed by many of his customers.”
Continue Reading“Matt and his assistant are so nice and thorough.”
Continue Reading“HAVE BEEN WITH THIS COMPANY FOR MANY YEARS. ALWAYS GOOD SERVICE. MARK HAS SERVICED MY HEAT PUMP FOR SEVERAL YEARS & I HAVE NEEN VERY PLEASED WITH HIS SERVICE. AS, I AM MOVING TO ANOTHER PLACE IN THE CITY…….WILL MISS ALL THE HELP & CONSIDERATION THAT THIS COMPANY HAS SHOWN ME WITH RESPECT & DIGNITY.…
Continue Reading“Carrington Kenney is a professional service technician. He provides excellent professional service and explains the work he has done. He has performed the semi-annual precision tune-up on the heat pump for a number of years and resolved several issues.”
Continue Reading“As always John with Howells is a treat to have for our maintenance. He takes his time and explains all he is doing. We just got a whole house generator and we are happy he will be our contact for that too. Thank you for the great customer service.”
Continue Reading“Technician arrived on time and provided excellent repair leveling our heat pump as requested.”
Continue Reading“Brad did a great job and was personable.thanks for all you all do”
Continue Reading“It is always an awesome experience to have Rodney Jones come to my house for maintenance. Very professional and courteous.”
Continue Reading“Matt is always great. He is friendly, on time and always good at what he does!”
Continue Reading“Your service rep was courteous and on time.He checked leak that I called about day before coming from inside unit which turned out to be condensation /clogged drain and also did a regular maintenance check which had been earlier scheduled for 9/8/22 .He kept me informed of everything he was doing and the results.He also…
Continue Reading“Jason was polite, professional, and he answered all my questions. He did an excellent job representing your company.”
Continue Reading“Great job diagnosing the issue and fixing correctly.”
Continue Reading“Bradley did a good job and did not try to sell me things that I did not need.”
Continue Reading“Tony was very good , he took his time not rushing anything but doing it correctly, afterwards he explained everything he did and how the system was doing”
Continue Reading“CL was professional, quickly diagnosed the issue, fixed it and had our AC back working.”
Continue Reading“Bradley always does a great job. We have had no problems with the hvac since howells installed the system and Bradley does all the maintenance.”
Continue ReadingWe have used Howell’s for years. They have put a new heat pump in our old house and the house we are in now. We have always signed up for their maintenance twice a year. The individuals that have come have been very professional and knowledgeable. They go about doing their work, but will always…
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