Testimonials – Heat Pumps Articles

Heat Pump Maintenance in Powhatan, VA 23139

June 19, 2024

“Joshua arrived on time, was very polite, and completed service on two heat pumps. We really appreciate the service we get from Howell’s!”

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Heat Pump Maintenance in Henrico County, VA 23111

June 18, 2024

“Tech was Pena-Gabriel, I believe a newer tech (#811). We had him do a more extensive cleaning/maintenance, and he was very accommodating.”

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Heat Pump Maintenance in Mechanicsville, VA 23111

June 12, 2024

“Mark Vella is the BEST service technician! He came for my routine maintenance and inspection, and made excellent recommendations for improving my heat pump performance! He also cleaned out my system which had some mold. He’s so very pleasant and informative about his recommendations. And he’s someone I trust on my property and home. Wonderful…

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Heat Pump Maintenance in Mechanicsville, VA 23111

June 12, 2024

“Mark Vella is the BEST service technician! He came for my routine maintenance and inspection, and made excellent recommendations for improving my heat pump performance! He also cleaned out my system which had some mold. He’s so very pleasant and informative about his recommendations. And he’s someone I trust on my property and home. Wonderful…

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Heat Pump Repair in Ashland, VA 23005

June 6, 2024

“Quick to arrive, quick to resolve – back in business in 30 min – no overselling and no absurd pricing for the good work That was done. I only trust Howells for my HVAC needs.”

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Heat Pump Maintenance in Richmond, VA 23224-2309

June 4, 2024

“Gabriel “Gabe”was our technician today. He did an excellent job checking out our system. He asked questions and listened carefully and responsibly to our answers. He worked very efficiently, and took care not to leave a mess. We are very pleased with him and the Howell organization.”

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Heat Pump Repair in Mechanicsville, VA 23116

May 30, 2024

“The service was thorough and the tech knew what he was doing.”

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Heat Pump Replacement in Mechanicsville, VA 23116

May 30, 2024

“Josh and Myles arrived promptly at 8AM . They replaced my heat pump, air handler, and control panel efficiently. They were very polite when answering any questions. Everything was cleaned/swept nicely. I highly recommend Howell’s Heating and Air.”

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Heat Pump Maintenance in Chester, VA 23831

April 19, 2024

“This is the second time Mark has worked on my two units. He is very knowledgeable, explains in detail what's happening, what repair is needed, and why. In my 38 years of home ownership I've never had an HVAC professional as capable and knowledgeable as Mark.”

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Heat Pump Maintenance in Mechanicsville, VA 23111

April 18, 2024

“They stick to their schedule extremely well. Techs appear to be knowledgeable about their product”

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Heat Pump Maintenance in Henrico County, VA 23233

April 15, 2024

“Matt is experienced and provides excellent service”

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Heat Pump Maintenance in Midlothian, VA 23113

April 12, 2024

“Matt Bennett is just very best. Communicates well, efficient and thorough. A pleasure to deal with. The best possible ambassador for your company!”

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Heat Pump Maintenance in Midlothian, VA 23113

April 12, 2024

“Matt Bennett is just very best. Communicates well, efficient and thorough. A pleasure to deal with. The best possible ambassador for your company!”

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Heat Pump Installation in Henrico County, VA 23228

April 1, 2024

“My husband and I had an extremely favorable experience with Howell's Heating & Air! We had already gotten estimates from a couple of other companies regarding installing new upper and lower heat pump systems and a sunroom mini split before meeting with Bryce Winston, but Bryce seemed to be more heedful of our needs and…

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Heat Pump Maintenance in Midlothian, VA 23113

April 1, 2024

“Ricky did a thorough and professional job servicing my HVAC system. He was friendly and on time. I always appreciate the courteous and excellent work Howell’s provides.”

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Heat Pump Maintenance in Richmond, VA 23225

April 1, 2024

“Great technician, super friendly and knowledgeable. Will be going back!”

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Heat Pump Maintenance in Glen Allen, VA 23060

March 28, 2024

“John Marshpund always does an amazing job on my heat pump and generator . Can always trust his advice and quality workmanship .”

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Heat Pump Maintenance in Richmond, VA 23221

March 18, 2024

“Punctual, thorough and very nice”

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Heat Pump Maintenance in Hanover, VA 23116

March 15, 2024

“Youssef did a great job and was very informative.”

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Heat Pump Maintenance in Powhatan, VA 23226

March 11, 2024

“Gabriel did my maintenance service today. He was prompt, professional, knowledgeable and very thorough I have relied on Howell’s for more than 30 years, thanks so much!”

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Heat Pump Maintenance in Ashland, VA 23005

March 8, 2024

“Mark is awesome! Friendly, polite, professional and thorough. Plus, my dog likes Mark so he must be a good person!”

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Heat Pump Maintenance in Ashland, VA 23005

March 8, 2024

“Mark is awesome! Friendly, polite, professional and thorough. Plus, my dog likes Mark so he must be a good person!”

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Heat Pump Maintenance in Lakeside, VA 23228

March 1, 2024

“Mr Kenny arrived within the time frame expected.He pwas polite and pleasant as well as professional. He was shown where the units were inside and outside of the j h piome,andthe thermostat and went to work. He kept me informed of what he was doing and the functioning of each unit ,also recommended that a…

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Heat Pump Maintenance in Henrico County, VA 23229

February 28, 2024

“Great job by Matt, very friendly, knowledgeable and courteous.”

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Heat Pump Maintenance in Ashland, VA 23005

February 27, 2024

“Technician was timely, polite, and answered all my questions”

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Heat Pump Maintenance in Henrico County, VA 23229

February 23, 2024

“Mark and his apprentice did an outstanding job. They were efficient and respectful of us and our home.”

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Heat Pump Maintenance in Powhatan, VA 23139

February 17, 2024

“We are always pleased with the service we receive from Howell’s. Mark arrived on time and finished our semi-annual maintenance in a timely manner. Mark was friendly and polite and informed us of his findings. Thank you!”

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Heat Pump Maintenance in Henrico County, VA 23075

February 15, 2024

“Youssef was very professional and did a thorough review of both units inside and out. His recommendations were spot on. Very pleased with this technician.”

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Heat Pump Maintenance in Hanover, VA 23116

February 12, 2024

“Mark was professional and listened to my comments and questions before he started and answered my concerns when he was done with the inspection. I appreciated his help!!”

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Heat Pump Maintenance in Hanover, VA 23059

February 8, 2024

“On time ! Experienced technician.”

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Heat Pump Replacement in Hanover, VA 23069

February 8, 2024

“Had a new heat pump installed and Phillip’s install team was amazing! They were prompt, communicative, explained every step, answered every question. I can’t say enough about their professionalism and respect. When my other unit goes out (shrug) I’ll absolutely call Howell’s and request Phillip’s team. 10/10. Would recommend to anyone and everyone.”

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Heat Pump Maintenance in Henrico County, VA 23233

January 30, 2024

“Very professional and knowledgeable!!”

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Heat Pump Maintenance in Henrico County, VA 23233

January 30, 2024

“Very professional and knowledgeable.”

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Heat Pump Maintenance in Henrico County, VA 23233

January 30, 2024

“Very professional and knowledgeable.”

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Heat Pump Maintenance in Henrico County, VA 23233

January 24, 2024

“I can not say enough good things about our experience with Ryan today. He was so professional and thorough. He explained everything he was doing and all the issues he found. We were so impressed with his knowledge and his willingness to patiently explain everything to us. Thank you to Howells for continuing excellent service…

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Heat Pump Maintenance in Chesterfield, VA 23838

January 22, 2024

“Technician was polite and courteous. Introduced himself (I forgot) and explained what he was going to do. Completed checkup and told me what he did and that the unit was working well.”

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Heat Pump Repair in Ashland, VA 23005

January 20, 2024

“John Marshpund fixed the noisy fan motor on my heat pump. He came out on a cold blustery day and completed the work in a timely and professional manner. Thanks John!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

January 15, 2024

“CL was great. Listened to my concerns, collaborated his suspicions with equipment inspections and explained the issue. He answered my questions so I fully understood. Very personable!”

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Heat Pump Maintenance in Henrico County, VA 23229

January 10, 2024

“Rodney delivers exemplary service in a calm and professional manner. He is very thorough and takes the time to explain any problems.”

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Heat Pump Repair in Ashland, VA 23005

January 10, 2024

“Howell’s is the best! We had a severe rain storm last night and lost power. This morning our downstairs heat pump was not working. After checking what I could, I called Howell’s for assistance. Within two (2) hours a service person, “CL” , was at our home. He discovered water had entered our crawl space…

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Heat Pump Maintenance in Henrico County, VA 23060

January 10, 2024

“Very nice employee, checked everything, answered all my questions, made sure we were satisfied, we were 100% satisfied. He can come anytime.”

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Heat Pump Maintenance in Hanover, VA 23116

January 8, 2024

“He was very knowledgeable and was thorough.”

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Heat Pump Maintenance in Ashland, VA 23005

January 5, 2024

“I have used Howell’s for about 30 years. They are wonderful from the technicians to the office staff. I always request Mark as my technician and he is professional, knowledgeable, courteous, and thorough. Sarah in the office is wonderful to work with and always responsive and courteous.”

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Heat Pump Maintenance in Glen Allen, VA 23060

January 4, 2024

“Your tech service people are the best! Today was our semi-annual checkup. Rodney checked both our units thoroughly. What a fine young man! It's a good feeling knowing our heat pumps are in good working order and we have nothing to worry about. Howell's Heating & Air are the best!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

January 4, 2024

“Gabe was very professional as well as pleasant. He explained everything and answered my questions. He should be listed as a choice for technician!!”

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Heat Pump Maintenance in Chesterfield, VA 23832

January 3, 2024

“Gabe was my tech. Very pleasant and professional. Explained everything he did, would highly recommend.”

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Heat Pump Maintenance in Henrico County, VA 23060

January 3, 2024

“We have been customers for years and keep a maintenance plan with Howell's. They are always on time and pleasant. They take the time to check everything. Our sons now use them for their service.”

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Heat Pump Maintenance in Richmond, VA 23238

January 2, 2024

“The technician did a very detailed job for the unit, he did maintenance and also changed out a circuit breaker so it can run more efficiently.”

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Heat Pump Maintenance in Manakin-Sabot, VA 23103

December 28, 2023

“Great job as always by Matthew! Thanks..”

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Heat Pump Maintenance in Richmond, VA 23220

December 21, 2023

“Ryan was very professional and courteous. Had to lug a 10-foot ladder up 3 flights and never complained.”

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Heat Pump Maintenance in Glen Allen, VA 23060

December 14, 2023

“New heat pump unit performance check. Matt gave me a report that the unit's performance was running good and everything checked out good.”

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Heat Pump Repair in Henrico County, VA 23238

December 12, 2023

“John was professional, knowledgeable and efficient. He listened to the problem and provided a solution.”

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Heat Pump Maintenance in Hanover, VA 23015

December 12, 2023

“Gabe did a great job and was pleasant and personable.”

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Heat Pump Maintenance in Henrico County, VA 23233

December 7, 2023

“Ryan could not have been more helpful, going above and beyond the minimum maintenance routine. He reminded me about replacing my air filter and showed me how to check how “clogged” it was. He installed a new filter for me. When Ryan removed the leaves underneath the compressor outside, he gave me maintenance suggestions about…

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Heat Pump Maintenance in Midlothian, VA 23113

December 7, 2023

“Rafe showed up in time & was very polite. He listened to our questions & showed us how to do things. It was a great experience!”

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Heat Pump Maintenance in Henrico County, VA 23230

December 6, 2023

“Youssef was extremely professional and punctual. He took the time to explain what was being done and was extremely courteous.”

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Heat Pump Repair in Short Pump, VA 23233

December 4, 2023

“Youssef was here this morning and so far the problem remains solved. He was very knowledgeable and professional.”

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Heat Pump Maintenance in Glen Allen, VA 23060

December 4, 2023

“Mark was friendly and extremely knowledgeable. He listened to my questions and answered them thoroughly. He was great as are most of the guys at Howell’s.”

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Heat Pump Repair in Manakin-Sabot, VA 23103

December 1, 2023

“Rodney is fantastic. Loved having him here. You can send Rodney to us anytime.”

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Heat Pump Installation in Henrico County, VA 23059

November 29, 2023

“Wonderful installation by Josh and Wayne. Everything was explained, they were courteous and professional.”

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Heat Pump Repair in Mechanicsville, VA 23116

November 29, 2023

“This is the first time I’ve had Matt to my house. He was prompt, professional and I appreciate all he did to get me back up and running. Thank you.”

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Heat Pump Repair in Manakin-Sabot, VA 23103

November 29, 2023

“Very professional, and knowledgeable! Great job!”

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Heat Pump Repair in Ashland, VA 23015

November 27, 2023

“Knowledgeable, friendly, fixed the problem quickly.”

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Heat Pump Replacement in Mechanicsville, VA 23111

November 22, 2023

“I had an old system removed and a new complete system installed. Myles & Victor did a very professional job. I couldn’t have asked for anything more. Quick and very knowledgeable.”

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Heat Pump Maintenance in Richmond, VA 23225

November 17, 2023

“Was pleasant and neat. Answered all my questions.”

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Heat Pump Maintenance in Henrico County, VA 23229

November 6, 2023

“Matt Banton was very helpful explaining how our new heat pump works. He is always friendly and professional. Thanks Matt!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

November 2, 2023

“Thank you for your exceptional service and professionalism.”

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Heat Pump Repair in Ashland, VA 23005

November 1, 2023

“Another great experience with Howells all attributed to CL Kenney, Senior Service Tech. I found CL’s diligence to his job and respect for his customer most comforting. Plus, he is cost conscious which is greatly appreciated. And a good source of information regarding problem and options to repair. Again, thank you Howell’s and CL Kenney…

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Heat Pump Maintenance in Henrico County, VA 23238

November 1, 2023

“I always request CL. He is prompt, friendly and courteous. He goes about his work in a professional and timely manner.”

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Heat Pump Repair in Ashland, VA 23005

October 31, 2023

“My upstairs unit was not putting out heat or cool. I called Howells and spoke with Stacey who scheduled someone to come out that day. I was lucky to get CL Kenney – he was great. He found the problem, gave me options on repairs, gave me good info regarding things to consider in making…

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Heat Pump Maintenance in Henrico County, VA 23060

October 16, 2023

“Ryan was on time, polite, and knowledgeable. Never had a bad experience with Howell’s.”

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Heat Pump Maintenance in Richmond, VA 23225

October 11, 2023

“Mark, and his partner Gabe, were great. Spent some time checking the system and got it running again—possible recycling problem with the new season. Thanx.”

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Heat Pump Installation in Short Pump, VA 23059

October 10, 2023

“Howell’s did an outstanding job installing our new heat pump. Josh, Wayne and Phillip were courteous and very knowledgeable. I highly recommend Howells’s for any kind of HVAC service!”

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Heat Pump Maintenance in Henrico County, VA 23233

October 9, 2023

“Youssef Makramalla did a great job, answered my questions and was thorough. Thank you for being so efficient.”

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Heat Pump Repair in Richmond, VA 23222

October 4, 2023

“Have nothing but great things to say about Rafe. Knowledgeable and courteous! Thank you!”

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Heat Pump Maintenance in Richmond, VA 23225

October 2, 2023

“Youssef arrived timely and service all 3 of my units. He explained what he found, what concerned him and worked diligently to get my units back in to tip top shape. Howells technicians are always polite and hard working.”

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Heat Pump Maintenance in Ashland, VA 23005

September 29, 2023

“Have always had a good experience with Howell’s and today was no exception as they performed routine maintenance on my heat pump. The technician, CL, was very knowledgeable and helpful with information. They also cleaned up very well.”

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Heat Pump Maintenance in Henrico County, VA 23150

September 29, 2023

“Howell’s service technicians are always responsive, friendly and helpful. They explain what they’re doing and what needs to be done in terms of maintaining my heat pump. I would recommend Howell’s Heating & Air.”

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Heat Pump Maintenance in Chester, VA 23831

September 21, 2023

“Matt is the most professional excellent service tech ever. Cheerful, efficient, drpendable, you name it. All first rate. So glad we switched to Howells. We love you guys.”

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Heat Pump Maintenance in Ashland, VA 23005

September 20, 2023

“What a lovely experience! Josiah Sexton did a great job with the maintenance of my heating and cooling systems. He was nice, patient, resourceful, and very knowledgeable. I felt like I have been treated honestly and competently. If possible, please assign him to my account for all future visits.”

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Heat Pump Repair in Richmond, VA 23225

September 19, 2023

“Matt was thorough in his review and assessment and confirmed our concern that the blower motor was bad …again. So we discussed options and Howells is getting quotes so we can make an informed decision.”

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Heat Pump Maintenance in Henrico County, VA 23229

September 19, 2023

“Very satisfied with adjustment to new heat pump.”

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Heat Pump Maintenance in Henrico County, VA 23229

September 19, 2023

“Matt Banton was here to fine-tune our new heat pump.”

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Heat Pump Maintenance in Hanover, VA 23116

September 6, 2023

“Rodney is very professional and always pleasant when he performs our heat pump inspections. Respected our property. Informed us what he was checking and when he was finished, updated us on the status of our system, and if any service was needed. Thanks for great service.”

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Heat Pump Maintenance in Henrico County, VA 23060

September 1, 2023

“Technician did a great job. Very helpful and friendly”

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Heat Pump Maintenance in Mechanicsville, VA 23111

August 25, 2023

“Howell’s team did an excellent job doing routine maintenance on my heat pump and installing a smart thermostat. Technician took his time and was thorough. He even replaced some wiring that was defective. First time doing maintenance on my 9 yr old heat pump. Works even better now.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

August 23, 2023

“I have been a comfort customer for years and would recommend Howell’s to you for your HVAC needs. The people at Howells are professional, capable and helpful.”

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Heat Pump Maintenance in Glen Allen, VA 23060

August 22, 2023

“Awesome service as always. Always professional, friendly and if there is an issue always explain so I can understand the problem. I have been with Howell’s for 50 years and will never change. Thanks for the excellent service from all of the technicians”

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Heat Pump Maintenance in Henrico County, VA 23060

August 22, 2023

“Mark Vella was very sweet and personable. He was very thorough in the maintenance on Heat Pump and generator. Have used Howell’s for years and always satisfied .”

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Heat Pump Maintenance in Ashland, VA 23005

August 21, 2023

“Victor did a thorough and professional job of preventive maintenance on our two heat pumps.”

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Heat Pump Repair in Hanover, VA 23192

August 16, 2023

“Found the problem and fixed it in no time.”

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Heat Pump Maintenance in Ashland, VA 23005

August 15, 2023

“Very professional, very thorough and courteous”

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Heat Pump Maintenance in Midlothian, VA 23112

August 11, 2023

“As always, a wonderful experience with Howell’s. Your technicians are kind, knowledgeable and professional and they do an excellent job. I appreciate you all.”

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Heat Pump Maintenance in Ashland, VA 23116

August 8, 2023

“Josiah was very thorough, he explained everything very well and any issues he brought to my attention. 5 stars all the way.”

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Heat Pump Maintenance in Glen Allen, VA 23059

August 4, 2023

“Rodney was courteous, knowledgeable, and professional. A great asset to your company.”

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Heat Pump Maintenance in Richmond, VA 23222

August 3, 2023

“Josiah did a great job! He was very thorough and communicated well throughout the maintenance process. I would definitely use Josiah again.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

August 3, 2023

“Arrived early and completed his work in a timely manner.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

July 25, 2023

“Migdael was very professional and gave a full report. He gave extra attention to detail! As always I feel in good hands with your company”

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Heat Pump Maintenance in Mechanicsville, VA 23116

July 25, 2023

“Rodney Jones Jr. Came to out to do our six month maintenance. Excellent service!!! Once he finished up, he explained all he had done.”

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Heat Pump Maintenance in Henrico County, VA 23229

July 25, 2023

“Josiah was great, very friendly, courteous and knowledgable. I would gladly request him for service on our heat pump unit again.”

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Heat Pump Maintenance in Hanover, VA 23059

July 21, 2023

“Rodney was timely and super nice. Repair was quick and he explained our options.”

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Heat Pump Repair in Glen Allen, VA 23060

July 18, 2023

“Brandon was very professional. He took care of my problem and made sure I was satisfied. He also gave me an immediate estimate on a new heat pump.”

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Heat Pump Maintenance in Henrico County, VA 23150

July 10, 2023

“Technician was very thorough and explained everything he did. He was right on time arriving.”

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Heat Pump Maintenance in Ashland, VA 23005

July 7, 2023

“Mark was our service technician. I always request Mark. He is professional, courteous, knowledgeable, and friendly. He does a great job with the PM’s. Sarah in the service department is great to work with. She is courteous, professional, and knowledgeable. I have used Howell’s for about 25 years and appreciate their employees and the job…

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Heat Pump Maintenance in Ashland, VA 23005

June 29, 2023

“Mark’s service visit was exemplary!”

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Heat Pump Repair in Hanover, VA 23059

June 23, 2023

“On time, professional, polite. Thank you Matthew Banton for going above and beyond to get us cool!”

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Heat Pump Maintenance in Hanover, VA 23047

June 1, 2023

“Mat was very professional and friendly. He has been maintaining my heat pumps for years and I trust him completely. He’s always cheerful and answers any questions”

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Heat Pump Maintenance in Midlothian, VA 23113

June 1, 2023

“Joshia was an excellent technician! Very polite and helpfully knowledgeable.”

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Heat Pump Maintenance in Henrico County, VA 23229

May 23, 2023

“As always, great timely service. Rodney was wonderful.”

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Heat Pump Repair in Henrico County, VA 23228

May 19, 2023

“The technician called me and reviewed the potential problem he observed and explained my options. I appreciated his frankness and reasons for performing the repair which would save me money and inconvenience later.”

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Heat Pump Repair in Richmond, VA 23222

May 17, 2023

“Repair technician was polite and courteous. He also provided excellent service and advised me on the kind of filter I need for the unit. Will definitely call on Howells again!”

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Heat Pump Maintenance in Richmond, VA 23225

May 8, 2023

“Efficient service & very pleasant”

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Heat Pump Repair in Ashland, VA 23192

May 5, 2023

“Matt Banton was the service technician that completed repairs to our HVAC unit. He was extremely professional and committed to completing the repairs. His ability to troubleshoot and eventually come to resolution was excellent. Matt ensured we understood every issue every step of the way and we felt he had our best interest in mind.…

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Heat Pump Maintenance in Mechanicsville, VA 23111

April 25, 2023

“Everything went well. Tech explained problem found and cost to repair.”

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Heat Pump Maintenance in Ashland, VA 23005

April 24, 2023

“Mark was great – professional, polite, efficient and helpful with my questions.”

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Heat Pump Maintenance in Hanover, VA 23116

April 6, 2023

“Neal was friendly and quickly diagnosed the issue – would recommend him and Howell’s to others for service”

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Heat Pump Maintenance in Henrico County, VA 23233

March 30, 2023

“Matt took his time checking out our units and even cleaned our filter. He answered all my questions concerning other products. We are very satisfied with the attention he gave to our system.”

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Heat Pump Maintenance in Midlothian, VA 23113

March 28, 2023

“Very happy to meet Matt Bennett for the first time. Very pleasant, very thorough and efficient. Look forward to having him as my service rep and to working with him in the future.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

March 15, 2023

“I have always felt confident in the solutions to findings during maintenance checkups prepared by Rodney Jones. Extremely pleased with this young man.”

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Heat Pump Repair in Mechanicsville, VA 23111

March 10, 2023

“Matt came out yesterday & shared with us that we needed a new motor, or the entire unit replaced. A radiator was dropped off for us,, & Howells called & scheduled an appt. for this afternoon. Matt was on time, pleasant, informative, & competent. He had heat restored within an hour. Thank you!”

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Heat Pump Maintenance in Goochland, VA 23103

March 10, 2023

“Great service visit by Matt. Full inspection with no issues.”

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Heat Pump Maintenance in Mechanicsville, VA 23116

March 6, 2023

“Rodney arrived on time. He explained what the six-month maintenance check includes. When completed Rodney explained what he did and updated us on the status of our system. Cleaned everything up when finished and is always pleasant during the visit. Scheduled next six-month checkup. Thanks”

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Heat Pump Maintenance in Richmond, VA 23221

March 2, 2023

“Mark was timely, thorough and a really nice guy!”

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Heat Pump Maintenance in Mechanicsville, VA 23116

February 28, 2023

“Ryan Pratt did a good job. Kept me informed”

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Heat Pump Maintenance in Richmond, VA 23220

February 24, 2023

“Did a great job”

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Heat Pump Maintenance in Midlothian, VA 23112

February 21, 2023

“The people at Howell’s are kind, thoughtful, and are masterful at their work. Since I’ve been with Howell’s, I have confidence that my system will be well maintained and the technicians are extremely competent and always leave my system in great order. I appreciate how they explain things to me when necessary. I have peace…

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Heat Pump Maintenance in Powhatan, VA 23139

February 17, 2023

“Matt arrived on time and completed our maintenance service. He is always very polite and friendly. We appreciate the service.”

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Heat Pump Repair in Ashland, VA 23005

February 16, 2023

“Howells was able to provide same day service to replace my outside fan unit. They arrived timely, actually had a replacement motor on their service truck, diagnosed and fixed it within 1.5 hrs. Always have had good reliable service from Howells.”

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Heat Pump Maintenance in Glen Allen, VA 23059-4532

February 15, 2023

“John was on time for the appointment and was very knowledgeable about my system. He thoroughly checked out the equipment and cleaned the drain. He was happy to answer any questions I had which made me comfortable with his expertise. I felt confident that my unit is now in top operating condition . John is…

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Heat Pump Maintenance in Mechanicsville, VA 23111

February 14, 2023

“Josiah Sexton was very personable and professional. I hope he can return when we need service.”

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Heat Pump Maintenance in Glen Allen, VA 23060

February 9, 2023

“Ryan was professional, polite and friendly. He seemed extremely knowledgeable about the unit and his work.”

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Heat Pump Repair in Henrico County, VA 23059

February 6, 2023

“C. L. was great as usual. He fixed our problem and is so good at explaining everything we need to know. Made suggestions on what temperature to keep our heat on to not tax our units efficiency. Always friendly and professional! Thanks C. L.”

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Heat Pump Repair in Glen Allen, VA 23059

February 3, 2023

“Matt Banton came out today. I had called for the 6 mos maintenance then realized my heat pump was acting up. . he got us up and running in under 2 hrs.. very nice and knowledgeable. And thank you Howell’s for having someone come out today !! You are the best!!”

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Heat Pump Maintenance in Ashland, VA 23005

December 26, 2022

“Mark was very helpful”

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Heat Pump Repair in Henrico County, VA 23150

December 12, 2022

“Howells was so responsive when I called to get my elderly father’s heat pump fixed. They took care of everything in 1 day so my gather had heat. Temps were 30 degrees so it was imperative that the heat pump get fixed quickly. Matt (service tech) was very thorough And patient and thoughtful. Thank you!”

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Heat Pump Maintenance in Henrico County, VA 23233

December 1, 2022

“Ryan was great! He found an issue in the crawl space and explained everything thoroughly. He immediately called for back-up as a second opinion and once again, kept me informed on everything. Spenser came and like Ryan, was courteous and very thorough. Great service as always!”

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Heat Pump Maintenance in Henrico County, VA 23238

December 1, 2022

“Excellent service and great team! Checked all units and got working with highest efficiency.”

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Heat Pump Repair in Manakin-Sabot, VA 23103

November 21, 2022

“The tech was polite, neat and found the problem and had it fixed quickly. Please send him back in the future.”

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Heat Pump Maintenance in Richmond, VA 23222

November 18, 2022

“John & apprentice Ryan were great! First arrived right at appointed time maybe couple of minutes early and were ready to go with booties over their outdoor shoes to not track inside anytime they came in and out. I really appreciated that without having to ask! Made sure my system was running correctly and answered…

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Heat Pump Maintenance in Mechanicsville, VA 23116

November 17, 2022

“Great job.”

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Heat Pump Maintenance in Richmond, VA 23238

November 16, 2022

“Bradley arrived right on time and handled all the different systems in our house thoroughly and efficiently. Our heat pump needed a new part which he had and installed on the spot. We had always had Tony in the past, and were sad he had retired, but Bradley was great and now we hope we…

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Heat Pump Maintenance in Mechanicsville, VA 23116

November 15, 2022

“Howells is the best! We’ve used them for semi-annual maintenance for 8 years. Very professional and reasonably priced. In particular we are extremely pleased with Spencer’s service.”

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Heat Pump Maintenance in Henrico County, VA 23228

November 2, 2022

“Mike did a through maintenance inspection and also cleaned the air exchanger. Very personable and caring!!”

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Heat Pump Repair in Powhatan, VA 23139

October 26, 2022

“Excellent service. Very satisfied. Highly recommend this company”

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Heat Pump Maintenance in Mechanicsville, VA 23116

October 23, 2022

“John has been servicing our systems for many years and has always done an excellent job. He is prompt and very professional. It is a pleasure to work with him.”

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Heat Pump Maintenance in Richmond, VA 23135

October 18, 2022

“Tony was very professional. I understand he is retiring and will be missed by many of his customers.”

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Heat Pump Maintenance in Henrico County, VA 23233

October 10, 2022

“Matt and his assistant are so nice and thorough.”

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Heat Pump Maintenance in Henrico County, VA 23228

October 7, 2022

“HAVE BEEN WITH THIS COMPANY FOR MANY YEARS. ALWAYS GOOD SERVICE. MARK HAS SERVICED MY HEAT PUMP FOR SEVERAL YEARS & I HAVE NEEN VERY PLEASED WITH HIS SERVICE. AS, I AM MOVING TO ANOTHER PLACE IN THE CITY…….WILL MISS ALL THE HELP & CONSIDERATION THAT THIS COMPANY HAS SHOWN ME WITH RESPECT & DIGNITY.…

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Heat Pump Maintenance in Bon Air, VA 23235

October 2, 2022

“Carrington Kenney is a professional service technician. He provides excellent professional service and explains the work he has done. He has performed the semi-annual precision tune-up on the heat pump for a number of years and resolved several issues.”

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Heat Pump Maintenance in Ashland, VA 23015

September 30, 2022

“As always John with Howells is a treat to have for our maintenance. He takes his time and explains all he is doing. We just got a whole house generator and we are happy he will be our contact for that too. Thank you for the great customer service.”

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Heat Pump Repair in Ashland, VA 23005

September 23, 2022

“Technician arrived on time and provided excellent repair leveling our heat pump as requested.”

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Heat Pump Maintenance in Henrico County, VA 23228-1336

September 16, 2022

“Brad did a great job and was personable.thanks for all you all do”

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Heat Pump Maintenance in Mechanicsville, VA 23116

September 14, 2022

“It is always an awesome experience to have Rodney Jones come to my house for maintenance. Very professional and courteous.”

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Heat Pump Maintenance in Glen Allen, VA 23060

September 9, 2022

“Matt is always great. He is friendly, on time and always good at what he does!”

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Heat Pump Maintenance in Henrico County, VA 23228

August 31, 2022

“Your service rep was courteous and on time.He checked leak that I called about day before coming from inside unit which turned out to be condensation /clogged drain and also did a regular maintenance check which had been earlier scheduled for 9/8/22 .He kept me informed of everything he was doing and the results.He also…

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Heat Pump Maintenance in Glen Allen, VA 23060

August 22, 2022

“Jason was polite, professional, and he answered all my questions. He did an excellent job representing your company.”

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Heat Pump Maintenance in Goochland, VA 23103

August 11, 2022

“Good job!”

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Heat Pump Repair in Henrico County, VA 23238

August 2, 2022

“Great job diagnosing the issue and fixing correctly.”

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Heat Pump Maintenance in Mechanicsville, VA 23111

July 8, 2022

“Bradley did a good job and did not try to sell me things that I did not need.”

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Heat Pump Maintenance in Henrico County, VA 23060

June 30, 2022

“Tony was very good , he took his time not rushing anything but doing it correctly, afterwards he explained everything he did and how the system was doing”

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Heat Pump Repair in Richmond, VA 23225

June 29, 2022

“CL was professional, quickly diagnosed the issue, fixed it and had our AC back working.”

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Heat Pump Maintenance in Hanover, VA 23024

June 28, 2022

“Bradley always does a great job. We have had no problems with the hvac since howells installed the system and Bradley does all the maintenance.”

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Heat Pump Install in Richmond, VA 23173

February 21, 2022

We have used Howell’s for years. They have put a new heat pump in our old house and the house we are in now. We have always signed up for their maintenance twice a year. The individuals that have come have been very professional and knowledgeable. They go about doing their work, but will always…

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