Testimonials – Gas Furnaces Articles

Gas Furnace Maintenance in Henrico County, VA 23238

May 18, 2024

“Ricky Jimenez was excellent! It was very customer focused and willing to answer all questions and explain how he was maintaining our heat pump and furnace. He expressed a few times Howell's goal is to ensure that it's customer's systems are well maintained and customers are happy. This was refreshing to hear and assured us…

Continue Reading

Gas Furnace Repair in Glen Allen, VA 23060

April 22, 2024

“Matt was exceptional, trouble shooted the problem and had it fix in 30 minutes, I continue to be very happy with Howell’s and their quick response. Great overall job, thank you Matt!!!”

Continue Reading

Gas Furnace Maintenance in Ashland, VA 23005

April 3, 2024

“Ricky Jimenez came today. He was great! He called ahead, came when he said he would, checked everything inside & out, and then got me to work on time. He also set up my next visit ahead of time, which was nice. I highly recommend Howell’s and their quality technicians.”

Continue Reading

Gas Furnace Repair in Midlothian, VA 23113

March 30, 2024

“I had to schedule a service call on a Saturday for a faulty gas furnace. I called the Howell’s office and the associate there took my info and said she would contact the service technician ASAP. Within 10-15 minutes I received a call from Tim Pace, he introduced himself, asked some questions about the issue,…

Continue Reading

Gas Furnace Repair in Midlothian, VA 23113

March 30, 2024

“I had to schedule a service call on a Saturday for a faulty gas furnace. I called the Howell’s office and the associate there took my info and said she would contact the service technician ASAP. Within 10-15 minutes I received a call from Tim Pace, he introduced himself, asked some questions about the issue,…

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23225

February 27, 2024

“Matt was great. Very personable, efficient, and capable. Best of all, no repairs needed!”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23238

February 22, 2024

“I have used Howell's for over 25 years and they do a great job for maintenance on my AC and gas heater. Great company.”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23294

February 14, 2024

“Gabriel was the technician… he’s not listed in the choices . He was efficient, explained what he did and was very courteous. Thank you!”

Continue Reading

Gas Furnace Maintenance in Glen Allen, VA 23059

January 31, 2024

“Mark and Josh(?) did a great job with maintenance. They checked out a problem that surfaced with a furnace and reported the options if something fails. Mark was personable and showed an expertise in servicing our units. Thank you, Howells”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23116

January 23, 2024

“Ricardo came out to inspect a house we were under contract for that had just been serviced by another company a week earlier. He found a cracked heat exchanger and an air conditioning unit that was Frankensteined together. He was polite, thorough, and frankly quite possibly saved our lives. If we had trusted the other…

Continue Reading

Gas Furnace Repair in Hanover, VA 23116

January 15, 2024

“Very knowledgeable. Took the time to explain what he was doing”

Continue Reading

Gas Furnace Repair in Hanover, VA 23116

January 15, 2024

“Very knowledgeable. Took the time to explain what he was doing”

Continue Reading

Gas Furnace Repair in Midlothian, VA 23113

January 15, 2024

“Ricky is an excellent Howell's representative. He is an effective communicator, a very knowledgeable and skilled professional, and always brings a positive attitude. Thanks!”

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23226

January 15, 2024

“Excellent as always”

Continue Reading

Gas Furnace Maintenance in Midlothian, VA 23112

January 10, 2024

“It is so nice to have help when it is needed! Matt and his apprentice were attentive to our concerns and did a thorough evaluation of our furnace. We feel confident with the plan that Matt suggested as we move forward. Thank you for your help!”

Continue Reading

Gas Furnace Maintenance in Midlothian, VA 23112

January 10, 2024

“It is so nice to have help when it is needed! Matt and his apprentice were attentive to our concerns and did a thorough evaluation of our furnace. We feel confident with the plan that Matt suggested as we move forward. Thank you for your help!”

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23229

January 9, 2024

“Youssef was on time, very polite and considerate. Very professional. I highly recommend.”

Continue Reading

Gas Furnace Maintenance in Ashland, VA 23005

January 3, 2024

“Mark was on time, professional, and efficient. He, like all of the professionals at Howell's that I have met, is committed to excellence.”

Continue Reading

Gas Furnace Maintenance in Midlothian, VA 23113

December 27, 2023

“Youssef is an outstanding professional technician, showed, explained and fixed an issue in crawl space.”

Continue Reading

Gas Furnace Replacement in Richmond, VA 23225

December 22, 2023

“Continued great service.”

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23225

December 18, 2023

“CL did a great job. Was courteous and task oriented b”

Continue Reading

Gas Furnace Repair in Midlothian, VA 23113

December 18, 2023

“Rafe did an excellent job of isolating and solving my issue. He was on-time, friendly and knowledgeable and got right to work when he arrived. Many thanks to Rafe and Howell’s Heating and Air for the excellent work!”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23126

December 18, 2023

“Knowledgeable fans friendly”

Continue Reading

Gas Furnace Maintenance in Chester, VA 23831

December 15, 2023

“Mark was very polite & knowledgeable. Performed this job efficiently & answered every question. Highly recommend this technician !”

Continue Reading

Gas Furnace Replacement in Richmond, VA 23223

December 15, 2023

“My HVAC was recently replaced by Howell (they installed original unit) and even though the install went very smoothly without a hitch there was problem with the comfort level. Today, Phillip, came out and made it all better. I have been a very happy customer of Howells since 2005 and think both the office staff…

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23236

December 6, 2023

“Matt was a professional as well as a pleasant person. Explained the tests/observations well.”

Continue Reading

Gas Furnace Repair in Henrico County, VA 23229

December 1, 2023

“Matt came and fixed my heating issue in fifteen minutes (it was a loose wire) he is amazing!!! Josh was with him and he was in training, but very nice!!! Thanks, Matt and I appreciate you!!! Merry Christmas❤️❤️ “

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23238

November 23, 2023

“Matt is a real professional every time and very friendly. We enjoy having Matt service our system.”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23116

November 15, 2023

“Timely, courteous and thorough!”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23111

October 18, 2023

“Serviced both gas furnace and generator. Polite and answered questions. Seem to do a thorough job!”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23233

October 18, 2023

“Another outstanding service visit by C L Kenny! He can always be expected to go above & beyond and is truly an asset to Howell’s. I am so fortunate to have him service my HVAC system & very much appreciate his advice.”

Continue Reading

Gas Furnace Maintenance in Manakin-Sabot, VA 23103

October 12, 2023

“Pleasure meeting Matt. He did a great job. Thank you.”

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23221

October 9, 2023

“Just had my semi-annual maintenance done today in my gas furnace. Howell’s installed it 25 years ago and it still is in great condition. We rarely if ever have a problem with it and I am sure that is because of the regular maintenance. I have used Howell’s for 40 years and wouldn’t consider a…

Continue Reading

Gas Furnace Repair in Henrico County, VA 23231

October 6, 2023

“Very knowledgeable and very nice!”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23233

October 4, 2023

“CL is always awesome! Howell’s is a well run great company with great well trained techs like CL.”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23111

September 19, 2023

“Ryan did a great job. Very satisfied with him and his work.”

Continue Reading

Gas Furnace Repair in Glen Allen, VA 23060

September 13, 2023

“CL did a great job. He was very professional, knowledgeable and friendly. Thank you!”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23060

August 8, 2023

“Josiah did a great job and was very friendly and professional. Please send him again next time.”

Continue Reading

Gas Furnace Repair in Henrico County, VA 23229

July 17, 2023

“Rodney correctly diagnosed an ongoing problem. He was prompt and professional and a pleasure to know.”

Continue Reading

Gas Furnace Repair in Henrico County, VA 23229

May 27, 2023

“This was the first time meeting Matt Bennett as this was an emergency service. He was very thorough and explained some options for us to consider for our problem. He was polite and professional and it was a pleasure to meet him.”

Continue Reading

Gas Furnace Repair in Glen Allen, VA 23059

April 7, 2023

“Matt is a very good spirit and a great employee. He is very knowledgeable and had valuable information. Thank you.”

Continue Reading

Gas Furnace Repair in Henrico County, VA 23059

March 15, 2023

“Quick,reliable service. Always a pleasure to deal with knowledgeable technician! Spenser is great.”

Continue Reading

Gas Furnace Repair in Henrico County, VA 23229

February 23, 2023

“C.L. was very thorough and professional and respectful. It was a pleasure meeting him and appreciate his advice.”

Continue Reading

Gas Furnace Repair in Henrico County, VA 23229

February 19, 2023

“Noticed a burning smell from the vents. C.J. arrived quickly on a Saturday afternoon and did a safety check. Very professional service.”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23059

February 8, 2023

“Joe Sexton did a fine job. He was on time, very courteous and presented well. He explained everything he was doing and was very knowledgeable/ Please schedule Joe for my next service call. P.S. I have been using Howell’s for 36 years and have always been treated fairly and with respect.”

Continue Reading

Gas Furnace Repair in Mechanicsville, VA 23116

December 24, 2022

“Hill Downstairs heat went out the night before Christmas Eve. Called Howells around 8:00 PM and left message. On return call, I was told that they had been flooded with calls due to the wind and cold weather, which was at totally understandable, but could be at my house around noon the next day. C.L.…

Continue Reading

Gas Furnace Maintenance in Chesterfield, VA 23832

November 30, 2022

“The technician was on time, very professional and pleasant. He seemed very knowledgeable and answered our questions thoroughly. We were also pleased that the office called to see if the technician could come earlier than planned. We will be using Howell’s again.”

Continue Reading

Gas Furnace Maintenance in Chesterfield, VA 23832

November 30, 2022

“The technician was on time, very professional and pleasant. He seemed very knowledgeable and answered our questions thoroughly. We were also pleased that the office called to see if the technician could come earlier than planned. We will be using Howell’s again.”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23231

November 25, 2022

“Mark came to my 55 and Above home last Monday and was prompt as usual. He is always so nice and offers to help me in any way he can while he’s here. When he was in the attic, servicing my gas furnace, I asked him to bring down a fall wreath when he finished.…

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23059

November 24, 2022

“Howell’s has taken care of our equipment since the initial installation 15 years ago. They keep it in great condition and the service is very good … friendly, capable, on time.”

Continue Reading

Gas Furnace Maintenance in Midlothian, VA 23236

November 10, 2022

“Spenser seemed to know what he was doing and performed maintenance as expected to my furnace and heat pump. This is my first experience with Spenser so I cannot rate him higher than average on his first visit. He responded well to all of my questions and I would be pleased to have him on…

Continue Reading

Gas Furnace Maintenance in Midlothian, VA 23113

November 2, 2022

“Working with Bradley was a pleasure! He is very knowledgeable, highly skilled, and customer focused.”

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23220

October 26, 2022

“Matt Bennett and his asst Donavon were on time, courteous and efficient. They replaced a thermostat and finished my annual heat checkup. I am very comfortable with them and the work they did. Hope they’ll come back when my ac checkup is due – if they work on those too!”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23116

October 21, 2022

“Service technician Matt Banton has been servicing my HVAC system for a few years now. He is very knowledgeable and doesn’t mind me asking questions. He knows what he’s doing and if he feels confident that everything checks out according specs, then I know the job was done right. Thank you Matt!”

Continue Reading

Gas Furnace Maintenance in Midlothian, VA 23114

October 21, 2022

“Very satisfied”

Continue Reading

Gas Furnace Repair in Henrico County, VA 23059

October 20, 2022

“Matt arrived as expected and got right to work. He repaired the issue and showed me photos of what he had found and how he fixed it. Matt made sure everything was working properly and that I didn’t have any questions before he left. I would not hesitate to recommend Howell to my friends.”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23238

October 19, 2022

“Rodney did a very thorough maintenance on my gas furnace. He even video taped it to show me what he checked and serviced. He was very polite and professional. He even called for my Spring service to be scheduled. I would highly recommend Howell’s for your HVAC needs.”

Continue Reading

Gas Furnace Maintenance in Richmond, VA 23225

October 19, 2022

“Bradley was friendly, courteous and efficient.”

Continue Reading

Gas Furnace Installation in Henrico County, VA 23233

October 17, 2022

“Matt provided a superior experience just as he did previously.”

Continue Reading

Gas Furnace Maintenance in Goochland, VA 23103

October 17, 2022

“Very Pleased with Service”

Continue Reading

Gas Furnace Maintenance in Short Pump, VA 23059

October 13, 2022

“Excellent service. Mark was thorough and gave us a a summary of work performed”

Continue Reading

Gas Furnace Installation in Henrico County, VA 23233

October 12, 2022

“Very knowledgeable and thorough. Friendly;?good natured! Explained what he was doing and why as he worked through his process. Hope I can request him specifically next time—if there is a next time!”

Continue Reading

Gas Furnace Maintenance in Glen Allen, VA 23059

October 11, 2022

“Bradley was great! Fast, efficient and informative. Very polite too!”

Continue Reading

Gas Furnace Maintenance in Henrico County, VA 23059

October 8, 2022

“John has been my technician for over 12 years. Knows his equipment & customers, friendly, knowledgeable & does not hesitate to make any recommendations if needed. Howell’s is not one of those companies that encourages up selling on regular calls. Would not be without an annual maintenance contract – I consider it an investment in…

Continue Reading

Gas Furnace Repair in Chester, VA 23836

October 4, 2022

“Repair appointment schedule promptly. Notification of rep was texted in advance. Reps were very personable and found the problem. They corrected the problem and had heat working quickly. Recommended replacement part and pricing if it does it again. Very satisfied on how quickly everything was resolved.”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23111

October 4, 2022

“Jon (Matt) is always great – clean, polite, thorough.”

Continue Reading

Gas Furnace Maintenance in Ashland, VA 23116

October 3, 2022

“Very reliable and showed up on time – courteous and helpful putting furniture back in front of furnace. Just recently switched to Howells from a competitor after 18 years.”

Continue Reading

Gas Furnace Maintenance in Glen Allen, VA 23059

September 27, 2022

“Rodney services our unit twice a year. Very friendly and professional. Always on time and completes inspection/ tuneup promptly. See you in March for the next scheduled tuneup.”

Continue Reading

Gas Furnace Maintenance in Goochland, VA 23238

September 23, 2022

“John is always punctual, courteous, friendly, and concerned about his customer.”

Continue Reading

Gas Furnace Maintenance in Mechanicsville, VA 23116

September 18, 2022

“Matt arrived and promptly replaced the leaking gas pipe line through the foundation while VNG was replacing their equipment. Matt has serviced our HCAC equipment in past years is most efficient, prompt and friendly. He is a valuable asset to your company.”

Continue Reading

Gas Furnace Repair in Glen Allen, VA 23059

June 30, 2022

“C.L did an excellent job. I was very impressed with his knowledge. He answered all my questions relating to my serious issue and even offered to explain related issues that I did not think to ask. He performed his job in great detail He even offered to fix the front storm door spring hinge that…

Continue Reading

Heating Repair in Glen Allen, VA 23058

January 3, 2022

In a nutshell, we are long time customers of Howell’s. The most recent experience says it all. Email to website at 11:30pm on the first frigid night-Help! Heat not working correctly! Return call from office at 7:15am. Technician at 8:30am. Toasty warm by 10:00am. Kind & professional employees. There is no room on our go-to…

Continue Reading