Testimonials – Gas Furnaces Articles
“This was the first time meeting Matt Bennett as this was an emergency service. He was very thorough and explained some options for us to consider for our problem. He was polite and professional and it was a pleasure to meet him.”
Continue Reading“Matt is a very good spirit and a great employee. He is very knowledgeable and had valuable information. Thank you.”
Continue Reading“Quick,reliable service. Always a pleasure to deal with knowledgeable technician! Spenser is great.”
Continue Reading“C.L. was very thorough and professional and respectful. It was a pleasure meeting him and appreciate his advice.”
Continue Reading“Noticed a burning smell from the vents. C.J. arrived quickly on a Saturday afternoon and did a safety check. Very professional service.”
Continue Reading“Joe Sexton did a fine job. He was on time, very courteous and presented well. He explained everything he was doing and was very knowledgeable/ Please schedule Joe for my next service call. P.S. I have been using Howell’s for 36 years and have always been treated fairly and with respect.”
Continue Reading“Hill Downstairs heat went out the night before Christmas Eve. Called Howells around 8:00 PM and left message. On return call, I was told that they had been flooded with calls due to the wind and cold weather, which was at totally understandable, but could be at my house around noon the next day. C.L.…
Continue Reading“The technician was on time, very professional and pleasant. He seemed very knowledgeable and answered our questions thoroughly. We were also pleased that the office called to see if the technician could come earlier than planned. We will be using Howell’s again.”
Continue Reading“The technician was on time, very professional and pleasant. He seemed very knowledgeable and answered our questions thoroughly. We were also pleased that the office called to see if the technician could come earlier than planned. We will be using Howell’s again.”
Continue Reading“Mark came to my 55 and Above home last Monday and was prompt as usual. He is always so nice and offers to help me in any way he can while he’s here. When he was in the attic, servicing my gas furnace, I asked him to bring down a fall wreath when he finished.…
Continue Reading“Howell’s has taken care of our equipment since the initial installation 15 years ago. They keep it in great condition and the service is very good … friendly, capable, on time.”
Continue Reading“Spenser seemed to know what he was doing and performed maintenance as expected to my furnace and heat pump. This is my first experience with Spenser so I cannot rate him higher than average on his first visit. He responded well to all of my questions and I would be pleased to have him on…
Continue Reading“Working with Bradley was a pleasure! He is very knowledgeable, highly skilled, and customer focused.”
Continue Reading“Matt Bennett and his asst Donavon were on time, courteous and efficient. They replaced a thermostat and finished my annual heat checkup. I am very comfortable with them and the work they did. Hope they’ll come back when my ac checkup is due – if they work on those too!”
Continue Reading“Service technician Matt Banton has been servicing my HVAC system for a few years now. He is very knowledgeable and doesn’t mind me asking questions. He knows what he’s doing and if he feels confident that everything checks out according specs, then I know the job was done right. Thank you Matt!”
Continue Reading“Very satisfied”
Continue Reading“Matt arrived as expected and got right to work. He repaired the issue and showed me photos of what he had found and how he fixed it. Matt made sure everything was working properly and that I didn’t have any questions before he left. I would not hesitate to recommend Howell to my friends.”
Continue Reading“Rodney did a very thorough maintenance on my gas furnace. He even video taped it to show me what he checked and serviced. He was very polite and professional. He even called for my Spring service to be scheduled. I would highly recommend Howell’s for your HVAC needs.”
Continue Reading“Bradley was friendly, courteous and efficient.”
Continue Reading“Matt provided a superior experience just as he did previously.”
Continue Reading“Very Pleased with Service”
Continue Reading“Excellent service. Mark was thorough and gave us a a summary of work performed”
Continue Reading“Very knowledgeable and thorough. Friendly;?good natured! Explained what he was doing and why as he worked through his process. Hope I can request him specifically next time—if there is a next time!”
Continue Reading“Bradley was great! Fast, efficient and informative. Very polite too!”
Continue Reading“John has been my technician for over 12 years. Knows his equipment & customers, friendly, knowledgeable & does not hesitate to make any recommendations if needed. Howell’s is not one of those companies that encourages up selling on regular calls. Would not be without an annual maintenance contract – I consider it an investment in…
Continue Reading“Repair appointment schedule promptly. Notification of rep was texted in advance. Reps were very personable and found the problem. They corrected the problem and had heat working quickly. Recommended replacement part and pricing if it does it again. Very satisfied on how quickly everything was resolved.”
Continue Reading“Jon (Matt) is always great – clean, polite, thorough.”
Continue Reading“Very reliable and showed up on time – courteous and helpful putting furniture back in front of furnace. Just recently switched to Howells from a competitor after 18 years.”
Continue Reading“Rodney services our unit twice a year. Very friendly and professional. Always on time and completes inspection/ tuneup promptly. See you in March for the next scheduled tuneup.”
Continue Reading“John is always punctual, courteous, friendly, and concerned about his customer.”
Continue Reading“Matt arrived and promptly replaced the leaking gas pipe line through the foundation while VNG was replacing their equipment. Matt has serviced our HCAC equipment in past years is most efficient, prompt and friendly. He is a valuable asset to your company.”
Continue Reading“C.L did an excellent job. I was very impressed with his knowledge. He answered all my questions relating to my serious issue and even offered to explain related issues that I did not think to ask. He performed his job in great detail He even offered to fix the front storm door spring hinge that…
Continue ReadingIn a nutshell, we are long time customers of Howell’s. The most recent experience says it all. Email to website at 11:30pm on the first frigid night-Help! Heat not working correctly! Return call from office at 7:15am. Technician at 8:30am. Toasty warm by 10:00am. Kind & professional employees. There is no room on our go-to…
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