Testimonials – Air Conditioning Articles

Air Conditioner Maintenance in Henrico County, VA 23294

April 23, 2024

“It was great to meet Ricky! He got along great with my dog too, which is always helpful. He was efficient and knowledgeable and friendly and I have not one single complaint about him. I hope to see him on my new date for maintenance in October. I would recommend him wholeheartedly.”

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Air Conditioner Maintenance in Henrico County, VA 23233

April 18, 2024

“C. L. Kenny is the best! I can always count on him to do a great job & answer any questions I may have. He is generous with his time & makes sure to point out how I can keep my HVAC system in good shape. He is a very valuable asset to Howell's!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

April 17, 2024

“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”

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Air Conditioner Maintenance in Henrico County, VA 23238

April 16, 2024

“CL was fabulous- professional- helpful – on time – great job!”

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Air Conditioner Maintenance in Hanover, VA 23015

April 15, 2024

“As always John is the best so friendly and takes good care of us. Thank you Howells”

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Air Conditioner Maintenance in Hanover, VA 23015

April 15, 2024

“As always John is the best so friendly and takes good care of us. Thank you Howells”

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Air Conditioner Maintenance in Midlothian, VA 23113

April 12, 2024

“Josh serviced our new system today. He was very professional, thorough, and friendly!”

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Air Conditioner Maintenance in Goochland, VA 23238

April 12, 2024

“Great service!”

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Air Conditioner Maintenance in Richmond, VA 23220

April 8, 2024

“I am happy to see Matt Bennnett return. He was out of commission with an injury, and I missed him. I enjoy visiting with him and my cat adores him!”

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Air Conditioner Maintenance in Chesterfield, VA 23235

April 2, 2024

“Mark is a great person he’s friendly, professional, always on time, willing listens to any questions u may have, ask if there’s anything he can do for you, explain wat he’s doing he’s just a wonderful person. I fully recommend him to anyone who needs the service. Thank you Mark!!”

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Air Conditioner Maintenance in Midlothian, VA 23113

March 22, 2024

“Tim was great! He was prompt, professional and very pleasant in his interactions with us. Thank you for a great customer service experience!”

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Air Conditioner Maintenance in Henrico County, VA 23233

March 22, 2024

“We have used Howell’s at our home for 6 years and they always do a great job. We’ve had Matt and Rodney, two wonderful young men. We have recommended them to family and friends and most of them now use them. You can’t go wrong with Howell’s!”

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Air Conditioner Maintenance in Bon Air, VA 23235

March 22, 2024

“Ricky was friendly, communicated clearly, and shared what the step by step process would involve.”

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Air Conditioner Maintenance in Mechanicsville, VA 23111

March 20, 2024

“Great service as always from the Howell’s service team. Howell’s is great to deal with they call you to set up service and text you when on the way. They are very thorough with their service and never leave any mess. Reps are always nice, friendly and helpful.”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

March 19, 2024

“Howell is a good company to work with and JOHN is the best tech! He always does a thorough job and is so pleasant to work with – You can be sure when his visit is completed that everything is in order and working properly.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

March 15, 2024

“Excellent, informative a professional service from start to finish.”

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Air Conditioner Maintenance in Mechanicsville, VA 23112

March 14, 2024

“He took the time to explain everything and was the best Technician I have ever had! Very professional!”

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Air Conditioner Maintenance in Mechanicsville, VA 23111

March 14, 2024

“He was great and took the time to explain everything. Probably the best I have had”

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Air Conditioner Maintenance in Henrico County, VA 23238

March 14, 2024

“Great service appt with Youssef Makramalla – he was very thorough checking my AC unit! Showed me how to set AC and heat on thermostat! Very knowledgeable and professional!”

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Air Conditioner Maintenance in Richmond, VA 23238

March 14, 2024

“My maintenance appt with Youssef Makramalla was exceptional! He was very thorough and helpful showing me how to set my thermostat for both air & heat! Serviced my new AC unit and everything is working wonderful! Sandy Patton”

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Air Conditioner Maintenance in Richmond, VA 23226

March 14, 2024

“Matt is excellent. True professional – knowledgeable, thorough, courteous.”

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Air Conditioner Maintenance in Chester, VA 23831

March 13, 2024

“Matt is terrific. Friendly, honest, efficient, and a true professional. We trust him implicitly to keep our heating and cooling system in tip top shape. So glad Howells was recomnendedbto us. We are so happy to recommend you to all our friends and to "friends" on social media.”

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Air Conditioner Maintenance in Henrico County, VA 23231

March 12, 2024

“I met Ricky for the first time recently for a maintenance check on my HVAC units. He showed up right on time and was friendly and professional. He made recommendations and answered my question satisfactorily.”

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Air Conditioner Maintenance in Goochland, VA 23102

March 8, 2024

“Matt Blanton did a fantastic job as always. Very thorough and capable. Appreciate his good work!”

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Air Conditioner Maintenance in Midlothian, VA 23220

March 6, 2024

“Matt always does a great job!”

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Air Conditioner Maintenance in Goochland, VA 23103

March 4, 2024

“Gabe was our tech. Not on you list of techs. He seemed knowledgeable and gave us some good training tips about our HVAC system”

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Air Conditioner Maintenance in Goochland, VA 23103

March 4, 2024

“Gabe was our tech. Not on you list of techs. He seemed knowledgeable and gave us some good training tips about our HVAC system”

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Air Conditioner Maintenance in Richmond, VA 23220

February 28, 2024

“My serviceman, Matt, was very pleasant, checked out my problem, and took care of things quickly. He even covered his shoes when he entered my home, so he wouldn’t track in any dirt. Very pleased with Matt and his service.”

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Air Conditioner Maintenance in Henrico County, VA 23233

February 13, 2024

“Mark was on time, courteous and professional! Very happy with Howells! Great staff all around!”

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Air Conditioner Maintenance in Henrico County, VA 23233

February 13, 2024

“Mark was on time, courteous and professional! Very happy with Howells! Great staff all around!”

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Air Conditioner Maintenance in Richmond, VA 23222

January 8, 2024

“Youssef was a very good technician. I would recommend him.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

December 26, 2023

“Howells Heating & Air has been serving us for years. Rodney came over on our most recent visit for maintenance and checkup. He explained what he was doing and what he needed to get access to. He was kind and courteous. Before leaving, he explained all that he saw and condition that it was in.…

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Air Conditioner Maintenance in Henrico County, VA 23231

December 5, 2023

“Ryan was punctual, kind, courteous and knowledgeable. In asking questions about what I can do to make sure, I am doing my part in maintaining the equipment, he was clear and spoke in a manner that I could understand. I have hearing problems and most people get annoyed with my questions but he was patient…

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Air Conditioner Maintenance in Henrico County, VA 23233-1756

December 4, 2023

“He did a very good job and was very pleasant.”

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Air Conditioner Maintenance in Henrico County, VA 23227

November 20, 2023

“Outstanding service and expertise. All Howell’s associates are skilled, knowledgeable and a pleasure to work with!”

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Air Conditioner Repair in Hanover, VA 23069

November 8, 2023

“Matt did a wonderful job, very efficient & knowledgeable. Can only say good things.”

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Air Conditioner Maintenance in Chesterfield, VA 23237

October 17, 2023

“Matt (and all techs) always do a great job. Very timely and informative.”

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Air Conditioner Repair in Glen Allen County, VA 23059

October 9, 2023

“Carrington was awesome he helped me to fix the fuse on my HVAC. Thoroughly checked the systems!! Highly professional!!”

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Air Conditioner Installation in Mechanicsville, VA 23116

October 7, 2023

“Replaced a 20-year-old AC system. Howell’s provided the best estimate among multiple vendors. Josh and Wayne were timely, courteous, efficient, and clean providing the new installation.”

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Air Conditioner Maintenance in Short Pump, VA 23059

October 5, 2023

“Howell’s is awesome. Knowledgeable and trustworthy and the team works hard to figure out what is going on and fix it. Confidently. When you call them, someone knowledgeable helps you get the right technician out. They call you back and check up on you. Checkout for services is quick and easy and they take credit…

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Air Conditioner Maintenance in Glen Allen County, VA 23059

October 2, 2023

“Mark and Victor did a great job getting system sorted out after having a drainage issue after a maintenance job done the week before. They worked well as a team and did a great job explaining what they found and how they were going to fix it.”

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Air Conditioner Maintenance in Richmond, VA 23222

October 2, 2023

“Knowledgeable and courteous! Thank you!”

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Air Conditioner Repair in Glen Allen County, VA 23060

September 20, 2023

“Matthew Branton is very friendly and knowledgeable. He answered our questions in details.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

September 19, 2023

“I always feel comfortable when Rodney Jones comes to my home to perform maintenance. He is a personable and professional young man. An outstanding employee representing your company.”

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Air Conditioner Maintenance in Short Pump, VA 23238

September 14, 2023

“Good job!”

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Air Conditioner Repair in Glen Allen County, VA 23059

September 14, 2023

“John went above and beyond to get my system up and running again!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

September 12, 2023

“Rodney has delivered maintenance service on my heating/ac unit for many years. Very professional and friendly. Answers all questions and arrives within timeframe window.”

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Air Conditioner Repair in Henrico County, VA 23229

September 7, 2023

“Rafe was a terrific technician. He explained things thoroughly and was thorough in his analysis and repairs. Thank you.”

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Air Conditioner Repair in Henrico County, VA 23229

September 6, 2023

“Timely and informative.”

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Air Conditioner Maintenance in Goochland, VA 23102

August 30, 2023

“Youssef was excellent. He was thoughtful, conscientious, and thorough. He reviewed my choices with me and helped me make the best decisions for systems. Great work Youssef!”

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Air Conditioner Maintenance in Powhatan, VA 23139

August 29, 2023

“Victor was very friendly and polite. He completed our six month maintenance and explained what he had done. We have used Howell’s for many years now and are very pleased with the service they provide.”

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Air Conditioner Installation in Henrico County, VA 23294

August 25, 2023

“Ryan did an excellent job. He explained everything and let me know what all he had done.”

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Air Conditioner Repair in Chesterfield, VA 23120

August 25, 2023

“We were very pleased with our service with Howell’s. Our technician was Ryan. He went above and beyond with repairing our HVAC system.”

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Air Conditioner Maintenance in Henrico County, VA 23233

August 25, 2023

“Matthew Blanton is awesome”

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Air Conditioner Repair in Short Pump, VA 23233

August 24, 2023

“Thank You So Much to Howell’s Heating & Air for repairing our HVAC system after our AC broke down during the very hot heat of this summer! From the first call to the completion of the repair, they treated me with great professionalism and kindness and provided the best customer service that I have ever…

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Air Conditioner Maintenance in Midlothian, VA 23123

August 21, 2023

“Matt B did a great job. He was quick and efficient. He kept us well informed about necessary repairs and parts availability. Howell’s is always great.”

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Air Conditioner Maintenance in Henrico County, VA 23231

August 18, 2023

“Matt was wonderful and always explains the issues throughly. Very happy with Howells and been a customer for 10+ years.”

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Air Conditioner Repair in Richmond, VA 23226

August 16, 2023

“Matthew was professional, knowledgeable, efficient, courteous. Excellent. So glad we found him.”

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Air Conditioner Repair in Short Pump, VA 23059

August 9, 2023

“Matt came out to our house as a follow-up to a call we had earlier in the day. He diagnosed the problem promptly, took care of the issue and made sure everything was functioning properly. Very knowledge and courteous.”

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Air Conditioner Maintenance in Hanover, VA 23116

August 9, 2023

“Matt Banton did a great job getting my a/c system cooling like it should. He checked everything out thoroughly and fixed the issues. Now my system is working properly. Thanks Matt!”

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Air Conditioner Repair in Glen Allen County, VA 23060

August 8, 2023

“Matt came out and identified and fixed a problem by noticing something that nobody else had identified. Along with the good work the previous guy did with the drain, my unit now works perfectly. Kudos to Matt.”

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Air Conditioner Maintenance in Hanover, VA 23059-1629

August 8, 2023

“Very, very impressive maintenance service tech. Polite, on time, and knew his stuff!”

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Air Conditioner Repair in Mechanicsville, VA 23116

August 4, 2023

“Prompt response and excellent customer service. Matt was friendly and very professional. Never a good thing to have your AC out in August! Matt explained the situation thoroughly we will hopefully be back up and running soon!”

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Air Conditioner Maintenance in Henrico County, VA 23233

August 3, 2023

“Ryan was Great! He was ontime, professional, pleasant and courteous! He was proficient in answering my questions and in making recommendations! He is a great addition to your team!”

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Air Conditioner Repair in Richmond, VA 23227

July 31, 2023

“Brandon was excellent – knowledgeable and polite”

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Air Conditioner Repair in Mechanicsville, VA 23111

July 29, 2023

“Called in a service request last night when the temp in our home was 87 degrees F. Mr. Banton showed up at my home this am on time while temps outside were in the 90s. Can-do positive attitude and a true professional who was a genius in his troubleshooting skill. Diagnosis took about 15 minutes.…

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Air Conditioner Maintenance in Chesterfield, VA 23235

July 28, 2023

“I didn’t know where the switch was on my thermostat to change the fan from on to auto. Brandon turned the fan to auto and was out the door in two minutes. He could have laughed out loud at my ignorance but instead he was very kind.”

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Air Conditioner Maintenance in Richmond, VA 23222

July 25, 2023

“Mark was very informative about everything that was going on with AC Unit. There was no pressure in buying something I didn’t need. Would recommend him to anyone who needs services.”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

July 24, 2023

“Regular maintenance for this service. Provided me a 2 hr window, arrived within the 1st 30 minutes of stated time. Performed the service correctly and professionally. Have used Howell’s for over 25 years.”

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Air Conditioner Replacement in Richmond, VA 23219

July 24, 2023

“The technician Matt showed up early and was prepared to work. He replaced the component quickly and efficiently. Matt verified the system was operating correctly and kept me informed during the entire process. Great job.”

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Air Conditioner Repair in Goochland, VA 23103

July 24, 2023

“The Howell’s team provided same day service repair for our AC system. The Howell service technician, C.L. Kenney, was very knowledgeable and professional. After performing a thorough analysis, he properly addressed and corrected our AC performance issue. Excellent customer experience.”

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Air Conditioner Repair in Richmond, VA 23093

July 22, 2023

“I have had Matt come out for preventative maintenance and repairs before and he is a pleasure to interact with. He arrived early on a Saturday for this repair and had things running promptly.”

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Air Conditioner Installation in Ashland, VA 23116

July 21, 2023

“Installation was a long and arduous hot process in July – he was super polite and friendly and had booties and covers for my carpet. Thank you for following up when I didn’t understand some of the features of the new system. What nice – he took pride in his work and knowledge of American…

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Air Conditioner Maintenance in Midlothian, VA 23113

July 18, 2023

“Very pleased. Victor was very pleasant and knowledgeable.”

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Air Conditioner Repair in Ashland, VA 23005

July 14, 2023

“Brandon did a wonderful job explaining to my mom what needed to happen during the various stages. We thought it would be a quick repair instead of a new compressor. He was polite and professional. Howell’s keeps us up to date on timelines. It was a refreshing dealing with a customer-oriented and professional company!”

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Air Conditioner Repair in Henrico County, VA 23229

July 10, 2023

“Brandon explained what was going on with my system and repaired the issue. He was informative, professional and friendly. With high confidence, I’ve requested Brandon to take care of my bi-annual maintenance in the Autumn.”

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Air Conditioner Maintenance in Henrico County, VA 23059

July 10, 2023

“Great experience. Technician was extremely professional and knowledgeable. Highly recommend!!”

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Air Conditioner Repair in Mechanicsville, VA 23116

July 7, 2023

“Very happy with the service. Very professional”

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Air Conditioner Maintenance in Henrico County, VA 23223

July 7, 2023

“Victor was very polite and thorough. He informed me of everything he checked and also found an issue that a senior technician will have to check.”

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Air Conditioner Maintenance in Mechanicsville, VA 23111

July 3, 2023

“Matt Bennett did a great job. He called to see if it was okay to arrive early instead of just showing up. He was knowledgeable and helpful the entire time he inspected my system. I scheduled the appointment the night before and someone was out to assist me. He mentioned the Comfort Club that Howell…

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Air Conditioner Repair in Chesterfield, VA 22832

June 28, 2023

“On time. Quick repair”

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Air Conditioner Repair in Glen Allen County, VA 23059

June 27, 2023

“Technician was extremely knowledgeable and professional!!”

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Air Conditioner Repair in Henrico County, VA 23229

June 27, 2023

“As always, Matt was professional and thorough.”

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Air Conditioner Repair in Henrico County, VA 23229

June 22, 2023

“C.L. was great. Found the problem with a newly installed system within 15 minutes and corrected it quickly. Very professional and knowledgeable.”

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Air Conditioner Repair in Richmond, VA 23223

June 21, 2023

“CL Kenny did a great job! He was professional, on time, and GREAT communication skills! Did everything I asked of him and more.”

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Air Conditioner Maintenance in Ashland, VA 23005

June 20, 2023

“My technician Migdael Aliza was very nice and helpful! He was prompt and on time and did a great job! Thank you so much for keeping our system in the best running condition!”

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Air Conditioner Maintenance in Midlothian, VA 23213

June 15, 2023

“Rodney checked both upstairs and downstairs systems plus the 3 mini-splits. He advised me of the repairs needed to bring my system back to up to speed. Rodney is very knowledgeable, polite and kept me informed throughout the morning.”

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Air Conditioner Repair in Ashland, VA 23005

June 14, 2023

“As usual, my favorite technician CL, I was able to discover what was wrong and fix it. He never fails.”

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Air Conditioner Maintenance in Chesterfield, VA 23112

June 12, 2023

“Mark came out after hours and fixed my ac issue. He was very knowledgeable and helpful! Highly recommended!”

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Air Conditioner Maintenance in Glen Allen County, VA 23059

June 9, 2023

“Excellent service, great technician”

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Air Conditioner Repair in Chester, VA 23831

June 6, 2023

“Technician was very helpful and had me running in short order”

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Air Conditioner Maintenance in Henrico County, VA 23233

May 31, 2023

“Rodney was very professional and ready to answer any questions.”

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Air Conditioner Maintenance in Richmond, VA 23221

May 15, 2023

“Mark was my technician. We have had him before. I am crazy about him. Mark is meticulously thorough. I know when he leaves that everything is running at its best. He also communicates what he is doing and the status of everything when he leaves-the good and the bad. I have used Howell’s for 40…

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Air Conditioner Maintenance in Ashland, VA 23005

May 12, 2023

“I am happy with the service”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

May 9, 2023

“As always, Matt Banton did an excellent job servicing my HVAC system. He is very skilled at what he does.”

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Air Conditioner Repair in Hanover, VA 23116

May 5, 2023

“As usual the tech was very professional and kind. I am happy to say in 30 years of service working with Howell’s I have not yet had a problem or complaint. By the way the technician on site and I hope he doesn’t mind me putting his name out there was Matt Banton. A true…

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Air Conditioner Maintenance in Henrico County, VA 23294

May 1, 2023

“My guy today was Ryan. He was in all ways professional and efficient. He diagnosed an issue and replaced the part. Very comfortable visit all around. Ryan has a pleasing affable personality, easy to talk to… Also, my dog Kevin thinks he’s cool too!🐶”

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Air Conditioner Maintenance in Henrico County, VA 23233

April 27, 2023

“I can always count on CL to provide the BEST service & he has great tips to help with maintaining my systems. Another good job! Thanks so much!”

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Air Conditioner Repair in Henrico County, VA 23233

April 21, 2023

“Very professional”

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Air Conditioner Repair in Mechanicsville, VA 23116

April 20, 2023

“John and team provided great service, on tine, good communication, etc. John figured out the issue with my Trane unit and got us up and running. Nice work”

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Air Conditioner Maintenance in Hanover, VA 23005

April 19, 2023

“Ryan was excellent. He found a clogged line. We never had that before. He explained it to my husband outside and then again to me inside. That is why we have a service contract with Howell’s. My father in law had it be us. Thanks for all you”

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Air Conditioner Repair in Midlothian, VA 23112

April 14, 2023

“Matthew did a great job. He went above and beyond to fix our problem.”

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Air Conditioner Maintenance in Henrico County, VA 23229

April 14, 2023

“CL is the best – diagnostician and service Support!”

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Air Conditioner Repair in Glen Allen County, VA 23060

April 6, 2023

“It was a very good experience. Spencer, & I’m assuming his apprentice, were very professional & made several attempts to reproduce the noise I heard but couldn’t. He told me to listen for it, record it if I hear it again, take a pic of thermostat then call you back. I’ll call next week either…

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Air Conditioner Repair in Ashland, VA 23005

April 5, 2023

“Came out the same day, very polite, and explained what was going on. Even came back the same day to finish after leaving to get filters”

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AC and Generator Maintenance in Ashland, VA 23015

April 3, 2023

“John is fantastic and always professional on time and knowledgeable”

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Air Conditioner Maintenance in Henrico County, VA 23233

March 22, 2023

“John has taken care of our HVAC units for many years. Wonderful person and has performed wonderfully for us.”

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Air Conditioner Maintenance in Henrico County, VA 23229

March 15, 2023

“We have used Howell’s for our HVAC and got water since 1991. Totally trustworthy and honest technicians. Both installation and maintenance are done at a fair price, on time by professional people.”

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Air Conditioner Maintenance in Hanover, VA 23116

March 13, 2023

“Rodney Jones is our service technician. We can’t say enough about him …. He’s the best. Very professional, thorough, and always looking out for us. We are grateful to have him providing our service!”

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Air Conditioner Maintenance in Short Pump, VA 23059-5762

March 8, 2023

“Matt has always given me great professional service. He consistently is right on time with a good attitude. of course I always ask for him.”

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Air Conditioner Maintenance in Henrico County, VA 23231

February 28, 2023

“Rodney has serviced my HVAC unit (Howells installed) more than once and has done an exemplary job. He has answered technical questions as well as proprietary Howells questions to my satisfaction. Howell’s is great!”

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Air Conditioner Maintenance in Bumpass, VA 23024

November 14, 2022

“My tech Brad did a great job. Only complaint is that my city, Bumpass is not listed in the drop down, nor my county. I already provided a raving review for Tony on google. Thanks for your support !”

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Air Conditioner Maintenance in Henrico County, VA 23233

November 9, 2022

“Rodney has serviced our unit multiple times. He is reliable, knowledgeable and explains issues as needed.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

September 30, 2022

“John did a great job. Always polite and friendly. Always does a great job servicing my unit. I’ve had him servicing my unit for a long time and feel confident of his work.”

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Air Conditioner Repair in Richmond, VA 24221

September 21, 2022

“I have used Howell’s Heating and Air since 1984 and I would NEVER consider using anyone else. They are so professional and have provided great advice and competitive prices whenever I have needed to install a new system. Their service is incredible! Every technician is polite and knowledgable. I cannot say enough good about Howells.”

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Air Conditioner Maintenance in Richmond, VA 23060

September 12, 2022

“Great job!”

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Air Conditioner Repair in Goochland, VA 23065

September 9, 2022

“I called today for repair service & Howell’s was here within an hour. Great company, great employees!!”

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Air Conditioner Maintenance in Henrico County, VA 23238

September 5, 2022

“Mark did a great job servicing our units.”

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Air Conditioner Maintenance in Henrico County, VA 23229

September 2, 2022

“Excellent service as always from Howell’s.”

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Air Conditioner Repair in Hanover, VA 23192

August 30, 2022

“What a great guy! He was super helpful, explained everything he was doing and what he eventually found. I was completely satisfied with the service he provided. Give that man a raise!!”

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Air Conditioner Maintenance in Chester, VA 23936

August 30, 2022

“Fabulous experience. Call was received, appointment made for following day, received reminder text and a text when the rep was on his way. He was on time, listened to our issue due to just buying the home. He checked everything, cleaned items, checked system and used meters to see that everything was working properly. We…

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Air Conditioner Repair in Henrico County, VA 23238

August 24, 2022

“Jon Bennett came out to repair clogged pipe in AC unit – very professional! Follow-up service from last weeks visit!”

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Air Conditioner Repair in Henrico County, VA 23238

August 16, 2022

“Exceptional service from Matt and Donovan! Very professional!”

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Air Conditioner Maintenance in Henrico County, VA 23238

August 12, 2022

“Jason was a polite knowledgeable young man who seemed to know his stuff and did a great job.”

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Air Conditioner Repair in Henrico County, VA 23150

August 11, 2022

“While we were scheduled for 1pm the appointment was pushed to 2ish due to another repair that took a bit longer. Frankly, I am glad they took the time to do things right for their customers rather than rush through to the next appointment. Once he arrived at our house we were up and running…

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Air Conditioner Repair in Henrico County, VA 23238

August 11, 2022

“Great service – repair to be completed next week due to need to order part”

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Air Conditioner Repair in Henrico County, VA 23238

August 10, 2022

“Matt was very thorough but was unable to repair today as he indicated my unit needed a part to repair! He quoted me a price of $1,163.74 and I need to talk to my son first before ordering the part to repair! I will contact Howell’s if I want Matt to order part and complete…

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Air Conditioner Repair in Midlothian, VA 23112

August 9, 2022

“We were able to get service an hour ahead of what we scheduled. While it was not good news, Justin did a good job of pointing us in the right direction.”

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Air Conditioner Maintenance in Ashland, VA 23005

August 8, 2022

“We were happy with the service.”

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Air Conditioner Repair in Henrico County, VA 23294

August 2, 2022

“Tony provided excellent service.”

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Air Conditioner Maintenance in Ashland, VA 23005

July 26, 2022

“The technician was very helpful. He was able to answer all of the questions that I had. He was very knowledgeable and overall this was a great experience.”

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Air Conditioner Maintenance in Henrico County, VA 23228

July 25, 2022

“Knowledgeable professional who explained the entire process while on-site.”

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Air Conditioner Repair in Hanover, VA 23192

July 25, 2022

“I am very pleased with the service received today. The non-urgent service request was initiated on Sunday (yesterday). The service associate scheduled a technician today. The technician, Bradley Cabe, arrived on time (as scheduled). Bradley was efficient, courteous and extremely knowledgeable. Thank you so much for a job well-done.”

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Air Conditioner Maintenance in Hanover, VA 23111

July 25, 2022

“Very responsive and professional. Reasonably priced. Technician was awesome and answered all my questions. Got my house cooler on a very hot day.”

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Air Conditioner Repair in Glen Allen County, VA 23060

July 24, 2022

“Prompt, reliable, knowledgeable, unbiased. Smoked on the project…”

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Air Conditioner Repair in Richmond, VA 23227

July 23, 2022

“Aaron arrived at my home within 15 minutes of my initial call to Howell for an emergency service. He quickly identified the issue, had the replacement part on his truck, and was gone in about another 15 minutes. Thanks to Aaron my home will be cool in very short order. Thank you.”

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Air Conditioner Repair in Glen Allen County, VA 23059

July 22, 2022

“Prompt, reliable service. Very courteous technicians!”

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Air Conditioner Repair in Henrico County, VA 23228

July 22, 2022

“Howells was great! I sent a message late in the afternoon and within 30 minutes received a response, I was even able to get a next day early morning appointment. My technician arrived on time and got started immediately, walking me through the entire process! He was very friendly and knowledgeable and quickly diagnosed and…

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Air Conditioner Repair in Chesterfield, VA 23832

July 21, 2022

“Kenny jr did an exceptional job. He came in and did exactly what should be done during a diagnoses, and figured out the problem with my ac. He even went as far to do a little work deeper than just diagnosing to ensure we are not suffering as bad until a technician can come out…

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Air Conditioner Repair in Chester, VA 23821

July 20, 2022

“I had my A/C go out on me yesterday evening. I googled best HVAC companies in the area. Howell’s Heating & Air was at the top of the list. I called the number a nice receptionist was able to get me an appointment in less than 24hours. My technician Matthew arrived ahead of time. Matthew…

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Air Conditioner Maintenance in Mechanicsville, VA 23116

July 20, 2022

“As usual Howell’s provided great service. The techs are always very polite and knowledgeable. Today was a busy day and they kept me informed about my appointment being delayed which was quite nice as most places do not do that. I have been using them for years and have never had a bad experience. Would…

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Air Conditioner Maintenance in Glen Allen County, VA 23059

July 19, 2022

“Jason was extremely helpful and pleasant to work with. He took the time to effectively explain what he did and brought to my attention a potential problem. After analyzing the issue he determined that it was not as big an issue as first thought. His explanation was thorough and easy to understand. Jason is a…

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Air Conditioner Maintenance in Mechanicsville, VA 23111

July 19, 2022

“On time, very polite, knowledgeable, respectful”

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Air Conditioner Maintenance in Ashland, VA 23005

July 13, 2022

“I have been a Howell’s customer for about 25 years. I have been very pleased with the service department, sales department, and service technicians. Sarah in the service department is wonderful, courteous, professional and always accommodates when service calls or preventive maintenance is requested. Mark is the service tech I always request. Mark is professional,…

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Air Conditioner Maintenance in Ashland, VA 23059

July 12, 2022

“Matt Banton always provides excellent service. Very knowledgeable and courteous. Thank you.”

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Air Conditioner Maintenance in Mechanicsville, VA 23116

July 12, 2022

“Mark V. is the best. He is very professional and trustworthy!”

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Air Conditioner Maintenance in Henrico County, VA 23238

July 11, 2022

“I found Spencer to be very professional and knowledgeable. He even took the time to clean my air conditioning unit. I look forward to working with him in the years to come. Kathleen Roe”

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Air Conditioner Maintenance in Henrico County, VA 23059

July 7, 2022

“Bradly Cabe was quick and professional in maintenance task for our AC systems”

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Air Conditioner Maintenance in Richmond, VA 23225

June 30, 2022

“Explained everything and gave suggestions for future updates.”

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Air Conditioner Maintenance in Henrico County, VA 23238

June 29, 2022

“Explained why I should do certain things. Very nice. Please have him on all my properties. Thank you.”

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Air Conditioner Repair in Henrico County, VA 23294

June 28, 2022

“Excellent, professional and friendly service. A bit expensive but what isn’t these days. It was necessary. They came immediately and worked in the rain. They are lifesavers.”

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Air Conditioner Maintenance in Richmond, VA 23227

June 28, 2022

“Jason texted me that he was on his way and he arrived on time and thoroughly checked my AC system. Good to have such a capable technician working on my unit.”

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Air Conditioner Maintenance in Midlothian, VA 23112

June 27, 2022

“Very pleased.”

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Air Conditioner Repair in Richmond, VA 24225

May 23, 2022

“In one of life’s little ironies, our AC quit sometime during the early hours of Sunday , May 22, 2022. My husband called to request service (HELP!) and he was assured someone would call by 8am Monday morning. A lovely young woman called and we were assured the tech would be by at 12pm. Matt…

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