Testimonials – Air Conditioning Articles
“Outstanding service and expertise. All Howell’s associates are skilled, knowledgeable and a pleasure to work with!”
Continue Reading“Matt did a wonderful job, very efficient & knowledgeable. Can only say good things.”
Continue Reading“Matt (and all techs) always do a great job. Very timely and informative.”
Continue Reading“Carrington was awesome he helped me to fix the fuse on my HVAC. Thoroughly checked the systems!! Highly professional!!”
Continue Reading“Replaced a 20-year-old AC system. Howell’s provided the best estimate among multiple vendors. Josh and Wayne were timely, courteous, efficient, and clean providing the new installation.”
Continue Reading“Howell’s is awesome. Knowledgeable and trustworthy and the team works hard to figure out what is going on and fix it. Confidently. When you call them, someone knowledgeable helps you get the right technician out. They call you back and check up on you. Checkout for services is quick and easy and they take credit…
Continue Reading“Mark and Victor did a great job getting system sorted out after having a drainage issue after a maintenance job done the week before. They worked well as a team and did a great job explaining what they found and how they were going to fix it.”
Continue Reading“Knowledgeable and courteous! Thank you!”
Continue Reading“Matthew Branton is very friendly and knowledgeable. He answered our questions in details.”
Continue Reading“I always feel comfortable when Rodney Jones comes to my home to perform maintenance. He is a personable and professional young man. An outstanding employee representing your company.”
Continue Reading“John went above and beyond to get my system up and running again!”
Continue Reading“Rodney has delivered maintenance service on my heating/ac unit for many years. Very professional and friendly. Answers all questions and arrives within timeframe window.”
Continue Reading“Rafe was a terrific technician. He explained things thoroughly and was thorough in his analysis and repairs. Thank you.”
Continue Reading“Timely and informative.”
Continue Reading“Youssef was excellent. He was thoughtful, conscientious, and thorough. He reviewed my choices with me and helped me make the best decisions for systems. Great work Youssef!”
Continue Reading“Victor was very friendly and polite. He completed our six month maintenance and explained what he had done. We have used Howell’s for many years now and are very pleased with the service they provide.”
Continue Reading“Ryan did an excellent job. He explained everything and let me know what all he had done.”
Continue Reading“We were very pleased with our service with Howell’s. Our technician was Ryan. He went above and beyond with repairing our HVAC system.”
Continue Reading“Matthew Blanton is awesome”
Continue Reading“Thank You So Much to Howell’s Heating & Air for repairing our HVAC system after our AC broke down during the very hot heat of this summer! From the first call to the completion of the repair, they treated me with great professionalism and kindness and provided the best customer service that I have ever…
Continue Reading“Matt B did a great job. He was quick and efficient. He kept us well informed about necessary repairs and parts availability. Howell’s is always great.”
Continue Reading“Matt was wonderful and always explains the issues throughly. Very happy with Howells and been a customer for 10+ years.”
Continue Reading“Matthew was professional, knowledgeable, efficient, courteous. Excellent. So glad we found him.”
Continue Reading“Matt came out to our house as a follow-up to a call we had earlier in the day. He diagnosed the problem promptly, took care of the issue and made sure everything was functioning properly. Very knowledge and courteous.”
Continue Reading“Matt Banton did a great job getting my a/c system cooling like it should. He checked everything out thoroughly and fixed the issues. Now my system is working properly. Thanks Matt!”
Continue Reading“Matt came out and identified and fixed a problem by noticing something that nobody else had identified. Along with the good work the previous guy did with the drain, my unit now works perfectly. Kudos to Matt.”
Continue Reading“Very, very impressive maintenance service tech. Polite, on time, and knew his stuff!”
Continue Reading“Prompt response and excellent customer service. Matt was friendly and very professional. Never a good thing to have your AC out in August! Matt explained the situation thoroughly we will hopefully be back up and running soon!”
Continue Reading“Ryan was Great! He was ontime, professional, pleasant and courteous! He was proficient in answering my questions and in making recommendations! He is a great addition to your team!”
Continue Reading“Brandon was excellent – knowledgeable and polite”
Continue Reading“Called in a service request last night when the temp in our home was 87 degrees F. Mr. Banton showed up at my home this am on time while temps outside were in the 90s. Can-do positive attitude and a true professional who was a genius in his troubleshooting skill. Diagnosis took about 15 minutes.…
Continue Reading“I didn’t know where the switch was on my thermostat to change the fan from on to auto. Brandon turned the fan to auto and was out the door in two minutes. He could have laughed out loud at my ignorance but instead he was very kind.”
Continue Reading“Mark was very informative about everything that was going on with AC Unit. There was no pressure in buying something I didn’t need. Would recommend him to anyone who needs services.”
Continue Reading“Regular maintenance for this service. Provided me a 2 hr window, arrived within the 1st 30 minutes of stated time. Performed the service correctly and professionally. Have used Howell’s for over 25 years.”
Continue Reading“The technician Matt showed up early and was prepared to work. He replaced the component quickly and efficiently. Matt verified the system was operating correctly and kept me informed during the entire process. Great job.”
Continue Reading“The Howell’s team provided same day service repair for our AC system. The Howell service technician, C.L. Kenney, was very knowledgeable and professional. After performing a thorough analysis, he properly addressed and corrected our AC performance issue. Excellent customer experience.”
Continue Reading“I have had Matt come out for preventative maintenance and repairs before and he is a pleasure to interact with. He arrived early on a Saturday for this repair and had things running promptly.”
Continue Reading“Installation was a long and arduous hot process in July – he was super polite and friendly and had booties and covers for my carpet. Thank you for following up when I didn’t understand some of the features of the new system. What nice – he took pride in his work and knowledge of American…
Continue Reading“Very pleased. Victor was very pleasant and knowledgeable.”
Continue Reading“Brandon did a wonderful job explaining to my mom what needed to happen during the various stages. We thought it would be a quick repair instead of a new compressor. He was polite and professional. Howell’s keeps us up to date on timelines. It was a refreshing dealing with a customer-oriented and professional company!”
Continue Reading“Brandon explained what was going on with my system and repaired the issue. He was informative, professional and friendly. With high confidence, I’ve requested Brandon to take care of my bi-annual maintenance in the Autumn.”
Continue Reading“Great experience. Technician was extremely professional and knowledgeable. Highly recommend!!”
Continue Reading“Very happy with the service. Very professional”
Continue Reading“Victor was very polite and thorough. He informed me of everything he checked and also found an issue that a senior technician will have to check.”
Continue Reading“Matt Bennett did a great job. He called to see if it was okay to arrive early instead of just showing up. He was knowledgeable and helpful the entire time he inspected my system. I scheduled the appointment the night before and someone was out to assist me. He mentioned the Comfort Club that Howell…
Continue Reading“On time. Quick repair”
Continue Reading“Technician was extremely knowledgeable and professional!!”
Continue Reading“As always, Matt was professional and thorough.”
Continue Reading“C.L. was great. Found the problem with a newly installed system within 15 minutes and corrected it quickly. Very professional and knowledgeable.”
Continue Reading“CL Kenny did a great job! He was professional, on time, and GREAT communication skills! Did everything I asked of him and more.”
Continue Reading“My technician Migdael Aliza was very nice and helpful! He was prompt and on time and did a great job! Thank you so much for keeping our system in the best running condition!”
Continue Reading“Rodney checked both upstairs and downstairs systems plus the 3 mini-splits. He advised me of the repairs needed to bring my system back to up to speed. Rodney is very knowledgeable, polite and kept me informed throughout the morning.”
Continue Reading“As usual, my favorite technician CL, I was able to discover what was wrong and fix it. He never fails.”
Continue Reading“Mark came out after hours and fixed my ac issue. He was very knowledgeable and helpful! Highly recommended!”
Continue Reading“Excellent service, great technician”
Continue Reading“Technician was very helpful and had me running in short order”
Continue Reading“Rodney was very professional and ready to answer any questions.”
Continue Reading“Mark was my technician. We have had him before. I am crazy about him. Mark is meticulously thorough. I know when he leaves that everything is running at its best. He also communicates what he is doing and the status of everything when he leaves-the good and the bad. I have used Howell’s for 40…
Continue Reading“I am happy with the service”
Continue Reading“As always, Matt Banton did an excellent job servicing my HVAC system. He is very skilled at what he does.”
Continue Reading“As usual the tech was very professional and kind. I am happy to say in 30 years of service working with Howell’s I have not yet had a problem or complaint. By the way the technician on site and I hope he doesn’t mind me putting his name out there was Matt Banton. A true…
Continue Reading“My guy today was Ryan. He was in all ways professional and efficient. He diagnosed an issue and replaced the part. Very comfortable visit all around. Ryan has a pleasing affable personality, easy to talk to… Also, my dog Kevin thinks he’s cool too!🐶”
Continue Reading“I can always count on CL to provide the BEST service & he has great tips to help with maintaining my systems. Another good job! Thanks so much!”
Continue Reading“Very professional”
Continue Reading“John and team provided great service, on tine, good communication, etc. John figured out the issue with my Trane unit and got us up and running. Nice work”
Continue Reading“Ryan was excellent. He found a clogged line. We never had that before. He explained it to my husband outside and then again to me inside. That is why we have a service contract with Howell’s. My father in law had it be us. Thanks for all you”
Continue Reading“Matthew did a great job. He went above and beyond to fix our problem.”
Continue Reading“CL is the best – diagnostician and service Support!”
Continue Reading“It was a very good experience. Spencer, & I’m assuming his apprentice, were very professional & made several attempts to reproduce the noise I heard but couldn’t. He told me to listen for it, record it if I hear it again, take a pic of thermostat then call you back. I’ll call next week either…
Continue Reading“Came out the same day, very polite, and explained what was going on. Even came back the same day to finish after leaving to get filters”
Continue Reading“John is fantastic and always professional on time and knowledgeable”
Continue Reading“John has taken care of our HVAC units for many years. Wonderful person and has performed wonderfully for us.”
Continue Reading“We have used Howell’s for our HVAC and got water since 1991. Totally trustworthy and honest technicians. Both installation and maintenance are done at a fair price, on time by professional people.”
Continue Reading“Rodney Jones is our service technician. We can’t say enough about him …. He’s the best. Very professional, thorough, and always looking out for us. We are grateful to have him providing our service!”
Continue Reading“Matt has always given me great professional service. He consistently is right on time with a good attitude. of course I always ask for him.”
Continue Reading“Rodney has serviced my HVAC unit (Howells installed) more than once and has done an exemplary job. He has answered technical questions as well as proprietary Howells questions to my satisfaction. Howell’s is great!”
Continue Reading“My tech Brad did a great job. Only complaint is that my city, Bumpass is not listed in the drop down, nor my county. I already provided a raving review for Tony on google. Thanks for your support !”
Continue Reading“Rodney has serviced our unit multiple times. He is reliable, knowledgeable and explains issues as needed.”
Continue Reading“John did a great job. Always polite and friendly. Always does a great job servicing my unit. I’ve had him servicing my unit for a long time and feel confident of his work.”
Continue Reading“I have used Howell’s Heating and Air since 1984 and I would NEVER consider using anyone else. They are so professional and have provided great advice and competitive prices whenever I have needed to install a new system. Their service is incredible! Every technician is polite and knowledgable. I cannot say enough good about Howells.”
Continue Reading“I called today for repair service & Howell’s was here within an hour. Great company, great employees!!”
Continue Reading“Mark did a great job servicing our units.”
Continue Reading“Excellent service as always from Howell’s.”
Continue Reading“What a great guy! He was super helpful, explained everything he was doing and what he eventually found. I was completely satisfied with the service he provided. Give that man a raise!!”
Continue Reading“Fabulous experience. Call was received, appointment made for following day, received reminder text and a text when the rep was on his way. He was on time, listened to our issue due to just buying the home. He checked everything, cleaned items, checked system and used meters to see that everything was working properly. We…
Continue Reading“Jon Bennett came out to repair clogged pipe in AC unit – very professional! Follow-up service from last weeks visit!”
Continue Reading“Exceptional service from Matt and Donovan! Very professional!”
Continue Reading“Jason was a polite knowledgeable young man who seemed to know his stuff and did a great job.”
Continue Reading“While we were scheduled for 1pm the appointment was pushed to 2ish due to another repair that took a bit longer. Frankly, I am glad they took the time to do things right for their customers rather than rush through to the next appointment. Once he arrived at our house we were up and running…
Continue Reading“Great service – repair to be completed next week due to need to order part”
Continue Reading“Matt was very thorough but was unable to repair today as he indicated my unit needed a part to repair! He quoted me a price of $1,163.74 and I need to talk to my son first before ordering the part to repair! I will contact Howell’s if I want Matt to order part and complete…
Continue Reading“We were able to get service an hour ahead of what we scheduled. While it was not good news, Justin did a good job of pointing us in the right direction.”
Continue Reading“We were happy with the service.”
Continue Reading“Tony provided excellent service.”
Continue Reading“The technician was very helpful. He was able to answer all of the questions that I had. He was very knowledgeable and overall this was a great experience.”
Continue Reading“Knowledgeable professional who explained the entire process while on-site.”
Continue Reading“I am very pleased with the service received today. The non-urgent service request was initiated on Sunday (yesterday). The service associate scheduled a technician today. The technician, Bradley Cabe, arrived on time (as scheduled). Bradley was efficient, courteous and extremely knowledgeable. Thank you so much for a job well-done.”
Continue Reading“Very responsive and professional. Reasonably priced. Technician was awesome and answered all my questions. Got my house cooler on a very hot day.”
Continue Reading“Prompt, reliable, knowledgeable, unbiased. Smoked on the project…”
Continue Reading“Aaron arrived at my home within 15 minutes of my initial call to Howell for an emergency service. He quickly identified the issue, had the replacement part on his truck, and was gone in about another 15 minutes. Thanks to Aaron my home will be cool in very short order. Thank you.”
Continue Reading“Prompt, reliable service. Very courteous technicians!”
Continue Reading“Howells was great! I sent a message late in the afternoon and within 30 minutes received a response, I was even able to get a next day early morning appointment. My technician arrived on time and got started immediately, walking me through the entire process! He was very friendly and knowledgeable and quickly diagnosed and…
Continue Reading“Kenny jr did an exceptional job. He came in and did exactly what should be done during a diagnoses, and figured out the problem with my ac. He even went as far to do a little work deeper than just diagnosing to ensure we are not suffering as bad until a technician can come out…
Continue Reading“I had my A/C go out on me yesterday evening. I googled best HVAC companies in the area. Howell’s Heating & Air was at the top of the list. I called the number a nice receptionist was able to get me an appointment in less than 24hours. My technician Matthew arrived ahead of time. Matthew…
Continue Reading“As usual Howell’s provided great service. The techs are always very polite and knowledgeable. Today was a busy day and they kept me informed about my appointment being delayed which was quite nice as most places do not do that. I have been using them for years and have never had a bad experience. Would…
Continue Reading“Jason was extremely helpful and pleasant to work with. He took the time to effectively explain what he did and brought to my attention a potential problem. After analyzing the issue he determined that it was not as big an issue as first thought. His explanation was thorough and easy to understand. Jason is a…
Continue Reading“On time, very polite, knowledgeable, respectful”
Continue Reading“I have been a Howell’s customer for about 25 years. I have been very pleased with the service department, sales department, and service technicians. Sarah in the service department is wonderful, courteous, professional and always accommodates when service calls or preventive maintenance is requested. Mark is the service tech I always request. Mark is professional,…
Continue Reading“Matt Banton always provides excellent service. Very knowledgeable and courteous. Thank you.”
Continue Reading“Mark V. is the best. He is very professional and trustworthy!”
Continue Reading“I found Spencer to be very professional and knowledgeable. He even took the time to clean my air conditioning unit. I look forward to working with him in the years to come. Kathleen Roe”
Continue Reading“Bradly Cabe was quick and professional in maintenance task for our AC systems”
Continue Reading“Explained everything and gave suggestions for future updates.”
Continue Reading“Explained why I should do certain things. Very nice. Please have him on all my properties. Thank you.”
Continue Reading“Excellent, professional and friendly service. A bit expensive but what isn’t these days. It was necessary. They came immediately and worked in the rain. They are lifesavers.”
Continue Reading“Jason texted me that he was on his way and he arrived on time and thoroughly checked my AC system. Good to have such a capable technician working on my unit.”
Continue Reading“Very pleased.”
Continue Reading“In one of life’s little ironies, our AC quit sometime during the early hours of Sunday , May 22, 2022. My husband called to request service (HELP!) and he was assured someone would call by 8am Monday morning. A lovely young woman called and we were assured the tech would be by at 12pm. Matt…
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