Testimonials – Air Conditioning Articles
“Excellent service, great technician”
Continue Reading“Technician was very helpful and had me running in short order”
Continue Reading“Rodney was very professional and ready to answer any questions.”
Continue Reading“Mark was my technician. We have had him before. I am crazy about him. Mark is meticulously thorough. I know when he leaves that everything is running at its best. He also communicates what he is doing and the status of everything when he leaves-the good and the bad. I have used Howell’s for 40…
Continue Reading“I am happy with the service”
Continue Reading“As always, Matt Banton did an excellent job servicing my HVAC system. He is very skilled at what he does.”
Continue Reading“As usual the tech was very professional and kind. I am happy to say in 30 years of service working with Howell’s I have not yet had a problem or complaint. By the way the technician on site and I hope he doesn’t mind me putting his name out there was Matt Banton. A true…
Continue Reading“My guy today was Ryan. He was in all ways professional and efficient. He diagnosed an issue and replaced the part. Very comfortable visit all around. Ryan has a pleasing affable personality, easy to talk to… Also, my dog Kevin thinks he’s cool too!🐶”
Continue Reading“I can always count on CL to provide the BEST service & he has great tips to help with maintaining my systems. Another good job! Thanks so much!”
Continue Reading“Very professional”
Continue Reading“John and team provided great service, on tine, good communication, etc. John figured out the issue with my Trane unit and got us up and running. Nice work”
Continue Reading“Ryan was excellent. He found a clogged line. We never had that before. He explained it to my husband outside and then again to me inside. That is why we have a service contract with Howell’s. My father in law had it be us. Thanks for all you”
Continue Reading“Matthew did a great job. He went above and beyond to fix our problem.”
Continue Reading“CL is the best – diagnostician and service Support!”
Continue Reading“It was a very good experience. Spencer, & I’m assuming his apprentice, were very professional & made several attempts to reproduce the noise I heard but couldn’t. He told me to listen for it, record it if I hear it again, take a pic of thermostat then call you back. I’ll call next week either…
Continue Reading“Came out the same day, very polite, and explained what was going on. Even came back the same day to finish after leaving to get filters”
Continue Reading“John is fantastic and always professional on time and knowledgeable”
Continue Reading“John has taken care of our HVAC units for many years. Wonderful person and has performed wonderfully for us.”
Continue Reading“We have used Howell’s for our HVAC and got water since 1991. Totally trustworthy and honest technicians. Both installation and maintenance are done at a fair price, on time by professional people.”
Continue Reading“Rodney Jones is our service technician. We can’t say enough about him …. He’s the best. Very professional, thorough, and always looking out for us. We are grateful to have him providing our service!”
Continue Reading“Matt has always given me great professional service. He consistently is right on time with a good attitude. of course I always ask for him.”
Continue Reading“Rodney has serviced my HVAC unit (Howells installed) more than once and has done an exemplary job. He has answered technical questions as well as proprietary Howells questions to my satisfaction. Howell’s is great!”
Continue Reading“My tech Brad did a great job. Only complaint is that my city, Bumpass is not listed in the drop down, nor my county. I already provided a raving review for Tony on google. Thanks for your support !”
Continue Reading“Rodney has serviced our unit multiple times. He is reliable, knowledgeable and explains issues as needed.”
Continue Reading“John did a great job. Always polite and friendly. Always does a great job servicing my unit. I’ve had him servicing my unit for a long time and feel confident of his work.”
Continue Reading“I have used Howell’s Heating and Air since 1984 and I would NEVER consider using anyone else. They are so professional and have provided great advice and competitive prices whenever I have needed to install a new system. Their service is incredible! Every technician is polite and knowledgable. I cannot say enough good about Howells.”
Continue Reading“I called today for repair service & Howell’s was here within an hour. Great company, great employees!!”
Continue Reading“Mark did a great job servicing our units.”
Continue Reading“Excellent service as always from Howell’s.”
Continue Reading“What a great guy! He was super helpful, explained everything he was doing and what he eventually found. I was completely satisfied with the service he provided. Give that man a raise!!”
Continue Reading“Fabulous experience. Call was received, appointment made for following day, received reminder text and a text when the rep was on his way. He was on time, listened to our issue due to just buying the home. He checked everything, cleaned items, checked system and used meters to see that everything was working properly. We…
Continue Reading“Jon Bennett came out to repair clogged pipe in AC unit – very professional! Follow-up service from last weeks visit!”
Continue Reading“Exceptional service from Matt and Donovan! Very professional!”
Continue Reading“Jason was a polite knowledgeable young man who seemed to know his stuff and did a great job.”
Continue Reading“While we were scheduled for 1pm the appointment was pushed to 2ish due to another repair that took a bit longer. Frankly, I am glad they took the time to do things right for their customers rather than rush through to the next appointment. Once he arrived at our house we were up and running…
Continue Reading“Great service – repair to be completed next week due to need to order part”
Continue Reading“Matt was very thorough but was unable to repair today as he indicated my unit needed a part to repair! He quoted me a price of $1,163.74 and I need to talk to my son first before ordering the part to repair! I will contact Howell’s if I want Matt to order part and complete…
Continue Reading“We were able to get service an hour ahead of what we scheduled. While it was not good news, Justin did a good job of pointing us in the right direction.”
Continue Reading“We were happy with the service.”
Continue Reading“Tony provided excellent service.”
Continue Reading“The technician was very helpful. He was able to answer all of the questions that I had. He was very knowledgeable and overall this was a great experience.”
Continue Reading“Knowledgeable professional who explained the entire process while on-site.”
Continue Reading“I am very pleased with the service received today. The non-urgent service request was initiated on Sunday (yesterday). The service associate scheduled a technician today. The technician, Bradley Cabe, arrived on time (as scheduled). Bradley was efficient, courteous and extremely knowledgeable. Thank you so much for a job well-done.”
Continue Reading“Very responsive and professional. Reasonably priced. Technician was awesome and answered all my questions. Got my house cooler on a very hot day.”
Continue Reading“Prompt, reliable, knowledgeable, unbiased. Smoked on the project…”
Continue Reading“Aaron arrived at my home within 15 minutes of my initial call to Howell for an emergency service. He quickly identified the issue, had the replacement part on his truck, and was gone in about another 15 minutes. Thanks to Aaron my home will be cool in very short order. Thank you.”
Continue Reading“Prompt, reliable service. Very courteous technicians!”
Continue Reading“Howells was great! I sent a message late in the afternoon and within 30 minutes received a response, I was even able to get a next day early morning appointment. My technician arrived on time and got started immediately, walking me through the entire process! He was very friendly and knowledgeable and quickly diagnosed and…
Continue Reading“Kenny jr did an exceptional job. He came in and did exactly what should be done during a diagnoses, and figured out the problem with my ac. He even went as far to do a little work deeper than just diagnosing to ensure we are not suffering as bad until a technician can come out…
Continue Reading“I had my A/C go out on me yesterday evening. I googled best HVAC companies in the area. Howell’s Heating & Air was at the top of the list. I called the number a nice receptionist was able to get me an appointment in less than 24hours. My technician Matthew arrived ahead of time. Matthew…
Continue Reading“As usual Howell’s provided great service. The techs are always very polite and knowledgeable. Today was a busy day and they kept me informed about my appointment being delayed which was quite nice as most places do not do that. I have been using them for years and have never had a bad experience. Would…
Continue Reading“Jason was extremely helpful and pleasant to work with. He took the time to effectively explain what he did and brought to my attention a potential problem. After analyzing the issue he determined that it was not as big an issue as first thought. His explanation was thorough and easy to understand. Jason is a…
Continue Reading“On time, very polite, knowledgeable, respectful”
Continue Reading“I have been a Howell’s customer for about 25 years. I have been very pleased with the service department, sales department, and service technicians. Sarah in the service department is wonderful, courteous, professional and always accommodates when service calls or preventive maintenance is requested. Mark is the service tech I always request. Mark is professional,…
Continue Reading“Matt Banton always provides excellent service. Very knowledgeable and courteous. Thank you.”
Continue Reading“Mark V. is the best. He is very professional and trustworthy!”
Continue Reading“I found Spencer to be very professional and knowledgeable. He even took the time to clean my air conditioning unit. I look forward to working with him in the years to come. Kathleen Roe”
Continue Reading“Bradly Cabe was quick and professional in maintenance task for our AC systems”
Continue Reading“Explained everything and gave suggestions for future updates.”
Continue Reading“Explained why I should do certain things. Very nice. Please have him on all my properties. Thank you.”
Continue Reading“Excellent, professional and friendly service. A bit expensive but what isn’t these days. It was necessary. They came immediately and worked in the rain. They are lifesavers.”
Continue Reading“Jason texted me that he was on his way and he arrived on time and thoroughly checked my AC system. Good to have such a capable technician working on my unit.”
Continue Reading“Very pleased.”
Continue Reading“In one of life’s little ironies, our AC quit sometime during the early hours of Sunday , May 22, 2022. My husband called to request service (HELP!) and he was assured someone would call by 8am Monday morning. A lovely young woman called and we were assured the tech would be by at 12pm. Matt…
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