Serving Richmond and beyond HVAC Installation Richmond

HVAC Unit Installation and Removal May 6, 2026

HVAC unit installation and removal of old unit. It was not an easy task. I appreciate the time and efforts expended to get the job done. Calder Loth

Calder Loth

Great Experience With Install Feb 17, 2026

Great experience with install of 2 new systems for our house. Professional and quick installation. Walked me through any questions I had. Would totally recommend them to anyone.

Shane Watson

Extremely Favorable Experience Apr 1, 2024

My husband and I had an extremely favorable experience with Howell's Heating & Air! We had already gotten estimates from a couple of other companies regarding installing new upper and lower heat pump systems and a sunroom mini split before meeting with Bryce Winston, but Bryce seemed to be more heedful of our needs and concerns in specific areas of our house, including the basement. He broached ways to fix these issues, while other companies failed to address them at all. We also felt he was very honest with his recommendations and did not try to upsell us a system we did not need. We were given a time frame of three days to complete the job, and from the first day to the third, the Howell's team showed up on time in the morning and worked until that day's job was complete. We have worked with a number of contractors since moving into our home eight years ago, but Phillip (the AOR Installation Supervisor), Miles, and Josh were by far the most respectful crew to have working in our home. They were efficient, hard-working, and willing to address any concerns or requests that I had without hesitation. The electrician on our job was great as well. A couple of small issues arose during our heat pump installation due to the age of our home (electrical and structural), but these items were properly addressed without any additional charge to us. I'm normally very stressed out when people are working in our home, but these guys were pleasant and made the job as painless as possible for us. We have been enjoying our new heating and cooling systems in all areas of our house and are so glad we decided to go with Howell's! We will definitely recommend them to our neighbors and friends if/when they decide to update their heating or air systems.

Leslie Anderson

We Highly Recommend Howell's Mar 14, 2024

First, Howell's has been servicing our HVAC for over 20 years in two different homes. The technicians have been efficient, timely, and provided excellent servicing of our systems. They just replaced our HVAC in October of this year. Our unit had served us well for 19 years. The installation crew was at our home at 7:30 a.m. and left at 3:00 p.m. Our old unit was taken out and the new system put in, and it happened to be raining that day. They explained exactly what they were going to do and did it so smoothly and efficiently that we carried on our regular activities without a hitch. We highly recommend Howell's for service and replacement of an HVAC system.

Cecil Martin

Miles and his assistant did a great job Dec 8, 2023

Miles and his assistant did a great job and kept me up-to-date on the progress of the installation of my new HVAC system.

Stephanie Holt

Excellent Service! Sep 24, 2023

Excellent service! On time. Install was pleasant. Josh and Wayne worked non-stop and finished much sooner than expected. Then did above and beyond to fix my storm door that was pulling away from frame, and it WASN'T something they did. I greatly appreciate the kindness and professionalism while they installed my HVAC.

Debbie Bailey

Highly recommend this company May 2, 2023

Everyone I've dealt with has been professional and listened to what we've said. They did a great job installing the new HVAC system and checking it out later as promised. Everyone who has come to the house is good with pets, especially our cats who love to meet and greet visitors. Highly recommend this company.

Terry C Owens

A Great Company to Work With Mar 15, 2022

Howell's replaced our 25+ years old HVAC system with a 92% furnace and 16 SEER Carrier unit. Steve, the sales manager, was very patient with my lengthy decision process and addressed all my clarifications promptly, even after the install. Philip's install crew was fabulous. Josh, the lead, Anthony, and Steve diligently worked 2 days and were very respectful. Crawlspace ductwork to the supply vents has been upgraded to a metal trunk design. Wife's greatly pleased with the awesome airflow downstairs and the better heat on the under 20 days. Also moved to a larger furnace filter from the 1" return vent. That's helpful too. The included Honeywell programmable thermostat has reduced our need to manually move the old needle, and we can wake up to a fully warm floor. A great company to work with, this being our first major home project. HVAC work is kinda black box, with no price transparency from the manufacturers. Howell's is good value and easy to work with. Hope this great experience continues thru maintenance!

Arun Sagar (spark)

Matthew Banton Is a Top-Notch Technician Jun 1, 2026

Matthew Banton is a top-notch technician and an asset to your company! He is super friendly, which is a part of customer service many companies are lacking in this world today. He arrived promptly at 8 a.m., performed a diagnostic test, and made the repair. He was professional and fair. Thank you, Matthew, for your excellent service and sharing your kind smiles today!

Nop Jack

Got It Done Quick and Clean May 21, 2026

Needed a new central air unit for my house and Howell's got it done quick, clean, and almost exactly as quoted price-wise. I've never had any issues with them, and I hope I never do.

Grymm Grymmowski

The install team was top notch May 14, 2026

The team at Howell’s were great and responsive. The install team was top notch and very courteous. Thank you for making this such a painless experience!

BJ Belcher

I can't say enough about Howell's May 6, 2026

I can't say enough about Howell's Heating & Air Conditioning. We have dual heat (heat pump & propane) and have been using them for years in our old house and this house. Matt was very professional and polite. He went about his work checking our system for its annual checkup, and he was so quiet while doing it. He explained everything and showed us pictures of before and after cleaning our outside unit. Very good work.

Marlene Hudgins

I Highly Recommend Them Apr 28, 2026

I have been a customer of Howell's for quite a few years. Their staff are always on time for scheduled appointments, helpful, provide information about the system and what needs to be done. I highly recommend them. Recently needed an evaluation of the HVAC in a new home. They accommodated the tight time schedule to evaluate the HVAC. The service was great as always.

Cindy Kinney

Howell's Is the Best! Apr 23, 2026

Howell's is the best! I have worked with them for 40 years. Matt Banton is prompt, professional, and caring.

Barb D

Great Service and Professionalism Apr 15, 2026

I would like to thank Victor Andrews for his great service and professionalism. Very knowledgeable and prompt letting me know everything I needed to know. I would definitely recommend him to people for service.

James Gaskill

I highly, highly recommend Howell's Apr 15, 2026

I cannot say enough good things about Howell's. Every service I have had is efficient, and they have always been able to help me. I have always been able to get timely appointments, if not even more than timely. My services include repairs, routine maintenances, and installation. All office staff, technicians, and installers are very courteous and personable, and I have only received quality work over the years. I highly, highly recommend Howell's for anything HVAC-related.

Andrew Hoy

10/10 Guys Came By, Cheerful and Polite Mar 27, 2026

10/10 guys came by, cheerful, polite, on time, worked quickly and effectively and solved my problem, were upfront about costs and offered solutions, offered fixes on things not necessarily in the scope of my request that they noticed may need attention. Would recommend Tech Andrew Keck for your work.

John

Great Service Every Single Time Mar 25, 2026

I have used Howell’s for 40 years and wouldn’t think of using anyone else. They give great service every single time.

Anne McCracken

Our Technician Curtis Was Outstanding Mar 24, 2026

Our technician Curtis was outstanding! Very knowledgeable and thorough. Much appreciated.

Rick Fazzi

Extremely Happy for Almost 10 Years Mar 24, 2026

I have been using Howell's for almost 10 years and have been extremely happy with both their inside staff and the techs. Thanks.

Timothy NITZ

On-Time, Knowledgeable, and Professional Mar 20, 2026

I called Howell’s Heating & Air because our air conditioning system was not working. The technician (Matt) diagnosed the problem and clearly explained what needed to be done, offering 2 possible solutions. He then very efficiently made the repair, following the option I had selected. Matt was on time, knowledgeable, personable, and professional. I will definitely use Howell’s Heating & Air in the future.

Kathleen Cullen

Superior customer oriented service Mar 12, 2026

We have been using Howell’s for the last 4 years, and they have always provided superior customer oriented service. The technicians are thorough and provide knowledgeable explanations of work performed.

Robert Rodriguez

They Are Fantastic! Mar 6, 2026

Corey was very knowledgeable, courteous, and efficient. It was a pleasure working with him. I am very happy that I found Howell's Heating & Air Conditioning. They are fantastic!

W

Howell’s are the best! Feb 27, 2026

Howell’s are the best! They are always on time, have friendly, knowledgeable technicians, and very nice office staff! We request Mark; not much to say about him except for he is awesome! 😊 Thank you for the best, honest service!

Anna Rodriguez

Professional, friendly, and knowledgeable Feb 27, 2026

We recently had our dryer duct serviced after noticing the dryer was taking longer than expected. We called Howell’s Heating and Air. The service technician, Mark Vella, was professional, friendly, and knowledgeable. He spent a considerable amount of time working on cleaning the ducts. Upon completion, he presented his results: a large clear plastic bag with a telltale sign of what could have been a major problem. We are so grateful for his service, and the company Howell’s.

Ray Bigam

Outstanding Personal Service Feb 18, 2026

Outstanding personal service with excellent communication and thorough details throughout the job. Cleaned and completed the job, providing video evidence of success. Thank you.

ken anderson

Highly recommended! Feb 10, 2026

We’ve worked with Howells for over 15 years and are impressed with their service and expertise. Yesterday they fixed our furnace and got us going with full heat. Highly recommended!

Thomas Rayner

Excellent Same-Day Service Feb 4, 2026

Marc came and did an excellent job, I love that they were able to come same day due to a change in scheduling. He was very professional and explained things very well to me. I will definitely be going to Howell's from now on for all my HVAC needs.

Jacob Davis

Routine Maintenance Keeps Our Unit Running Well Feb 3, 2026

Routine maintenance keeps our unit running well. They always let us know of any concerns upfront. Very courteous when they are in our home. Also great service from the ladies in the office!

Suzan Quesenberry

Howell’s Was a Pleasure to Work With Feb 2, 2026

Howell’s was a pleasure to work with. Bryce was our sales representative in having a mini split unit installed in a new space. He was great, very knowledgeable and helpful. Howell’s was great about communicating. They always took time to take calls and answer questions. All of the staff we worked with were polite and professional. Good experience.

Cynthia Murphy