Upon arrival Curtis got right to work and isolated the cause of the flame-out.
Rich Grantham
T"Howell has delivered great service again"
He was very professional and courteous.
Taryn Coullier
A"They Had Someone Here at 6:45 AM"
They were fully booked but had someone here at 6:45 AM today.
Anne Nelson
W"I highly recommend Matt's work"
He provided great technical service and excellent customer service!
Whitney Booker
A"Highly Recommend Howell's"
They have great communication and when a technician was on the way, they let me know and sent me a photo of who to expect.
Amanda Stamper
H"Great Service and Company"
Mr. Kenney did a great job with our initial consultation and service call.
Helen Edmond
Great Job!!
During a recent snow/ice storm, I had an overnight flame-out on my gas furnace that wouldn’t re-ignite. I contacted Howell’s early the next morning, and they immediately notified a technician, Curtis Jones, to address my issue as soon as possible.
Upon arrival, Curtis got right to work and isolated the cause of the flame-out. He fully described the reasons behind the problem and the steps he took to get it resolved. Additionally, he offered to me some simple tips that would potentially help avoid flame-out issues in the future.
I would also like to offer thanks to the service dispatcher that handled my initial call and immediately contacted Curtis to get him to my home as soon as possible.
Great job!!
Rich Grantham
Howell has delivered great service again
Heat went out right before the storm. Curtis came out quickly. He was very professional and courteous. He called as soon as a spot opened in his schedule and serviced the HVAC, quickly getting the heat going. Howell has delivered great service again.
Taryn Coullier
They Had Someone Here at 6:45 AM
Called yesterday with no heat downstairs. They were fully booked but had someone here at 6:45 AM today. Heat was working by 8 AM. New capacitor and $445 later. Appreciate the photo they sent with info on the guy coming. A nice touch to make you feel safe.
Anne Nelson
I highly recommend Matt's work
Matt came out and got my heat back up and running. He was also great about explaining what was going on with my heating and what the source of the issue was. He was great to work with, and I highly recommend Matt's work. He provided great technical service and excellent customer service!
Whitney Booker
Highly Recommend Howell's
Highly recommend Howell's! My heat went out (on the coldest day of the year, of course) and everyone I talked to was so helpful, even before they came out. They have great communication, and when a technician was on the way, they let me know and sent me a photo of who to expect. Matthew was super professional and was able to diagnose the problem quickly. Grateful to have the heat back on with 20-degree weather!
Amanda Stamper
Great Service and Company
Mr. Kenney did a great job with our initial consultation and service call. He actually helped us get the heat back on temporarily while repairs are made. Can’t thank him and Howell’s enough. Great service and company.
Serving Richmond, Glen Allen, Mechanicsville, Laurel, East Highland Park, Richmond, Tuckahoe, Short Pump, Tuckahoe, Ashland and beyond
Heater Repair Richmond
The last thing anyone wants in the heart of winter is a heating system that fails. Howell's Heating & Air’s home heater repair services are here to get your system working again—for your comfort and safety.
A heating system may require repairs even if it hasn’t broken down completely. It may be time to call the skilled heater repair technicians at if your heater makes odd sounds when you turn it on, your heater can’t fully warm up your home, you’ve noticed strange smells when you turn on your heater., or certain rooms are far cooler or warmer than others.
For fast, reliable home heater repair, turn to Howell's Heating & Air. Reach out to us at (804) 376-8844 today!
At Howell’s Heating & Air, we provide full-service heating, cooling, and air quality solutions for homes and businesses across Richmond and the Greater Richmond Area. From new installations to emergency repairs and custom ductwork, we deliver fast response times, dependable workmanship, and long-term comfort for every customer.
Why Choose Us:
24/7 emergency service with same-day appointments when available
Decades of experience in residential and commercial HVAC
Free estimates, financing options, and strong satisfaction guarantee
10-year labor warranty on most replacement systems
English- and Spanish-speaking team members
Custom ductwork and fabrication for complex projects
