Archives: Reviews

“It was great to meet Ricky! He got along great with my dog too, which is always helpful. He was efficient and knowledgeable and friendly and I have not one single complaint about him. I hope to see him on my new date for maintenance in October. I would recommend him wholeheartedly.”

– Mary M.

“Matt was exceptional, trouble shooted the problem and had it fix in 30 minutes, I continue to be very happy with Howell’s and their quick response. Great overall job, thank you Matt!!!”

– Ray D.

“This is the second time Mark has worked on my two units. He is very knowledgeable, explains in detail what's happening, what repair is needed, and why.

In my 38 years of home ownership I've never had an HVAC professional as capable and knowledgeable as Mark.”

– Marc B.

“C. L. Kenny is the best! I can always count on him to do a great job & answer any questions I may have. He is generous with his time & makes sure to point out how I can keep my HVAC system in good shape. He is a very valuable asset to Howell's!”

– Polly M.

“Matt Bennett is just very best.
Communicates well, efficient and thorough.
A pleasure to deal with. The best possible ambassador for your company!”

– Dennis C.

“Matt Bennett is just very best.
Communicates well, efficient and thorough.
A pleasure to deal with. The best possible ambassador for your company!”

– Dennis C.

“John Marshpund installed a 3/4 Ball valve on my gas hot water heater so we could control the hot water temperature coming into the house. John has been my Heating & Cooling care taker for many years. We value his advise on upgrades and changes that improves our comfort & well- being. We always request John to service all our Heating & cooling equipment.”

– Charles P.

“Ricky Jimenez came today. He was great! He called ahead, came when he said he would, checked everything inside & out, and then got me to work on time. He also set up my next visit ahead of time, which was nice. I highly recommend Howell’s and their quality technicians.”

– Alan T.

“Mark is a great person he’s friendly, professional, always on time, willing listens to any questions u may have, ask if there’s anything he can do for you, explain wat he’s doing he’s just a wonderful person. I fully recommend him to anyone who needs the service.
Thank you Mark!!”

– Olive W.

“My husband and I had an extremely favorable experience with Howell's Heating & Air! We had already gotten estimates from a couple of other companies regarding installing new upper and lower heat pump systems and a sunroom mini split before meeting with Bryce Winston, but Bryce seemed to be more heedful of our needs and concerns in specific areas of our house, including the basement. He broached ways to fix these issues, while other companies failed to address them at all. We also felt he was very honest with his recommendations and did not try to upsell us a system we did not need. We were given a time frame of three days to complete the job, and from the first day to the third, the Howell's team showed up on time in the morning and worked until that day's job was complete. We have worked with a number of contractors since moving into our home eight years ago, but Phillip (the AOR Installation Supervisor), Miles and Josh were by far the most respectful crew to have working in our home. They were efficient, hard-working, and willing to address any concerns or requests that I had without hesitation. The electrician on our job was great as well. A couple of small issues arose during our heat pump installation due to the age of our home (electrical and structural), but these items were properly addressed without any additional charge to us. I'm normally very stressed out when people are working in our home, but these guys were pleasant and made the job as painless as possible for us. We have been enjoying our new heating and cooling systems in all areas of our house and are so glad we decided to go with Howell's! We will definitely recommend them to our neighbors and friends if/when they decide to update their heating or air systems.”

– Leslie A.

“Ricky did a thorough and professional job servicing my HVAC system. He was friendly and on time. I always appreciate the courteous and excellent work Howell’s provides.”

– Kara G.

“I had to schedule a service call on a Saturday for a faulty gas furnace. I called the Howell’s office and the associate there took my info and said she would contact the service technician ASAP. Within 10-15 minutes I received a call from Tim Pace, he introduced himself, asked some questions about the issue, and informed me of his ETA. Tim arrived at the promised time, got a little more info about the problem, and got right to work.

After a very thorough examination of the issue, he explained to me the reason for the problem and what it would take to fix it. I asked him to proceed with the repair. He went back to work on it and within 20-30 minutes had the furnace running like new.

Throughout the entire service call Tim exhibited a thoroughly professional bearing. He laid out the cause-and-effect of the problem, was quick to address the few questions that I had, and took care of making sure that all was well before leaving.

Many thanks also to the associate that I spoke with when I called in for the assistance.

It is continued quality service and performance like this that has given me the confidence to rely on Howell’s for my HVAC needs.”

– Rich G.

“I had to schedule a service call on a Saturday for a faulty gas furnace. I called the Howell’s office and the associate there took my info and said she would contact the service technician ASAP. Within 10-15 minutes I received a call from Tim Pace, he introduced himself, asked some questions about the issue, and informed me of his ETA. Tim arrived at the promised time, got a little more info about the problem, and got right to work.

After a very thorough examination of the issue, he explained to me the reason for the problem and what it would take to fix it. I asked him to proceed with the repair. He went back to work on it and within 20-30 minutes had the furnace running like new.

Throughout the entire service call Tim exhibited a thoroughly professional bearing. He laid out the cause-and-effect of the problem, was quick to address the few questions that I had, and took care of making sure that all was well before leaving.

Many thanks also to the associate that I spoke with when I called in for the assistance.

It is continued quality service and performance like this that has given me the confidence to rely on Howell’s for my HVAC needs.”

– Rich G.

“Mark was professional, friendly, and knowledgeable. He performed the regular maintenance for our transition to air conditioning on the heat pump. He explained everything to us. We were pleased with his work.”

– Esther T.

“We have used Howell’s at our home for 6 years and they always do a great job. We’ve had Matt and Rodney, two wonderful young men. We have recommended them to family and friends and most of them now use them. You can’t go wrong with Howell’s!”

– EJ W.

“Great service as always from the Howell’s service team. Howell’s is great to deal with they call you to set up service and text you when on the way. They are very thorough with their service and never leave any mess. Reps are always nice, friendly and helpful.”

– John O.

“Howell is a good company to work with and JOHN is the best tech! He always does a thorough job and is so pleasant to work with –
You can be sure when his visit is completed that everything is in order and working properly.”

– Kathy G.

“My maintenance appt with Youssef Makramalla was exceptional! He was very thorough and helpful showing me how to set my thermostat for both air & heat! Serviced my new AC unit and everything is working wonderful!

Sandy Patton”

– Sandra P.

“Matt is terrific. Friendly, honest, efficient, and a true professional. We trust him implicitly to keep our heating and cooling system in tip top shape. So glad Howells was recomnendedbto us. We are so happy to recommend you to all our friends and to "friends" on social media.”

– Pat H.

“I met Ricky for the first time recently for a maintenance check on my HVAC units. He showed up right on time and was friendly and professional. He made recommendations and answered my question satisfactorily.”

– Lewis C.

“Gabriel did my maintenance service today. He was prompt, professional, knowledgeable and very thorough I have relied on Howell’s for more than 30 years, thanks so much!”

– Bettie R.

“John Marshpund replaced my hot water heater today. He was punctual, professional and did a great job of working in a very tight space.
I have relied on Howell’s for more than 30 years and always depend on their good judgment and expertise!”

– Bettie R.

“Mr Kenny arrived within the time frame expected.He pwas polite and pleasant as well as professional. He was shown where the units were inside and outside of the j
h piome,andthe thermostat and went to work. He kept me informed of what he was doing and the functioning of each unit ,also recommended that a pnew filter be placed in air handler,which he put in as I happened to have one here and stated the old was looking rather gray, which was a sign that a new one was needed.He
checked the heat pump outside, confirmed it was running well,answered my questions about the setting inside on the thermostat. and replied that it should be set on what ever felt comforable to me.He was very informative.I appreciated his services.He also said I could make an appointment for next six months service with him or I could just call it in when appropriate,which I chose to do.

.”

– Sheila H.

“My serviceman, Matt, was very pleasant, checked out my problem, and took care of things quickly. He even covered his shoes when he entered my home, so he wouldn’t track in any dirt. Very pleased with Matt and his service.”

– Barbara T.

“Matt fixed an issue that was created with the installation of a new heat pump 2 weeks ago. He showed me pictures of the issue, explained what happened and tested to make sure it was working.”

– Hilary B.

“I thought the service technicians were professional, conscientious, and thorough. My only reason for not giving a five star review was that they inadvertently left fingerprints around several of the vents on the ceiling that we had to clean off, and there was quite a lot of debris from the ducts on the floor that required vacuuming after they left. Neither issue was a big deal, but yes, they had addressed both while they were here. It would’ve been a more positive experience.”

– Jim W.

“We are always pleased with the service we receive from Howell’s. Mark arrived on time and finished our semi-annual maintenance in a timely manner. Mark was friendly and polite and informed us of his findings. Thank you!”

– Diane R.

“Mark was professional and listened to my comments and questions before he started and answered my concerns when he was done with the inspection.
I appreciated his help!!”

– Holly R.

“Had a new heat pump installed and Phillip’s install team was amazing! They were prompt, communicative, explained every step, answered every question. I can’t say enough about their professionalism and respect. When my other unit goes out (shrug) I’ll absolutely call Howell’s and request Phillip’s team. 10/10. Would recommend to anyone and everyone.”

– Austin M.

“Mark and Josh(?) did a great job with maintenance. They checked out a problem that surfaced with a furnace and reported the options if something fails.
Mark was personable and showed an expertise in servicing our units. Thank you, Howells”

– Stephen A.

“I can not say enough good things about our experience with Ryan today. He was so professional and thorough. He explained everything he was doing and all the issues he found. We were so impressed with his knowledge and his willingness to patiently explain everything to us. Thank you to Howells for continuing excellent service and to Ryan for going above and beyond.”

– Nicole M.

“Ricardo came out to inspect a house we were under contract for that had just been serviced by another company a week earlier. He found a cracked heat exchanger and an air conditioning unit that was Frankensteined together. He was polite, thorough, and frankly quite possibly saved our lives. If we had trusted the other company we may have not woken up one morning after we moved in due to carbon monoxide poisoning. Thanks Howell's and THANK YOU Ricardo!”

– Robert A.

“Technician was polite and courteous. Introduced himself (I forgot) and explained what he was going to do. Completed checkup and told me what he did and that the unit was working well.”

– Gail H.

“John Marshpund fixed the noisy fan motor on my heat pump. He came out on a cold blustery day and completed the work in a timely and professional manner. Thanks John!”

– Ray W.

“Ricky is an excellent Howell's representative. He is an effective communicator, a very knowledgeable and skilled professional, and always brings a positive attitude. Thanks!”

– Christine T.

“CL was great. Listened to my concerns, collaborated his suspicions with equipment inspections and explained the issue. He answered my questions so I fully understood.
Very personable!”

– Mary kay S.

“It is so nice to have help when it is needed! Matt and his apprentice were attentive to our concerns and did a thorough evaluation of our furnace. We feel confident with the plan that Matt suggested as we move forward. Thank you for your help!”

– Mike and Kelly L.

“It is so nice to have help when it is needed! Matt and his apprentice were attentive to our concerns and did a thorough evaluation of our furnace. We feel confident with the plan that Matt suggested as we move forward. Thank you for your help!”

– Mike and Kelly L.

“Howell’s is the best! We had a severe rain storm last night and lost power. This morning our downstairs heat pump was not working. After checking what I could, I called Howell’s for assistance. Within two (2) hours a service person, “CL” , was at our home. He discovered water had entered our crawl space and caused our condensation pump to burn out. CL had to crawl through a few inches of water to get to the pump and circulator unit to diagnose and correct the problem. He did a great job and fixed the problem but what was so impressive was his professional demeanor and approach. Also, the persons I spoke with over the phone at Howell’s were very pleasant and helpful. Thank you CL and Howell’s, you’re the best!”

– Michael W.

“I have used Howell’s for about 30 years. They are wonderful from the technicians to the office staff. I always request Mark as my technician and he is professional, knowledgeable, courteous, and thorough. Sarah in the office is wonderful to work with and always responsive and courteous.”

– David P.

“Your tech service people are the best! Today was our semi-annual checkup. Rodney checked both our units thoroughly. What a fine young man! It's a good feeling knowing our heat pumps are in good working order and we have nothing to worry about.
Howell's Heating & Air are the best!”

– Linda S.

“Myles and his crew went above and beyond my expectations. Their quality and craftsmanship were excellent in every manner. Their professionalism and communication is a rare find these days they handled their business and installed like a true professional. I am beyond happy with their experience and the overall job they did. Job well done, 100 percent.”

– Justin H.

“Youssef was very thorough with checking our system, our furnace, and cleaning, where needed to be. He gave recommendations, and ensured the system worked well. I appreciate the time he took, the suggestions given, and did not feel I was trying to be sold on something, which is always my worst experience sometimes. Thank you Youssef!”

– Michelle V.

“We have been customers for years and keep a maintenance plan with Howell's. They are always on time and pleasant. They take the time to check everything. Our sons now use them for their service.”

– Mylene M.

“CL was excellent. He spent time explaining what he was doing, and walked me through the whole process of setting up my thermostat. I appreciate his consideration with putting on booties before coming into the house and even polishing the thermostat before he left. I really liked informational text you sent prior to the visit, giving me a heads up on the technician coming. I have just started using Howell’s recently and I’m very pleased with the service and professionalism they give.”

– J F.

“The technician did a very detailed job for the unit, he did maintenance and also changed out a circuit breaker so it can run more efficiently.”

– Joan M.

“I was not able to be there due to family emergency, so my sister and her husband came over while Youssef serviced the units. They said he did a very thorough job. Took his time to make sure everything was ok.”

– Lori O.

“Howells Heating & Air has been serving us for years. Rodney came over on our most recent visit for maintenance and checkup. He explained what he was doing and what he needed to get access to. He was kind and courteous. Before leaving, he explained all that he saw and condition that it was in. He represented the company well. Howell’s seems to have good people from our experiences with them.”

– Benton N.

“Gabe was a great representation for your company. He was prompt, thorough and very friendly. I highly recommend him and your company for the services you offer.”

– Pat S.

“Youssef was very nice and took all the time he needed to make sure the unit was in good order. He checked the air filter, as the red light had been blinking, but reported that it is in good condition. However, before he left, he talked with the office and placed an order for a replacement filter for the next checkup. Very pleased with him and his service.”

– Barbara T.

“Rafe did an excellent job of isolating and solving my issue. He was on-time, friendly and knowledgeable and got right to work when he arrived. Many thanks to Rafe and Howell’s Heating and Air for the excellent work!”

– Rich G.

“My HVAC was recently replaced by Howell (they installed original unit) and even though the install went very smoothly without a hitch there was problem with the comfort level. Today, Phillip, came out and made it all better. I have been a very happy customer of Howells since 2005 and think both the office staff and techs are the BEST!”

– Barbara R.

“Ryan could not have been more helpful, going above and beyond the minimum maintenance routine. He reminded me about replacing my air filter and showed me how to check how “clogged” it was. He installed a new filter for me.

When Ryan removed the leaves underneath the compressor outside, he gave me maintenance suggestions about fallen leaves. Ryan reattached wires on the side of my inside unit, too. He welcomed questions with clearly stated explanations.

I hope Ryan will come again for my Spring maintenance check.”

– Pam W.

“Ryan was punctual, kind, courteous and knowledgeable. In asking questions about what I can do to make sure, I am doing my part in maintaining the equipment, he was clear and spoke in a manner that I could understand. I have hearing problems and most people get annoyed with my questions but he was patient and answered all of my questions calm. He’s a keeper and thanks for sending him. 👍🏽”

– Pamela L.

“Matt came and fixed my heating issue in fifteen minutes (it was a loose wire) he is amazing!!! Josh was with him and he was in training, but very nice!!! Thanks, Matt and I appreciate you!!! Merry Christmas❤️❤️🎄🎄”

– Jayne V.

“This is the first time I’ve had Matt to my house. He was prompt, professional and I appreciate all he did to get me back up and running. Thank you.”

– Norma G.

“I had an old system removed and a new complete system installed. Myles & Victor did a very professional job. I couldn’t have asked for anything more. Quick and very knowledgeable.”

– John A.

“Another great experience with Howells all attributed to CL Kenney, Senior Service Tech. I found CL’s diligence to his job and respect for his customer most comforting. Plus, he is cost conscious which is greatly appreciated. And a good source of information regarding problem and options to repair. Again, thank you Howell’s and CL Kenney for a job well done.”

– Maria H.

“My upstairs unit was not putting out heat or cool. I called Howells and spoke with Stacey who scheduled someone to come out that day. I was lucky to get CL Kenney – he was great. He found the problem, gave me options on repairs, gave me good info regarding things to consider in making my decision, and charged a really fair price for the call. CL will be coming back to install a part that had ordered. The whole experience was satisfying. Thanks Howell’s!”

– Maria H.

“Another outstanding service visit by C L Kenny! He can always be expected to go above & beyond and is truly an asset to Howell’s. I am so fortunate to have him service my HVAC system & very much appreciate his advice.”

– Polly M.

“Mark is a terrific technician, he’s punctual, friendly, knowledgeable, answers all my questions, professional, patience very kind.
Thank you Mark”

– Olive W.

“Rodney J was very professional. He was on time and he serviced our “heating/cooling system” w/expertise care.”
We forward to “seeing him in the spring!””

– Michael J.

“Mark, and his partner Gabe, were great. Spent some time checking the system and got it running again—possible recycling problem with the new season. Thanx.”

– Elizabeth M.

“Howell’s did an outstanding job installing our new heat pump. Josh, Wayne and Phillip were courteous and very knowledgeable. I highly recommend Howells’s for any kind of HVAC service!”

– Jay R.

“Rodney was friendly and knowledgeable. Did the job in a very professional manner. Thank you for your service.”

– Connie R.

“Just had my semi-annual maintenance done today in my gas furnace. Howell’s installed it 25 years ago and it still is in great condition. We rarely if ever have a problem with it and I am sure that is because of the regular maintenance. I have used Howell’s for 40 years and wouldn’t consider a change!”

– Anne M.

“Replaced a 20-year-old AC system. Howell’s provided the best estimate among multiple vendors.
Josh and Wayne were timely, courteous, efficient, and clean providing the new installation.”

– Robbie P.

“Rafe was professorial explained to me what he was going to do and then explained to me what he had done and fixed the problems I had. Kept everything very clean. Nice guy!
I live in Caroline County but y’all don’t have that listed on the county list for reviews.”

– David R.

“Howell’s is awesome. Knowledgeable and trustworthy and the team works hard to figure out what is going on and fix it. Confidently. When you call them, someone knowledgeable helps you get the right technician out. They call you back and check up on you. Checkout for services is quick and easy and they take credit cards on the spot. The business is run well, estimates are quick and the maintenance plan is perfect and everyone should sign up. Combine that with the great people at Howell’s it’s a winning team.”

– Chris R.

“Youssef arrived timely and service all 3 of my units. He explained what he found, what concerned him and worked diligently to get my units back in to tip top shape. Howells technicians are always polite and hard working.”

– Rich L.

“Mark and Victor did a great job getting system sorted out after having a drainage issue after a maintenance job done the week before. They worked well as a team and did a great job explaining what they found and how they were going to fix it.”

– Tommy F.

“Have always had a good experience with Howell’s and today was no exception as they performed routine maintenance on my heat pump. The technician, CL, was very knowledgeable and helpful with information. They also cleaned up very well.”

– Wayne D.

“Howell’s service technicians are always responsive, friendly and helpful. They explain what they’re doing and what needs to be done in terms of maintaining my heat pump. I would recommend Howell’s Heating & Air.”

– Jan B.

“Matt is the most professional excellent service tech ever. Cheerful, efficient, drpendable, you name it. All first rate. So glad we switched to Howells. We love you guys.”

– Pat H.

“What a lovely experience! Josiah Sexton did a great job with the maintenance of my heating and cooling systems. He was nice, patient, resourceful, and very knowledgeable. I felt like I have been treated honestly and competently. If possible, please assign him to my account for all future visits.”

– Maria H.

“Matt was thorough in his review and assessment and confirmed our concern that the blower motor was bad …again. So we discussed options and Howells is getting quotes so we can make an informed decision.”

– Rich L.

“I always feel comfortable when Rodney Jones comes to my home to perform maintenance. He is a personable and professional young man. An outstanding employee representing your company.”

– Norma G.

“John and Ricardo provided annual maintenance service for my 20 KW standby generator.
They completed the service in a friendly and professional manner and updated me on their departure.
Would recommend to others.”

– Donald F.

“Rodney is very professional and always pleasant when he performs our heat pump inspections. Respected our property. Informed us what he was checking and when he was finished, updated us on the status of our system, and if any service was needed. Thanks for great service.”

– Terry H.

“Youssef was excellent. He was thoughtful, conscientious, and thorough. He reviewed my choices with me and helped me make the best decisions for systems. Great work Youssef!”

– E S.

“Victor was very friendly and polite. He completed our six month maintenance and explained what he had done. We have used Howell’s for many years now and are very pleased with the service they provide.”

– Diane R.

“Howell’s team did an excellent job doing routine maintenance on my heat pump and installing a smart thermostat. Technician took his time and was thorough. He even replaced some wiring that was defective. First time doing maintenance on my 9 yr old heat pump. Works even better now.”

– David B.

“Thank You So Much to Howell’s Heating & Air for repairing our HVAC system after our AC broke down during the very hot heat of this summer! From the first call to the completion of the repair, they treated me with great professionalism and kindness and provided the best customer service that I have ever experienced with a service repair company.

I personally want to thank Mark Vella, our highly experienced service technician, who went above and beyond during the whole repair process. From diagnosing the problem to replacing the defective DC power supply board in our air handler, I was beyond impressed with his HVAC expertise, professionalism, and kindness. He provided excellent and efficient service and was very courteous and helpful during his visits. He also made sure to thoroughly explain the problem and the repair so that I understood the process from start to finish. After the installation of the new DC power supply board, he made sure that our HVAC system was up and running again smoothly and completed checks while monitoring the system operation. He even cleared a clog in the air handler drain line and re-secured some of the supply lines of the outdoor heat pump fan unit during his system checks. Thank You So Much again for everything, Mark!

If you are looking for a reputable, honest, and reliable HVAC company, I highly recommend Howell’s Heating & Air and give them over a 5-star rating! I found them online based on their highest number of positive, 5-star Google reviews for HVAC repair in the Richmond area. I am so grateful and satisfied with my overall experience with Howell’s that I cannot speak their praises enough. I will be sure to recommend them to all my family and friends and to anyone in need of HVAC services. Thank You So Much again for everything, Howell’s!”

– Marty A.

“I have been a comfort customer for years and would recommend Howell’s to you for your HVAC needs. The people at Howells are professional, capable and helpful.”

– Robert D.

“Awesome service as always. Always professional, friendly and if there is an issue always explain so I can understand the problem. I have been with Howell’s for 50 years and will never change. Thanks for the excellent service from all of the technicians”

– Debbie S.

“Mark Vella was very sweet and personable. He was very thorough in the maintenance on Heat Pump and generator. Have used Howell’s for years and always satisfied .”

– Patricia B.

“As always, a wonderful experience with Howell’s. Your technicians are kind, knowledgeable and professional and they do an excellent job. I appreciate you all.”

– Kara G.

“Matt came out to our house as a follow-up to a call we had earlier in the day. He diagnosed the problem promptly, took care of the issue and made sure everything was functioning properly. Very knowledge and courteous.”

– Teresa S.

“Matt Banton did a great job getting my a/c system cooling like it should. He checked everything out thoroughly and fixed the issues. Now my system is working properly. Thanks Matt!”

– Tom D.

“Matt came out and identified and fixed a problem by noticing something that nobody else had identified. Along with the good work the previous guy did with the drain, my unit now works perfectly. Kudos to Matt.”

– Don T.

“Prompt response and excellent customer service. Matt was friendly and very professional. Never a good thing to have your AC out in August! Matt explained the situation thoroughly we will hopefully be back up and running soon!”

– Denise S.

“Josiah did a great job! He was very thorough and communicated well throughout the maintenance process. I would definitely use Josiah again.”

– Andrew G.

“Called in a service request last night when the temp in our home was 87 degrees F. Mr. Banton showed up at my home this am on time while temps outside were in the 90s. Can-do positive attitude and a true professional who was a genius in his troubleshooting skill. Diagnosis took about 15 minutes. Problem resolved. Your company has earned my trust and my business.”

– Arthur G.

“I didn’t know where the switch was on my thermostat to change the fan from on to auto. Brandon turned the fan to auto and was out the door in two minutes. He could have laughed out loud at my ignorance but instead he was very kind.”

– Carol S.

“Mark was very informative about everything that was going on with AC Unit. There was no pressure in buying something I didn’t need. Would recommend him to anyone who needs services.”

– Mary G.

“Regular maintenance for this service. Provided me a 2 hr window, arrived within the 1st 30 minutes of stated time. Performed the service correctly and professionally. Have used Howell’s for over 25 years.”

– Eric M.

“The technician Matt showed up early and was prepared to work. He replaced the component quickly and efficiently. Matt verified the system was operating correctly and kept me informed during the entire process. Great job.”

– Jimmy G.

“The Howell’s team provided same day service repair for our AC system. The Howell service technician, C.L. Kenney, was very knowledgeable and professional. After performing a thorough analysis, he properly addressed and corrected our AC performance issue. Excellent customer experience.”

– Doug H.

“I have had Matt come out for preventative maintenance and repairs before and he is a pleasure to interact with. He arrived early on a Saturday for this repair and had things running promptly.”

– Kevin L.

“Installation was a long and arduous hot process in July – he was super polite and friendly and had booties and covers for my carpet.
Thank you for following up when I didn’t understand some of the features of the new system.
What nice – he took pride in his work and knowledge of American standard systems – happy with my cool air l.”

– Sharon B.

“Brandon did a wonderful job explaining to my mom what needed to happen during the various stages. We thought it would be a quick repair instead of a new compressor. He was polite and professional.
Howell’s keeps us up to date on timelines. It was a refreshing dealing with a customer-oriented and professional company!”

– Ann G.