Archives: Reviews
“John Marshpund has service our Heat & Cooling system for many years. He has done an excellent job. John is always on time & mannerly. We have full confidence in his work and recommendations.”
“Timothy did a thorough job and identified another potential problem with our aging heat pump, providing a cost estimate for the replacement component and installation. Always pleased with Howell’s service!”
“Arrived in time frame, polite and assessed the problem.”
“John is always prompt and thorough. Always pleased with the results.”
“Ricky has serviced our unit for the past year. He is prompt, courteous and thorough. He always provides a detailed summary of his visit, what he performed, and his findings.”
“Tech was very professional and very thorough”
“John Marshpund provides exceptional customer service.
He is professional, honest, and one of the best technicians.
We have known John for over 20 years and hope he never retires.”
“John Marshpund provides exceptional customer service.
He is professional, honest, and one of the best technicians.
We have known John for over 20 years and hope he never retires.”
“Ricky knows what he is talking about! Now we wait to see how soon we can be scheduled and what the cost will be. I am glad he will be doing the work.”
“Ricky knows what he is talking about! Now we wait to see how soon we can be scheduled and what the cost will be. I am glad he will be doing the work.”
“Ricky knows what he is talking about! Now we wait to see how soon we can be scheduled and what the cost will be. I am glad he will be doing the work.”
“Ricky was very nice and professional and did a good job!”
“YOUSSEF is awesome!!!!!! Extremely professional and highly knowledgeable! THANK YOU!”
“Just plain awesome service. Our technician was extremely informative and answered all of our questions . We have been using Howell’s for 10 years and couldn’t think of using anyone else!”
“John Marshpund came for my semi-annual check up! He is always professional and gets the job done with a smile on his face!”
“Joshua arrived on time, was pleasant and informative.”
“Joshua arrived on time, was pleasant and informative.”
“Jon arrived on time. He’d been here for the same semi-annual season-check a couple of years ago so he set straight to work, was very efficient and always friendly.”
“Ricky always does a great job. He is professional, personable and knowledgeable about our system.”
“Howells is the best. I have used them since 1984 and would not think of changing. Just had my furnace checked for the winter and was really happy to see the same technician back. Mark has been to my house multiple times and does an excellent job!”
“Howells is the best. I have used them since 1984 and would not think of changing. Just had my furnace checked for the winter and was really happy to see the same technician back. Mark has been to my house multiple times and does an excellent job!”
“Howells is the best. I have used them since 1984 and would not think of changing. Just had my furnace checked for the winter and was really happy to see the same technician back. Mark has been to my house multiple times and does an excellent job!”
“Very pleasant, friendly. Kept me.posted on findings”
“As always, very satisfied with the service.”
“Mark was very pleasant to work with. Explained everything he was doing.. So sorry to hear Rodney moved away but happy that I now have Mark for my service needs.”
“Great service! Super professional and quick.”
“Great service! Super professional and quick.”
“Superior service, knowledgeable techs and thorough inspection & maintenance. I have used Howell's for approximate 20 years and have never been disappointed.
I am able to schedule appointments at times that are good for me and with a Howell employee (John) that is a super representative for the company. He is so knowledgeable and when he completes his visit you feel confident that everything with your system is in top running condition. He goes above and beyond to assure that I have received the very best service possible.”
“Gabe was the technician who serviced my AC unit and was very knowledgeable and professional! I was very satisfied with his performance”
“Youssef came back today to install a circuit board. He was prompt, friendly and competent. He is an excellent technician and is always welcome back. Keep it up, Youssef!”
“Youssef and Tony arrived right on time for my regularly scheduled HVAC maintenance. They were polite and professional and Youssef informed me a potential issue and answered my questions to my satisfaction. Howell’s makes everything seem easy!”
“We love Mark- he understands our old furnace system and is very knowledgeable – he takes good care of it furnace and A/C systems”
“Youssef is an excellent technician and a great and capable help. He is welcome back any time! Great work Youssef!”
“Great job by Matt as always. Much appreciated.”
“John Marshpund completed the bi yearly maintenance on our HVAC. He's always on time and always explains the service that he has performed.
We always asked for John by name.”
“Pleasant and efficient!!
Thank you”
“Pleasant and efficient!!
Thank you”
“Gabriel was very friendly, knowledgeable and courteous. I would recommend him for anyone looking for service!”
“Gabriel was very friendly, knowledgeable and courteous. I would recommend him for anyone looking for service!”
“This gentleman was very thorough & proficient in his job. Very polite & engaging.”
“Mr. Makramalla was very thorough and hard working. He explained things very well.”
“I was pleased with my experience when Gabe Pena came to service my Aquatherm system. He immediately diagnosed and resolved the problem that caused my system to shut off. Gabe was professional, courteous, and knowledgeable. He is an asset to Howell's Heating & Air.”
“He was so thoughtful and thorough explaining process and reasons doing what needs to be done to flushing water heater tank
Respectful of no shoes in the house and wore clean booties –
He has worked on hvac prior to this and felt entirely trustworthy and genuine – gave him some dog treats for Toni’s dog as well .”
“He was so thoughtful and thorough explaining process and reasons doing what needs to be done to flushing water heater tank
Respectful of no shoes in the house and wore clean booties –
He has worked on hvac prior to this and felt entirely trustworthy and genuine – gave him some dog treats for Toni’s dog as well .”
“Wayne and Victor arrived in time and were very professional in their work. All work was completed as stated and they left the work area clean. I have works with Howells for over 16 years and will continue to do so.”
“Drain pan replaced for unit installed in spring. Problem thought to be due to over tightening of bolts during installation. Wondering if under warranty? Service diagnostics and repair both done by Tim—excellent.”
“Drain pan replaced for unit installed in spring. Problem thought to be due to over tightening of bolts during installation. Wondering if under warranty? Service diagnostics and repair both done by Tim—excellent.”
“Mark Vella was the technician on call on Saturday 8/24/24. We are so very grateful that he was . He was so kind, professional, knowledgeable and explained everything needed to do to repair our system. He came back today, Sunday morning 8/25/24 to install a new motor, set our thermostats and made sure everything was working perfectly before he left our home. We would highly recommend him and will request him in the future. Your company is very lucky to have him on your team! He’s awesome!!”
“Mark Vella was the technician on call on Saturday 8/24/24. We are so very grateful that he was . He was so kind, professional, knowledgeable and explained everything needed to do to repair our system. He came back today, Sunday morning 8/25/24 to install a new motor, set our thermostats and made sure everything was working perfectly before he left our home. We would highly recommend him and will request him in the future. Your company is very lucky to have him on your team! He’s awesome!!”
“John Marshpund was excellent. He came out the day after I called for a routine maintenance. He was very knowledgeable and professional and really took his time explaining things to us. Thank you!”
“Ricky did a great job. He was kind and efficient. He kept me informed of all work being done.”
“Started with replacing my interior coil, however my unit was older and the part they brought was much larger than the coil currently in my unit. We are now faced with three options, modify my current unit so the replacement part would fit, replace the cooling portion of the unit with a new cooling unit (inside and outside units), or replace the complete unit (heat and A/C. Waiting for quotes right now.”
“Ricky was called to our home due to a leaking overflow valve on our hot water heater. He quickly identified the problem and fixed it. He stayed a good 20 minutes after just to make sure the water didn’t leak. His time, explanation and knowledge was greatly appreciated.”
“Mark was so nice and professional! The experience was perfect!”
“I have been using Howell s HVAC service for several years and have had nothing but courteous ,punctual, and professional support from not only the technician but also the office staff. The technician was very knowledgeable in his product.i will not hesitate in using the company to maintain my HVAC unit.”
“Ricky was right on time. He was very professional and explained our issue in terms we could understand. The problem was fixed quickly and to our satisfaction.”
“Ricky was right on time. He was very professional and explained our issue in terms we could understand. The problem was fixed quickly and to our satisfaction.”
“Always professional. Same tech has come out the few times needed. Knows the system and offers thorough description and tips to this homeowner for better functionality.”
“Always professional. Same tech has come out the few times needed. Knows the system and offers thorough description and tips to this homeowner for better functionality.”
“The experience was top notch from start to finish. I called for service at 7:45 AM and the technician was at the house by 10:30 AM. The text with the picture of the technician is a great idea. The technician was very polite and explained everything thoroughly.
Great experience all and all. I would highly recommend!
HK”
“Wonderful service. Highly recommend after being referred myself. He took his time and checked everything and explained everything so even the non-mechanically inclined understood . He definitely takes pride in his work.”
“C L Kenny was awesome. He was knowledgeable and diagnosed the problem and had options for the repair. I highly recommend Howell’s and C L Kenny!”
“Tim did a great job. He was very courteous, truthful, and reliable. He was very dedicated to his job.
Howell company is reachable and quick to our needs.
Awesome job to Tim.
More power to Howell.”
“Awesome experience technician was great and friendly”
“Matthew was excellent. He is very professional and knowledgeable.”
“Matt was my tech. He was polite, respectful and very knowledgeable. I needed my fan replaced, and like all previous Howell’s home sevices, Matt was fantastic
Thank you for your excellent customer service.”
“Technicians were prompt and very knowledgeable. They were willing to take time to answer all questions we had. Very professional”
“Technicians were prompt and very knowledgeable. They were willing to take time to answer all questions we had. Very professional”
“Matt serviced our leaking mini split unit and was able to quickly identify the cause. He thoroughly explained the problem and his action plan for resolve. Once he implemented the fix he remained on site for a while to ensure the leak was under control. Matt was friendly, highly knowledgeable, very clean and his experience showed. I will be using Howell’s for our future issue and preventative maintenance. I recommend you do too. Thanks!!!”
“Matt serviced our leaking mini split unit and was able to quickly identify the cause. He thoroughly explained the problem and his action plan for resolve. Once he implemented the fix he remained on site for a while to ensure the leak was under control. Matt was friendly, highly knowledgeable, very clean and his experience showed. I will be using Howell’s for our future issue and preventative maintenance. I recommend you do too. Thanks!!!”
“Matt serviced our leaking mini split unit and was able to quickly identify the cause. He thoroughly explained the problem and his action plan for resolve. Once he implemented the fix he remained on site for a while to ensure the leak was under control. Matt was friendly, highly knowledgeable, very clean and his experience showed. I will be using Howell’s for our future issue and preventative maintenance. I recommend you do too. Thanks!!!”
“Not only did Howell’s get us a technician to come by the day I reached out (with other places estimating 7-10 days before they could get someone out) but Mr Marshpund, the technician, was able to resolve the problem extremely quickly. He was kind, helpful and professional and we will absolutely continue to work with this company. Highly recommend”
“Gabriel Peña was our technician and he was not listed in the drop down for the first question in the survey. Gabriel was great!”
“Gabriel Peña was our technician and he was not listed in the drop down for the first question in the survey. Gabriel was great!”
“Mr Vella arrived within the time given..He was very polite. and professional. He introduced himself and other worker,Close plain explained what the visit entailed and they went to work after showing them the locations of the heat pump .thermostat and air handler.After wards he gave me the results of the inspection, said everything was okay with no problems noted and gave me a follow-up visit date.Worksite was left clean very efficient”
“Mr Vella arrived within the time given..He was very polite. and professional. He introduced himself and other worker,Close plain explained what the visit entailed and they went to work after showing them the locations of the heat pump .thermostat and air handler.After wards he gave me the results of the inspection, said everything was okay with no problems noted and gave me a follow-up visit date.Worksite was left clean very efficient”
“Mr Vella arrived within the time given..He was very polite. and professional. He introduced himself and other worker,Close plain explained what the visit entailed and they went to work after showing them the locations of the heat pump .thermostat and air handler.After wards he gave me the results of the inspection, said everything was okay with no problems noted and gave me a follow-up visit date.Worksite was left clean very efficient”
“As always…on time, professional and experienced staff.
Matt Bennett is a pleasure to work with and have on site.”
“As always…on time, professional and experienced staff.
Matt Bennett is a pleasure to work with and have on site.”
“John did a great job! He came the same day, quickly diagnosed the issue and repaired it fast. He was friendly and helpful.”
“Excellent work! Timely, thorough, and explained things well! Glad to have him back for next maintenance visit.”
“Matt was very knowledgeable & discovered a frayed wire on the fan motor…replaced it very quickly & fan began running again! Hope all is well!!”
“Matt Banton was very professional, thorough and informative. His superior knowledge and simplified explanation of the issues and necessary solution regarding our over-worked unit was very helpful. The repairs were simple and everything is working properly.
Thank you!”
“The technicians were friendly, efficient, and courteous.”
“Mark was punctual, knowledgeable, professional and solved our issue in no time. He shared unit tips to increase longevity and efficiency. He was very courteous, wore shoe covers and cleaned up perfectly.. Thank you for great service.”
“Tim did a terrific job. Arrived on time. Did the work and clean-up in a professional and timely fashion. Would not hesitate to recommend Howell's Heating and Air service to anyone needing HVAC service repair or replacement.”
“Gabe Pena is such an asset to Howell's. He is professional, efficient, kind, and friendly. It is a delight to work with him!”
“Mark seemed very knowledgeable and thorough! Very pleasant to work with!”
“Matt Banton did a wonderful job. He listened, troubleshooted the problem, fixed it and then confirmed it was fixed. Couldn’t ask for better service. Howell’s overall as been very good over the past year we have lived in the area.”
“Our air conditioner stopped working last night. I called to schedule service for the next day. Matt was here at 8:30 a.m.
He diagnosed the problem and had it fixed in one hour. The thermostat had gone out, so we now have a new one. Matt was very cordial and easy to work with. This was a much better experience than I expected.”
“Matt came out to service my heat pump. He gave the bad news that my 11 yr old heat pump had seen its final days. He could have tried to repair but the cost was not worth it on an old unit like that. He ran back to maintenance shop to get me some portable AC units to keep my house cool until it can be replaced. Good job Matt”
“Your technician (whose name I have, of course, already forgotten) came yesterday for my 6 month maintenance visit. I received a text message asking for an opinion about his services but I made such a hog wallow of the attached review form I thought I'd better not send it. So this instead. The technician did an excellent job: on time, kept me informed of what he was doing, was courteous and efficient. Everyone I've dealt with at Howells has been fine but if you can send that same nice young person in February I'll be glad to see him.”
““On time…revolve our concerns …our unit is running great now!””
“I had guests coming and my a/c was not working correctly and it’s 90-100 degrees outside this coming week.
Howell came right away and gave me a 2 hour window so I didn’t have to sit home ALL day..
Fabulous company to deal with !!
Matt who came out this time was polite, efficient, wore booties to protect my marble floors , and diagnosed the problem.
He had to go in the attic and it was really hot up there but he never complained. Explained it and fixed it.
Thanks”
“I had guests coming and my a/c was not working correctly and it’s 90-100 degrees outside this coming week.
Howell came right away and gave me a 2 hour window so I didn’t have to sit home ALL day..
Fabulous company to deal with !!
Matt who came out this time was polite, efficient, wore booties to protect my marble floors , and diagnosed the problem.
He had to go in the attic and it was really hot up there but he never complained. Explained it and fixed it.
Thanks”
“Youssef came today to my home and completed our Comfort Club maintenance inspection on our American Standard HVAC system. He also performed the same on our Mitsubishi mini split unit. He was an outstanding worker and representative for your company. He was on time, thorough, respectful, and detailed in his work. I knew when he left that our system had been completely examined and every detail was explained to us.
Thanks for this type of work and worker……you don't see it often.
Dale V. Svor”
“Matt was prompt, professional, and knowledgable. He took time to explain the nature of the issues and then provided explanation of his solutions and the repair work that was provided. Top notch service! We love Howell’s!”
“Youssef was fantastic. He fixed our problem and explained it completely.”
“He did an outstanding job keeping me informed of what was happening issues concerns and suggestions for improved usage and maintenance – now will schedule a water tank flush now that I understand the process and reasons –
Very polite taking off shoes and using booties and nice to my schnauzer which is important – .”
“Both technicians, Miles and Steve, were polite, professional, and efficient. They showed great respect for our home's interior & exterior while performing the installations. Upon completion of the installations, Miles specifically explained how to operate and maintain the systems.
Howell's sales rep, Bryce Winston, was also polite & professional, and listened closely and answered thoroughly all of our concerns regarding sufficient equipment needed, pricing, and scheduling.”
“John was very professional as was his assistant. They both did a great job and fixed the problem in no time. Once I called with my issue, it was just a matter of a few hours before they showed up. I can always count on Howells.”
“John was very professional as was his assistant. They both did a great job and fixed the problem in no time. Once I called with my issue, it was just a matter of a few hours before they showed up. I can always count on Howells.”
“I have used Howell's Heating for 25+ years and have no complaints. They do a great job.”
“He was very thorough and explained everything he was doing. Great job!”
“John Marshpund worked on our air conditioner today. He was very nice and considerate. He was knowledgeable and knew immediately what the problem was. He then quickly found the part needed and made the repair. Highly recommend your service.”
“John did a great job and got our AC back up and running”
“John did a great job and got our AC back up and running”
“Johnnie always does a great job! Thank you!”
“Tim is our new service technician and has been to our home twice in the past three days. He is very friendly, polite, and knowledgeable . We are very happy to have Tim as our technician. It definitely makes a difference when your service person answers your questions and seems to enjoy his job.”
“Tim is our new service technician and has been to our home twice in the past three days. He is very friendly, polite, and knowledgeable . We are very happy to have Tim as our technician. It definitely makes a difference when your service person answers your questions and seems to enjoy his job.”
“Technicians were on time. Basic maintenance service was performed. Technicians were cordial and explained everything really well.”
“CJ was great! Came on time and was very nice, even gave us a few pointers on filters!”
“One of your Tech’s, Tim Pace was great. He showed up at our home when we were told he would be here. Tim was very courteous, professional and just a very nice young man in every way. He kept us informed with his findings as he worked to get our HVAC system back up and running. What a great employee Howell has in Tim Pace. Thanks for a job well done,”
“One of your Tech’s, Tim Pace was great. He showed up at our home when we were told he would be here. Tim was very courteous, professional and just a very nice young man in every way. He kept us informed with his findings as he worked to get our HVAC system back up and running. What a great employee Howell has in Tim Pace. Thanks for a job well done,”
“One of your Tech’s, Tim Pace was great. He showed up at our home when we were told he would be here. Tim was very courteous, professional and just a very nice young man in every way. He kept us informed with his findings as he worked to get our HVAC system back up and running. What a great employee Howell has in Tim Pace. Thanks for a job well done,”
“One of your Tech’s, Tim Pace was great. He showed up at our home when we were told he would be here. Tim was very courteous, professional and just a very nice young man in every way. He kept us informed with his findings as he worked to get our HVAC system back up and running. What a great employee Howell has in Tim Pace. Thanks for a job well done,”
“Had a new heat pump (American Standard) installed two months ago by Howell's which failed due to faulty compressor. My 91-yr old sister lived in the apartment where the new system was installed. Howell's couldn't give us a time period to get a replacement air compressor due to a backorder condition at the manufacture's facility. Howell's did come out and install a portable AC to cool my sister's bedroom, and the gentleman who installed the portable was extremely nice, helpful and through. The bedroom is cool but the rest of the apartment, kitchen and living room, are hot. We have been experiencing extremely hot humid weather and expect more hot weather all summer, and it's hard on my sister to live in such conditions. I feel that Howell's should find another alternative to correct this problem other than tell me that we will have to live with this until the backorder can be cleared. I have been a faithful customer of Howell's for many years and feel like the company is throwing up their hands with the "nothing we can do" attitude. I trusted Howell's to install a quality heat pump and stand behind any problem encountered due to their heat pump recommendation and installation. I've been extremely disappointed and fear for my sister's health if this condition lasts much longer.”
“Mark, thank you, great communication and great service visit. I am continually impressed by all the techs at Howell’s, Top class HVAC group. Ray Dossat”
“Matt showed up on time, was very professional and courteous and did a good job of addressing some sweating registers. Howell’s has yet to fail me. Thanks!”
“I appreciate the notice when en route and the follow up call after the visit as I am not onsite.”
“On time, chatted for a minute. Explained the problem with the low refrigerant and what it would cost to add. Professional and efficent.”
“Staff arrived on time. They were very professional and did a great job. Highly recommend”
“Ricky was on time and extremely professional, courteous, and informative. I couldn’t have asked for any better service. I will be requesting Ricky for all my services in the future.”
“Very professional and knowledgeable
Fixed issue promptly”
“Matt was polite and efficient. Highly recommend”
“Matt was polite and efficient. Highly recommend”
“Tim was excellent He was professional and explained the situation thoroughly He was efficient and did a great job!”
“Excellent service on a Saturday evening under a heat advisory! Prompt, extremely courteous and friendly, repair done and system checked. We have been customers for a long time and once again, we received superb service”
“Excellent service on a Saturday evening under a heat advisory! Prompt, extremely courteous and friendly, repair done and system checked. We have been customers for a long time and once again, we received superb service”
“Some rooms too cool, others not cool enough. Matt reset all the dampers to provide more balanced airflow, which the original installation HVAC contractor had not done. Then he patiently showed me everything he had done and explained how I could tweak as needed. Also adjusted our thermostat to more accurately display the actual temperature in our home. Very satisfied and well worth the time and money, as proven by better, more balanced comfort in our home since Matt was here. Highly recommend Matt – he's laid back but he knows his stuff.”
“The service technician was very professional. He kept me updated as he did his work. I am very happy with the level of service provided.”
“Thank you Howells, for fixing our air conditioner quickly and efficiently. The air conditioning unit stopped working. We called and Ricky came to the house and fixed it the next day.”
“Punctual. Courteous . Explained everything he had to do.
Thorough. Took care not to track anything on the floors.
I am completely satisfied with his service and the responsiveness we have always had from Howell’s”
“Punctual. Courteous . Explained everything he had to do.
Thorough. Took care not to track anything on the floors.
I am completely satisfied with his service and the responsiveness we have always had from Howell’s”
“Arrived early. Very personable, explained everything. He tad the parts. needed on the truck.ac was up and running great in no time when it was close to 100 outside. I highly recommend their service, and the teck was spot on. High praises for their services. Thanks guys for all your help”
“Very knowledgeable, allways good curious and professional technician to get the job done 👍🏾”
“The tech qrrived on time and was very friendly. I appreciated the tech having show covers on as well upon arrival. The service was professional and thorough. I'd definitely call you guys back in the future.”
“Mark is the Best! Excellent Customer Service, Professionalism and Expertise! Much Gratitude!”
“Mark is the best! Excellent customer service and professionalism!”
“The installers did a great job. Thanks for loaning us the portable ac while we waited. It was a lifesaver.”
“Thank you as always! John is the best and always helps keep our air moving.”
“Technician was on time, very professional, and courteous.”
“Technician was on time, very professional, and courteous.”
“Mark was awesome! On time and very professional.”
“Mark was awesome! On time and very professional.”
“Awesome! He was extremely informative and answered all my questions. They did such a great job and highly recommend!!”
“John did a great job, explained things well and adjusted what we needed to have done. Many thanks”
“Great company with excellent and dependable technicians. They have been taking care of us for 27 years now and we couldn't be happier with their service!!!”
“Always a good experience with this company C.L did a Great Job, also cleaned up afterward,very kind of him. 👍🏾”
“CJ is a great person to have when you are experiencing a problem so we are happy when he is the one Howell’s sends here. He covers everything and explains it all to us so that we can understand the problem and the solution. Sara is always a pleasure to talk to when we call to schedule an appointment.
Howell’s is a great company to work with and we have been with them for years.
We are not on social media so can’t leave review on there.”
“CJ is a great person to have when you are experiencing a problem so we are happy when he is the one Howell’s sends here. He covers everything and explains it all to us so that we can understand the problem and the solution. Sara is always a pleasure to talk to when we call to schedule an appointment.
Howell’s is a great company to work with and we have been with them for years.
We are not on social media so can’t leave review on there.”
“Very knowledgeable when he left my
Anxiety went from 10 to 0 I felt so much better and so thankful that he came right away. Thank You so much!”
“Gabe was the young man that came to do the maintenance for my a/c unit. Very polite and personal. He made suggested repairs which I appreciated and was able to make the which made me very happy.”
“Service man was very kind and informative.”
“Youssef was on time, professional, polite, and efficient. I’ve been a customer of Howell’s since 2015, and can highly recommend them to maintain your heating/cooling systems.”
“Wonderful customer service and expertise!!! They even talked with my husband on the phone before we made the final decisions. They left our house better than it felt when they came to us! Would definitely recommend their services.”
“Howells has been our go to HVAC company since 2008 and have not ever been disappointed with the professionalism of the techs, work product, clear explanations of any issues encountered or uncovered during our maintenance visits.”
“Prompt, clear with explanation and professional.”
“Joshua arrived on time, was very polite, and completed service on two heat pumps. We really appreciate the service we get from Howell’s!”
“Tech was Pena-Gabriel, I believe a newer tech (#811). We had him do a more extensive cleaning/maintenance, and he was very accommodating.”
“Mark performed my semi-annual service and did a great job! He explained everything well and gave good advice.”
“CL has serviced my hvac before. He knows what he’s doing. He instills a sense of trust in Howells.”
“Mark Vella is the BEST service technician! He came for my routine maintenance and inspection, and made excellent recommendations for improving my heat pump performance! He also cleaned out my system which had some mold. He’s so very pleasant and informative about his recommendations. And he’s someone I trust on my property and home. Wonderful service!”
“Mark takes incredible care of us as always. A true professional and great interpersonal skills.”
“Dependable, timely, neat, and willing to answer questions. I have had excellent service for well over 20 years!”
“Matthew was fantastic. He arrived right on time, wore shoe covers when he came in our house and diagnosed our problem in minutes. He completed the repair quickly and our home is nice and cool again!
Thanks Matthew!”
“John did an excellent job we still have work to do but so far he has been knowledgeable forthright and expert”
“Quick to arrive, quick to resolve – back in business in 30 min – no overselling and no absurd pricing for the good work That was done. I only trust Howells for my HVAC needs.”
“Gabriel “Gabe”was our technician today. He did an excellent job checking out our system. He asked questions and listened carefully and responsibly to our answers. He worked very efficiently, and took care not to leave a mess. We are very pleased with him and the Howell organization.”
“Matt was very professional and helped me evaluate my HVAC repair needs and condition. Very impressed with his knowledge of AC technology . Matt helped me understand my repair requirements considering current and future HVAC technology. Most informative and useful HVAC inspection I have had in 20 years”
“Visit was prompt, respectful and efficient.”
“The service was thorough and the tech knew what he was doing.”
“Very professional, courteous. I appreciate the expertise”
“Josh and Myles arrived promptly at 8AM . They replaced my heat pump, air handler, and control panel efficiently. They were very polite when answering any questions. Everything was cleaned/swept nicely.
I highly recommend Howell’s Heating and Air.”
“Great professional and courteous service from Matt B. He explained everything that he was doing for the maintenance visit, and went over things upon completion. Hope to have Matt again for our next service visit!”
“Called for 2nd option on repairs. You guys were quick and honest. Thank you”
“Matthew Banton is just the Best! My upstairs cooling unit stopped working over the weekend. Matthew came Monday morning and did a thorough search for the problem. Found the unit to be working properly and deduced that the problem was likely due to a small tree branch that had been logged in the fan and that I had pulled out prior to his arrival. The unit was completely checked out and found to be in good working order for an unbelievably fair price. Thank you Howells for sending an expert to resolve this problem and in such a timely manner.”
“Mark is an outstanding technician! I only want him servicing my equipment. Mark is so polite and is knowledgeable. He's careful doing his job while in my home. Today he serviced my 55 and Above home
Next week he'll service my river home. I always look forward to my service when Mark comes– he takes pride in his work.”
“Youssef was punctual, very polite, extremely thorough, knowledgeable and spent time to explain everything. He was a pleasure to work with!”
“Gabriel Peña did an excellent job. Efficient, courteous, and good attention to detail”
“Repairs included the replacement of TXV which Carrier had on back order for 3 months. Luckily, Howell's was able to search and find the part locally. The technician was here about 4 hours to get the system cooling again. So far, so good! Hoping it continues. The technician seemed knowledgeable in what he was doing and what was required to drain the system, replacing the part, and getting the system working again. Thanks Howell's and Ben. I know I can depend on you.”
“Called in the morning fixed it by noon. Fast efficient, very friendly gentleman.”
“Ricky is a very polite service technician and did a great job in my precision tune-up”
“Ricky was outstanding. He was on time, friendly, efficient, and professional. I couldn’t be more pleased.”
“Rodney was very professional and friendly. He covered his shoes before coming inside and spent a good amount of time servicing my air conditioner. He even made my appointment for my furnace maintenance. I highly recommend Howell’s for your HVAC maintenance and repair.”
“Great service on our AC Unit with Rodney! Thank you.”
“Ricky Jimenez was excellent! It was very customer focused and willing to answer all questions and explain how he was maintaining our heat pump and furnace. He expressed a few times Howell's goal is to ensure that it's customer's systems are well maintained and customers are happy. This was refreshing to hear and assured us that we continue to trust Howells to take care of our heating systems. Thank you for employing Ricky Jimenez. He's a perfect match for us.”
“Mark was on time and gave my AC a thorough inspection and cleaning. Mark is always smiling. He’s easy to talk with and listens carefully when I explain where everything is.”
“Mark was amazing as usual! Polite, respectful, professional”
“Youssef thoroughly checked out both systems plus the mini splits. He gave me detailed information about the systems and recommended maintenance that should be performed.”
“Josiah gave outstanding customer service. He was very helpful and knowledgeable.”
“CL is very knowledgeable and courteous. He is a credit to himself and Howell’s.”
“He was great found the problem right away and corrected it.”
“Arrived before our appointment and finished inspection and maintenance in no time. Very pleasant attitude. We truly depend on Howells.”
“The technician was excellent. He was very professional and helpful. He assisted me with moving boxes in the garage before starting his activities. He put on shoe covers before coming into the house. He got the job done and he provided me with another schedules.”
“The technician was excellent. He was very professional and helpful. He assisted me with moving boxes in the garage before starting his activities. He put on shoe covers before coming into the house. He got the job done and he provided me with another schedules.”
“The technician was excellent. He was very professional and helpful. He assisted me with moving boxes in the garage before starting his activities. He put on shoe covers before coming into the house. He got the job done and he provided me with another schedules.”
“C.L. Is a great Tech. Had him before. Would want him again!”
“C.L. Is a great Tech. Had him before. Would want him again!”
“Tim arrived on schedule. Professional, knowledgeable and great worker. Went above my expectations. Excellent company. A real pleasure to do business with a company so trustworthy. Thank you!”
“Tim arrived on schedule. Professional, knowledgeable and great worker. Went above my expectations. Excellent company. A real pleasure to do business with a company so trustworthy. Thank you!”
“Matt is the finest technician I have had the pleasure to use. I have been using Howells for over 20 years and have never had a bad service call.”
“Please don’t use my email address in promotional material”
“Please don’t use my email address in promotional material”
“Please don’t use my email address in promotional material”
“Did a great job on the service. The two things I did not care for was not getting a text message he was on the way until he had left my home. In addition, he had pre scheduled my next service appt and stated I can call to change it if that date and time does not work. This might be a new company thing, but I prefer to get the remind me email and schedule it then.”
“Did a great job on the service. The two things I did not care for was not getting a text message he was on the way until he had left my home. In addition, he had pre scheduled my next service appt and stated I can call to change it if that date and time does not work. This might be a new company thing, but I prefer to get the remind me email and schedule it then.”
“Great service. Harley kept me up to date with my appointments and got me scheduled earlier than planned which was perfect. Tim came and quickly knew what the problem was, thoroughly explained next steps, and was efficient. Thank you! Def recommend”
“Rodney Jones is always friendly and professional and addresses any concerns we have about our new systems.
Thank you Rodney!.”
“He was on time, polite, and went right to work. Found the problem and made the repair In a timely way.
He was courteous and explained the issue.”
“Thoughtful, neat and tidy, great with my dogs, explained my problem, showed me picture, explained the repair. I couldn’t be more pleased.”
“Always does A great job. He always works above and beyond what’s required.”
“As always Matt B. did an excellent job. He is very thorough and explains things well. He has been servicing my HVAC systems for several years and I had always been pleased with his work.”
“Youseff did a great job. I hope he will be our guy for this biannual checks in the Comfort Club as he for the job well, efficiently and is always so helpful and clear.”
“Youseff did a great job. I hope he will be our guy for this biannual checks as he for the job well, efficiently and is always so helpful and clear.”
“As usual John is such an outstanding tech. He is thorough and professional in his work. I feel fortunate to have John available to take care of my HVAC.
Thank you. “
“It was great to meet Ricky! He got along great with my dog too, which is always helpful. He was efficient and knowledgeable and friendly and I have not one single complaint about him. I hope to see him on my new date for maintenance in October. I would recommend him wholeheartedly.”
“Matt was exceptional, trouble shooted the problem and had it fix in 30 minutes, I continue to be very happy with Howell’s and their quick response. Great overall job, thank you Matt!!!”
“This is the second time Mark has worked on my two units. He is very knowledgeable, explains in detail what's happening, what repair is needed, and why.
In my 38 years of home ownership I've never had an HVAC professional as capable and knowledgeable as Mark.”
“Matthew does an excellent job. Thank you for sending him.”
“They stick to their schedule extremely well. Techs appear to be knowledgeable about their product”
“C. L. Kenny is the best! I can always count on him to do a great job & answer any questions I may have. He is generous with his time & makes sure to point out how I can keep my HVAC system in good shape. He is a very valuable asset to Howell's!”
“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”
“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”
“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”
“It is always a pleasure to see John twice a year to service our cooling and heating system. We appreciate his expertise and have every confidence in his work. Thank you John!”