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Mission & Business Guidelines

 

Howell's Mission Statement

To serve our customers more efficiently and effectively than anyone else by treating our customers as we personally would like to be treated. We believe in providing the greatest value possible by offering first class service as well as uncompromising quality at a reasonable price.

Our Uncompromising Guidelines

Maintained since 1969

  • Never consider a job well done, until both you and your customer are completely satisfied.
  • Use only quality materials, tools and workmanship. Shortcuts lead to shortcomings and trouble for everyone.
  • Think Safety—for the benefit of you and those around you.
  • Be as courteous and neat as possible. Take pride in workmanship and treat every home and business with regard for cleanliness and safety. Always perform a complete clean up after each job, leaving the site as it was found.

LATEST NEWS & PROJECTS

3 Common Heating Problems | Heating Service Henrico County 🥇

Dec 29, 2020

When you've been using your HVAC system for a long time, it's easy to forget that it's a mechanical device that has to be maintained regularly by a li...

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How to Save Energy and Avoid High Heating Bills During Winter

Dec 29, 2020

Most homeowners do their best to save money and protect the environment by minimizing their energy expenditures. However, as the winter clouds gather ...

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6 Signs It's Time to Retire Your HVAC System

Nov 17, 2020

Purchasing and installing a brand new HVAC system can be a considerable investment, so naturally you don't want to do it unless it's absolutely necess...

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  • “Howell's is awesome! Too often, we only hear of complaints, and I wanted you to know the service was great… I am in real estate and my office will always recommend your company to other agents, clients, and friends.” -Mary E McElroy, Commercial Customer
  • “One phone call and at 8 o'clock on a Friday night a tech is here & had the parts on his truck. I will never call anyone else.” -Dennis U.