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Mission & Business Guidelines

 

Howell's Mission Statement

To serve our customers more efficiently and effectively than anyone else by treating our customers as we personally would like to be treated. We believe in providing the greatest value possible by offering first class service as well as uncompromising quality at a reasonable price.

Our Uncompromising Guidelines

Maintained since 1969

  • Never consider a job well done, until both you and your customer are completely satisfied.
  • Use only quality materials, tools and workmanship. Shortcuts lead to shortcomings and trouble for everyone.
  • Think Safety—for the benefit of you and those around you.
  • Be as courteous and neat as possible. Take pride in workmanship and treat every home and business with regard for cleanliness and safety. Always perform a complete clean up after each job, leaving the site as it was found.

LATEST NEWS & PROJECTS

Tips on Furnace Maintenance | Heating Maintenance Services in Richmond

Jan 14, 2020

A prompt reaction and regular maintenance play a crucial role in keeping a heating system fully functional and without any problems. Scheduling regula...

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Furnace Tune-up & Safety Check | Heating Replacement in Richmond

Dec 18, 2019

Have you ever wondered what your service technicians are actually doing when they’re called to tune up your furnace? That’s totally fair. You’re proba...

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Furnace Control Board Problems | Heating Repair in Richmond

Dec 18, 2019

Maintaining your furnace fully functioning is essential for creating a comfortable home and minimizing energy waste. To ensure that your heating unit ...

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  • “Howell's is awesome! Too often, we only hear of complaints, and I wanted you to know the service was great… I am in real estate and my office will always recommend your company to other agents, clients, and friends.” -Mary E McElroy, Commercial Customer
  • “One phone call and at 8 o'clock on a Friday night a tech is here & had the parts on his truck. I will never call anyone else.” -Dennis U.