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Heating & Air News

How To Choose The Best Heat Pump Installation Company

Posted by Howell's Heating & Air on January 04, 2019

Air conditioning installation ashland vaUnder the right circumstances, heat pumps are a very efficient way to heat and cool your home. Rather than rely on two separate systems for heating and cooling, a heat pump can switch between those two functions.

However, there’s always a matter of choosing the best heat pump company to install it. Installation can be very expensive, after all, so you want to make sure it’s done right.

Ways To Find The Best Heat Pump Installation Company

We have a number of helpful tips to consider when you’re trying to choose the best heat pump installation company.

Word of Mouth

Local heat pump installation companies thrive on word-of-mouth advertising, and most places will go the extra mile for you if they find out one of their other customers referred you.

In addition, you’ll start your search by talking to people who have had real experiences with local companies rather than relying only on each company’s advertising.

For these reasons, we recommend you start your search by talking to friends, family, neighbors, and acquaintances to get as many referrals as you can.

Online Reviews

Once you have enough referrals, it’s time to start narrowing things down.

Online reviews can be another great way to determine which heat pump installation company provides the best services.

Bear in mind, however, that people tend to review negative experiences more often than positive ones, so don’t be too quick to condemn a company just because of a bad review.


Your next resource should be the Better Business Bureau.

The BBB provides ratings of individual companies as well as another opportunity to see reviews from customers.

At times, you’ll see that a customer has left a complaint, in which case you’ll often see how the company has worked to resolve it.

Company Websites

When you’ve narrowed things down a little further, the company’s website can be another resource.

While perusing web pages, take a moment to see what each company emphasizes. Do they focus on cost-effectiveness? Quality service? Their qualifications? Knowing what a heat pump installation company considers important will help you find one you can trust.

Face-to-Face Estimates

The final source of information is when the company comes to your home, inspects your system, and gives you an estimate.

In order to compare services and costs, you’ll want to get at least two estimates. The purpose of in-home estimates is to help you get a feel for whether you’d be comfortable allowing them to work in your home.

The best heat pump installation companies should be knowledgeable, trustworthy, and professional.

It may take some time to schedule estimates with individual companies, but it’s well worth it to find out in person what you’re getting for your money.

Questions To Consider When Searching For The Best Heat Pump Installation Company

When locating an experienced, reliable heat pump installation company, there are several things to keep an eye out for to aid in your decision-making.

Do They Make Outlandish Offers?

First off, be careful of places that make outlandish online offers. If it seems too good to be true, it probably is.

You want a professional heat pump installer who knows how to calculate the size of unit you’ll need, and most offers are only for specific units that won’t serve you that well.

Are They Licensed And Insured?

One of the most important items to note is whether the heat pump installation company is licensed and insured.

Many places like to advertise that they are fully licensed on their websites, but when you meet with them, make sure you get some proof of insurance as well. This not only helps guarantee quality service, but it also protects warranties on parts.

Are They NATE-Certified?

On top of licensing and insurance, the best heat pump installation company should also be NATE-certified.

The NATE certification program tests technicians’ abilities and skills to make sure they provide the highest quality service possible. As you limit your choices solely to NATE-certified companies, you guarantee yourself skillful heat pump installation.

What Are They Like In Person?

As you meet with each company during estimates, you can get a sense for their professionalism.

It’s important to make sure you choose a company you’re comfortable having in your home. Otherwise, you’ll end up going through this whole process every time you need HVAC or heating pump repairs.

In-home estimates are a great opportunity to make sure the heat pump installation company you choose is professional, timely, respectful, and knowledgeable.

Choosing Your Heat Pump Installation Company

As you look at your options, add Howell’s Heating & Air to your list of reputable heat pump installation companies in Richmond.

We are NATE-certified, are fully licensed and insured, and we have five decades of experience serving homeowners in the Richmond area. Whether you want us to provide you with high-quality HVAC installation and repair in Lakeside, or anywhere else in the region, give us a call! 

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Serving greater Richmond, VA

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